Heating and Air Conditioning

Heating and Air Conditioning | Bean Station

Experience year-round comfort with HEP's heating and air conditioning services in Bean Station. Our dedicated team of skilled technicians brings over years of expertise to every project, ensuring your home or business maintains a cozy warmth in winter and refreshing coolness in summer. At HEP, we combine state-of-the-art technology with proven techniques to optimize efficiency and save on energy costs, all while providing service with a friendly, community-focused touch.

We take pride in building lasting relationships with our Bean Station customers by delivering personalized solutions tailored to your unique needs. Whether you require routine maintenance, emergency repairs, or a completely new installation, you can trust HEP to keep your indoor environment comfortable and safe. With our commitment to quality and sustainability, we ensure every service call enhances your home's comfort and performance.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you offer in Bean Station?

We offer a comprehensive range of services including installation, repair, routine maintenance, and system upgrades for both heating and air conditioning systems. Whether you need a new system installed or repairs for an aging unit, our team ensures that your home stays comfortable year-round. We also provide detailed system checks to prevent future issues and keep your energy bills in check.

Are your technicians certified and experienced?

Yes, all of our technicians are fully licensed, insured, and receive ongoing training to stay current with industry standards and the latest technologies. This commitment to quality ensures that you receive top-notch service that meets safety and performance standards, giving you peace of mind with every service call.

How can I schedule a maintenance appointment or service call?

Scheduling an appointment is easy! Simply call our office or fill out the online service request form on our website. Our customer service team will work with you to find a time that fits your schedule. We also offer flexible appointment slots, including emergency service options if you ever experience system failure during extreme weather conditions.

What should I do if my heating or air conditioning system stops working unexpectedly?

If your system stops working unexpectedly, the first step is to check the thermostat settings and ensure your circuit breakers haven’t tripped. If these basic troubleshooting steps don't resolve the issue, contact our emergency service hotline immediately. Our team is available to diagnose the problem and perform necessary repairs to restore comfort in your home as quickly as possible.

How does regular maintenance improve the efficiency of my heating and air conditioning systems?

Regular maintenance is key to improving your system’s efficiency and longevity. It involves cleaning filters, inspecting components, checking refrigerant levels, and ensuring all functional parts are operating correctly. By addressing small issues before they turn into major problems, you not only reduce energy consumption but also extend the life of your equipment, saving you money on utility bills and costly repairs.

Do you offer financing options or maintenance plans for long-term care of my systems?

Yes, we provide flexible financing options as well as maintenance plans designed to fit various budgets. Our maintenance plans include periodic system check-ups, priority service during peak seasons, and discounts on repairs. This proactive approach helps prevent unexpected breakdowns and allows you to manage your heating and air conditioning costs more effectively over time.

What our customers say

Jacob Newman was on time and professional. He was able to answer our questions and if he needed to, he called tech support for additional help and information. He also made it a point that if we need them again for our heating unit, that we are a priority.

Josh H.

Ronald and Aavi were on top of it from the moment they texted me they were on their way to the final cleanup and closing. They wasted no time getting busy and had the old system removed and the new one installed before I knew it. Michael, with QA/Safety, dropped by to make sure everything was going good and safe. Very professional, exceptional communication, and the finishing touch to the outside unit was above and beyond expectation. Kudo to Chase for quoting me a system that was almost half the price of another Knoxville company. It is a great day when HEP is on the way!

Spalamode

The Zach attack saved HEP on this one! These guys where the most knowledgeable hvac techs HEP has sent to my home in 2 mos.they deserve a raise

Jerry M.

HEP won the low bid on a series of HVAC installs. One of which was in the house that I rent. Having been the low bid, I was expecting HEP to be cutting corners at every opportunity. But to my surprise, they worked on the install as if they were working on their own homes. Careful attention was made to detail and no corners cut. I was pleasantly surprised. I had recently sold a Condo in Louisiana before moving to Tennessee. It had a cheap HVAC system. So I know what one looks like. The system the HEP installers installed here was not one. A lot of time was taken to install it correctly. Jeremy, Ronnie and Aavi were expert installers. I highly recommend HEP for an HVAC system. You'll get a competitive price for a system expertly installed.

Search4Truth

Chase and Matt and the office staff the installation crew were great at replacing old HAAC system! Professional and quick. Best company I've dealt with. Patrick showed up on time and was very professional.

Travis H.

Travis and manager Jeremy came out to work on an ongoing complicated issue since install. They were very professional and have been working hard to resolve the issue. Just after the first phase they have reinstalled the first mini split system and took extra steps to narrow down the issue. Very happy with the progress so far and feel like the problem will get resolved. They will be returning to resolve the second mini split issue.

L M.

We had HEP install our a/c units a few years ago and we’re been very happy with the quality and responsiveness of their work. We had an issue with our a/c today and Richard was able to accommodate us in getting a technician out asap. This is exactly what fantastic customer service looks like and we appreciate HEP immensely.

Elizabeth M.

My wife and I had problems with our outdated HVAC system. We did some calling around and settled on HEP. Mr. Lee Swann came out the same day to have a look, as it turned out we were on our last leg with the HVAC system we had. He talked us through our options, Mr. Lee was very professional, and very knowledgeable in what we needed and why it was in our best interest. The next day Mr. Ronnie Trout and Mr. Jeremey Hidden were on station. As individuals and as a team they were outstanding, recommendations were made based on years of experience. Attention to detail at every step was outstanding. This was exactly what my wife and I expected as two retired US Army noncommissioned officers. They did not disappoint in any way. We would highly recommend for any future projects. Thanks for al the professionalism.

Kurt L.

Donald Chino and Charlie did a fantastic job installing my unit. They were quick kind courteous and very professional and I will definitely be using hep in the future if the need arises

Crazy_flaming_ R.

Richard W. came out to fix our emergency heat as we head into winter - he was friendly, offered some great opinions and options based on the age of the unit, and got things working in a flash.