Heating and Air Conditioning

Heating and Air Conditioning | Mascot

At HEP, we bring comfort to Mascot with expert heating and air conditioning solutions that keep your home or business cozy year-round. Our seasoned technicians combine innovative technology with personalized service, ensuring that your indoor climate is always just right. Whether you need routine maintenance, emergency repairs, or a complete system upgrade, you can count on us to deliver fast, dependable support with a friendly smile.

Experience the HEP difference—where quality meets commitment. We take pride in exceeding expectations by offering transparent pricing, tailored solutions, and energy-efficient options that not only boost comfort but also reduce your bills. Trust our local experts in Mascot to create an environment you'll love coming back to every day.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you offer in Mascot?

We provide a full range of HVAC services including installation, maintenance, repairs, and system upgrades for both residential and commercial properties. Our team is experienced in handling various HVAC systems to ensure that your home or business in Mascot stays comfortable all year round.

How often should I schedule maintenance for my HVAC system?

Regular maintenance is key to keeping your system efficient and extending its lifespan. We recommend having your heating and air conditioning units inspected and serviced at least once a year. Routine checks help identify potential issues early, maintain energy efficiency, and reduce the likelihood of unexpected breakdowns.

What are the warning signs that my HVAC system needs repair?

Look out for signs such as unusual noises, inconsistent temperatures, decreased airflow, increased energy bills, or frequent cycling on and off. These issues can indicate that your system is not working as efficiently as it should, and professional inspection may be necessary to prevent further damage.

Are your technicians licensed and insured in Mascot?

Yes, our technicians are fully licensed, certified, and insured. They undergo regular training to stay updated with the latest HVAC industry standards and safety protocols. This ensures that you receive high-quality, reliable service, and complete peace of mind when we work on your system.

Do you offer emergency HVAC services in Mascot?

Absolutely. We understand that HVAC issues can happen unexpectedly, especially during extreme weather conditions. That's why our team is available for emergency repairs, aiming to restore your heating or cooling as quickly as possible, ensuring that you're never left uncomfortable for long.

How can I improve the energy efficiency of my HVAC system?

Improving energy efficiency starts with regular maintenance and proper system care. Consider upgrading to energy-efficient models and using programmable thermostats. Our experts can evaluate your current setup, suggest improvements, and even perform necessary upgrades to help reduce energy consumption while maintaining optimal comfort.

What our customers say

Joshua McCarty did a fantastic job diagnosing and repairing our air conditioning problem. Extremely professional, courteous and friendly.

Shelly M.

Had a complete AC system replaced. HEP was fast and professional from start to finish. All questions were answered and work completed right the first time. The technicians ( Richard and Will ) made sure everything was working as it should and fully tested the new system completely before signing off. The old system and all packaging were all removed. Great experience with HEP Inc. Would highly recommend. Thank you, HEP Inc!

Rick H.

Josh Crawford was the tech who was sent to repair my ac system, and his service was outstanding. He was professional as well as personable. He showed me how my system worked and what I could do to properly maintain it. He went over and beyond what was required to see that my system was working that same morning. He was very friendly and kind, and I enjoyed his conversation while he worked. Due to his superb service, I am glad that I chose HEP to fix my ac system, and I would recommend HEP to my family and friends.

Heather K.

Gene and Eddie did a fantastic job installing my new A.C. unit. I highly recommend HEP.

De F.

We had a new a.c. unit installed. The technicians, Eddie Hawkins and Gene Cross were absolutely amazing. They installed the unit, cleaned all the mess up and made sure everything was properly working as suppose too before they left. Even though we just purchased our house almost a year ago and was not expecting to do any big upgrades right away, unfortantely we had no choice, if we wanted too stay cool this summer. I'm so so so so thankful that we had one of the best ac salesman, Bob come and explain everything too us. He came out, by himself the week before, then on Monday came back too our home with techs too go all thru our home too make sure we made the right decision on which unit we should purchase for the square footage. This company, in my personal opinion is truly the best!!!! You are not just $$$$ too them, they treat you like family and will help you anyway they can. We will definitely be using them in the near future for other upgrades in our home.... Thank you so sooo much!!!!

Darleneclick C.

HEP to the rescue!! We had a very old unit (27 year) had been babying it for a very long time. Well it finally crashed. We checked around for prices and time for installation. When we called HEP it was because of the 0% financing. Rick Louders was the man you came out and gave us the estimate. A very nice man. He actually met up with my husband in a parking lot to finalize the deal. They set up for 2 days later for the installation and were even able to call an get it bumped up a day. That was yesterday...a miserable hot day. The 2 men that came to the house to do the job were George Williams and Bo (sorry didnt catch his last name). They were very friendly and kind. I really felt sorry for them working up in that hot miserable attic. But work they did. Wouldnt even take a bottle a cold water I offered them said they had some. I want to say THANK-YOU SO MUCH! YOU BOTH WORKED SO HARD! MUCH APPRECIATED!

Ann J.

Fantastic service from Nathan for my HVAC problem! He very quickly figured out what was wrong with my system (some dummy had wired it wrong), redid it, and I had cold air. Just in time for the hot summer heat Thanks Nathan!

Travis D.

Joshua McCarty just left from servicing my air conditioning unit. He is probably one of the best air conditioning service people that I have met. He explained everything he was going to do, and cleaned my exterior unit twice. I highly recommend him, and I thank him for being so informative and polite.

Sue P.

Joe Brown and Cole Scarborough went above and beyond my expectations today with the install of my outside unit and AC work. I highly recommend theses guys, very quick and professional service.

Brandon N.

I have just purchased a HVAC system from HEP. I have been considering replacing my system for several years and have had two very reputable companies come out and look at my existing system to give me quotes. I wanted one more company's advice before I made the big decision. Bob and Richard came out. They were an impressive and knowlegeable team. They found things that neither of the other two companies found, explained and clearly showed me the problems, and explained in detail how they would replace my system. Their process seemed far more comprehensive than the others, and I felt confident Bob and Richard knew exactly what they were talking about and what HEP would do and provide. They were first class gentlemen, willing to go the extra mile. This system costs a little more than the others, but I feel confident the service and the equipment I am getting from HEP is well worth it. As a bonus, Carrier is Made in America. Thanks Bob and Richard!