Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Mascot

Experience the ultimate in comfort and reliability with HEP's expert air conditioning services in Mascot. Our team is dedicated to ensuring your home stays cool during the hottest days, providing energy-efficient solutions that blend precision engineering with local expertise. We combine advanced technology with tailored care to optimize your indoor climate, giving you peace of mind all summer long.

Discover the difference that professional, customer-focused air conditioning can make. At HEP, we’re committed to delivering prompt, personalized service designed to meet the unique needs of Mascot residents. Whether you need a new installation, maintenance, or urgent repairs, our skilled technicians are ready to help keep your space effortlessly cool and comfortable.

FAQs

What air conditioning services do you offer in Mascot?

We provide a full range of air conditioning services including installation, repair, and maintenance tailored for both residential and commercial properties in Mascot. Our technicians are experienced in handling various types of systems, ensuring that you receive a system that is efficient, reliable, and perfectly suited to your home or business needs.

How do I schedule an air conditioner service appointment?

Scheduling an appointment with us is simple. You can reach out via our website’s contact form or call our customer service hotline. Once you provide your contact details and a brief description of your issue, our team will promptly get in touch to arrange a convenient time for a technician to visit your property in Mascot.

How often should I have my air conditioning system serviced?

It is recommended to have your air conditioning system inspected and serviced at least once a year, ideally before the summer cooling season begins. Regular maintenance ensures your system runs efficiently, prolongs its lifespan, and helps prevent unexpected breakdowns, especially during peak usage periods in Mascot.

What are the signs that my air conditioner needs repair or maintenance?

Some common signs that your air conditioner requires attention include inadequate cooling, unusual noises, frequent cycling on and off, unpleasant odors, higher energy bills, or visible leaks. If you experience any of these issues, it's advisable to contact our expert technicians to diagnose and address the problem promptly.

Do you offer energy efficiency consultations for air conditioning systems?

Yes, we offer comprehensive energy efficiency consultations in Mascot. Our technicians can assess your current system, recommend upgrades or modifications, and provide advice on how to reduce energy consumption. This service is designed to help you lower utility bills while maintaining optimal comfort in your home or business.

What types of air conditioning systems do you work with?

We work with a wide range of air conditioning systems, including central air conditioning, split systems, ductless mini-splits, and packaged units. Whether your system is a newer model or an older unit in need of repair, our team is equipped to handle the installation, repair, and regular maintenance required to keep your system running efficiently.

What our customers say

Richard was here to look into my A/C unit And he was really helpful explain what is the problem and what's he need to fix the problem He is really good in his Job and helpful
20 R. profile photo
20 R.
So get this, I being a single parent decided it was appropriate to stop trying to do everything and hire the Smiley Face crew to tune my HVAC at the change of the season back in April'23. I haven't had working air since. Mainly because I was salty with the service and hadn't had the time to do it myself. Fast forward to June I've had enough of 80+ degrees and call Hep. Justin came through and went above and beyond what anyone could consider reasonable service. 5stars because he did everything the "Happy People" should have and then some. Better still it cost less!
Moira W. profile photo
Moira W.
We had an issue with our heat/air system that was installed in Dec. Called the company to report issue. Even though it was after hours. The service tech, James, was here in maybe 1 1/2 hrs. He was very friendly and very helpful. He had the problem fixed in no time. And air was back on. Thank you so much James. And thanks to the person who answered the phone when I called. Sorry I don't remember her name. We have used this company alot the past few years. And we have never been disappointed.
Sandy M. profile photo
Sandy M.
Jacob and Ryan were very professional and did great work very satisfied with the new system and there service
Brenda profile photo
Brenda
Justin was awesome! He quickly diagnosed the problem with our unit, and got the house cooled back down. He was great to talk to and the price was great. I highly recommend HEP and Justin for your home.
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Megan P.
Jacob and Patrick came and fixed my daughter and her fiance's air-conditioning in their home ASAP while she was away having surgery. They were very fast.
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Lisa G.
Chase and Ryan did a great job knew exactly what was wrong with my air had it fixed in mins you guys should call Hep is on the way to get your air conditioning looked at
Charles C. profile photo
Charles C.
Patrick was awesome. A/C was working fine yesterday morning. I was in and out of the house working all day, but when I came in yesterday afternoon, the A/C was kicking on. I did some troubleshooting myself but to no avail. We just sold our home, and the home inspection for the buyers was the next day! Middle of summer and a home inspection the next day. Could there be a worse time for the A/C to go out? I called HEP and asked them to come out the same day. Any fee they charged me was well worth it if we could at least diagnosis the problem. They did more than just diagnose the issue, however, and spent the next three hours fixing the problem. Three hours in the middle of summer, on a holiday (July 4), and at night (9-11 PM). Patrick saved my butt. Before he left he had everything working just the way it was supposed to work. Thank you, Patrick and HEP!
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Zachary D.
This week our capacitator went out on our ac unit. Called HEP at 6pm, had a tech arrive by 7pm and my ac was working again by 7:30. Our tech Nathan fisher was very nice, knowledgeable, and got the job done fast.
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TheKristinnoah
Had the pleasure of meeting Travis Griffen and his crew to install our new unit. They worked so hard all day and was so polite and courteous while working in the rain and muddy conditions. I highly recommend Hep for any heat and air work that you may need
Robin M. profile photo
Robin M.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
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Cumberland Gap
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Walland
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Erwin
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Gatlinburg
Maryville
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Kelso
South Pittsburg
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Reliance
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Chattanooga
Cookeville
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Decatur
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(423) 819-7773