Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Jacksboro

HEP's Heating and Air Conditioning is your trusted partner for keeping cool in Jacksboro. Our expert technicians are dedicated to providing prompt, reliable, and efficient air conditioning services that ensure your home stays comfortable all year round. Whether you need routine maintenance, emergency repairs, or a complete system upgrade, we have the skills and dedication to deliver solutions that exceed your expectations.

Experience the difference of working with a service team that puts your comfort first. At HEP, we combine modern technology with hands-on expertise to maintain and enhance your AC unit's performance, ensuring you enjoy optimum cooling during those hot summer months. Let us help you create an inviting, cool atmosphere in your home—experience unparalleled service that Jacksboro residents have come to trust.

What our customers say

Jacob Newman serviced our units today. He did a nice job as always. Bill
Bill M. profile photo
Bill M.
Patrick came out on a Saturday night and got our AC working!!
Will K. profile photo
Will K.
Jacob Newman come out today to help me and my husband with our HVAC system. Not only was he incredibly professional and thorough but he was able to efficiently diagnose and explain to us the issues and walked us through all of our financing options. With the incredible service and communication he provided we decided on the spot to move forward with the purchase and it will be completed with a turnaround time of tomorrow. 10/10 fabulous employee. Would recommend to anyone if asked.
Mariah D. profile photo
Mariah D.
Jacob Newman came out and took care us. Got our air working quickly! Super friendly and professional!
Alycia B. profile photo
Alycia B.
Patrick M. came to fix our AC at an airbnb, and was quick and got the job done!
Taysia N. profile photo
Taysia N.
Kirk Ballard came out to provide an estimate for us for our hvac. We’ve been out of AC for 5 days with our children and a dog. It has been a hard time for us in 90 plus temps in end of September and household temps 85-90 since our AC has been out. Kirk took his time, was very thorough we didn’t feel rushed. He explained everything and showed us so we could understand. We appreciate his help and coming out to get us some AC going until we can get the rest fixed in a few days or less. Thank you Kirk!
Brittany M. profile photo
Brittany M.
It was a wonderful experience. HEP technician explained everything about what was wrong with my system and even showed me the problems. He answered all my questions and concerns. Very thankful for HEP!!
Matthew W. profile photo
Matthew W.
Patrick M came out on a Saturday to fix our AC. He was very informative about WHY we had a problem and maintenance tips to keep it going longer.
Ashley F. profile photo
Ashley F.
Jacob Newman provided professional and efficient service when we were having trouble with our AC unit. Would 100% recommend
FA H. profile photo
FA H.
Patrick was great. Professional. Straight forward. He gave us all of our options and didn’t try to upsell anything. Very easy process, relatively speaking, for having to replace our HVAC unit.
Ryan B. profile photo
Ryan B.

Comprehensive Heating and Air Conditioning Services in Jacksboro

Homeowners and business operators in Jacksboro know how quickly Appalachian temperatures can swing from sweltering summers to brisk, chilly winters. Reliable climate control is far more than a luxury; it is a daily necessity that keeps living and working environments comfortable, healthy, and efficient. HEP stands out in Campbell County for its well-rounded expertise in heating, ventilation, and air conditioning (HVAC). From system design and installation to routine maintenance, repairs, and indoor air quality solutions, the company’s certified technicians deliver thorough, detail-oriented service aimed at maximizing comfort while minimizing energy costs.

Why Local Expertise Matters

Jacksboro’s unique topography, seasonal humidity levels, and frequent cold snaps require HVAC solutions tailored to regional conditions. HEP technicians live and work in the same community they serve, so they understand how elevation changes can alter air pressure in ductwork, how sudden storms tax air conditioners, and how winter’s freeze-thaw cycle can compromise outdoor units. This practical knowledge means diagnoses are faster, recommendations are more accurate, and results are more reliable.

Core Heating and Air Conditioning Services

  • Installation of high-efficiency air conditioners and heat pumps
  • Furnace replacement, including gas, electric, and dual-fuel models
  • Seasonal inspections and tune-ups for residential and commercial systems
  • Emergency HVAC repairs with fully stocked service vehicles
  • Indoor air quality improvements such as whole-house filtration, UV purification, and humidity control
  • Ductwork evaluation, sealing, and redesign for balanced airflow
  • Thermostat calibration and smart-thermostat integration

Air Conditioning Installation Tailored for Jacksboro Homes

System Sizing: The Foundation of Efficient Cooling

Many homeowners assume bigger equipment cools faster, but oversized units cycle on and off too frequently, leading to uneven temperature swings, higher energy usage, and premature wear. Undersized systems run constantly, struggle to hit target temperatures during heatwaves, and inflate utility bills. HEP technicians calculate precise load requirements based on:

  • Square footage and ceiling height
  • Number and orientation of windows
  • Insulation levels in walls, attics, and crawl spaces
  • Air leakage through doors, vents, and penetrations
  • Household occupancy and lifestyle habits

By matching equipment capacity to actual cooling needs, the team ensures sustained comfort, lower utility bills, and extended equipment lifespan.

Energy-Efficient Equipment Options

HEP installs high-SEER (Seasonal Energy Efficiency Ratio) split systems, ductless mini-splits, and heat pumps. Variable-speed compressors, multi-stage fans, and advanced refrigerants allow these units to consume less electricity while maintaining consistent indoor temperatures. The result is quieter operation, smaller carbon footprints, and potential qualification for local energy-efficiency incentives.

Seamless Installation Workflow

  1. Pre-installation inspection and load calculation
  2. Removal of outdated equipment with eco-friendly refrigerant recovery
  3. Precise placement and mounting of indoor and outdoor units
  4. Refrigerant line insulation and vacuum testing for leak prevention
  5. Electrical and thermostat integration, including smart-home compatibility
  6. System commissioning, airflow balancing, and homeowner orientation

Routine Maintenance: The Key to Reliability

In Campbell County’s humid summers, air conditioners work hard to remove both heat and moisture. Dust, pollen, and debris accumulate on filters, coils, and blower components, hindering airflow and forcing the system to work harder. HEP’s maintenance visits prevent small issues from snowballing into major breakdowns.

What a Standard Air Conditioning Tune-Up Includes

  • Replacement or cleaning of filters based on MERV rating
  • Coil inspection, cleaning, and fin straightening
  • Refrigerant level verification and adjustment
  • Condensate drain clearing to prevent water damage and mold growth
  • Electrical connection tightening and capacitor testing
  • Thermostat recalibration for accurate temperature control
  • Blower motor lubrication and belt tension adjustment
  • Static pressure measurements in supply and return ducts

Benefits of Scheduled Service

• Lower monthly utility bills due to optimized efficiency
• Reduced risk of inconvenient and costly breakdowns
• Enhanced indoor air quality by keeping coils and filters contaminant-free
• Extended equipment lifespan and better manufacturer warranty compliance
• Early detection of failing parts before they cause secondary damage

Rapid, Thorough HVAC Repairs

Even the best-maintained systems can falter under extreme conditions. When compressors short cycle, evaporator coils ice over, or furnaces refuse to ignite, HEP’s repair technicians arrive equipped with advanced diagnostic tools and genuine replacement parts to restore comfort quickly.

Common Air Conditioning Issues HEP Resolves

  • Low refrigerant levels from micro-leaks
  • Faulty capacitors or contactors causing startup failures
  • Clogged evaporator coils restricting heat transfer
  • Thermostat sensor misplacement leading to erratic cycles
  • Blower motor malfunctions resulting in weak airflow
  • Drain pan overflow triggering safety switch shutdowns

Diagnostic Approach

  1. Visual inspection of indoor and outdoor units
  2. Refrigerant pressure and temperature readings to calculate superheat and subcooling
  3. Electrical multimeter tests for voltage drops and continuity
  4. Infrared thermography to detect hidden hot spots in wiring or motors
  5. Duct static pressure analysis to pinpoint airflow restrictions

This systematic methodology limits guesswork, minimizes labor time, and ensures permanent solutions rather than quick fixes.

Heating Solutions for Winter Reliability

Furnace Installation and Replacement

When winter lows dip below freezing, dependable heat keeps families safe and pipes from bursting. HEP offers:

  • Gas furnaces with modulating burners for precise temperature control
  • Electric furnaces for homes without natural gas lines
  • Dual-fuel hybrids that switch between electricity and gas for optimal efficiency

Load calculations similar to those used for cooling ensure the new furnace matches heat demand without overspending on energy. Combustion-air supply, flue gas venting, and carbon monoxide safety checks are integral parts of every installation.

Heat Pump Upgrades

Modern heat pumps efficiently extract warmth from outdoor air, even in sub-freezing temperatures. Variable-capacity models avoid abrupt temperature swings and significantly reduce energy-use spikes during defrost cycles. In shoulder seasons, they double as air conditioners, eliminating the need for separate cooling equipment.

Indoor Air Quality: Beyond Temperature Control

Comfort depends not only on temperature but also on the cleanliness and humidity of indoor air. HEP enhances air quality through integrated solutions that work harmoniously with existing HVAC systems.

Filtration and Purification

  • High-efficiency pleated filters capture fine dust, pollen, and pet dander
  • Whole-home media cabinets provide extended surface area for longer filter life
  • Electronic air cleaners use electrostatic attraction to remove microscopic particles
  • UV-C lamps mounted inside the air handler neutralize bacteria, mold spores, and viruses

Humidity Management

Ideal indoor relative humidity ranges from 30% to 50%. Levels outside this window breed dust mites, mold, and respiratory irritation. Jacksboro’s humid summers and dry winters make humidity control essential:

• Whole-home dehumidifiers remove excess moisture in summer, reducing reliance on air conditioning and discouraging mold growth
• Integrated humidifiers add moisture during winter, preventing dry skin, static shocks, and wood warping

Ventilation Enhancements

Tightly sealed modern homes conserve energy but trap airborne pollutants. Energy-recovery ventilators (ERVs) introduce fresh outdoor air while reclaiming heat or cooling energy from outgoing stale air, preserving balance without sacrificing efficiency.

Ductwork: The Often-Overlooked Efficiency Factor

Even the most advanced HVAC equipment cannot deliver optimal performance if ducts leak, kink, or lack insulation. Studies show average duct leakage of 20%-30%, translating directly into wasted energy and hot-or-cold spots throughout the building.

HEP’s Ductwork Services

  1. Pressure testing with calibrated fans to measure leakage rate
  2. Smoke-pencil tracing to identify hidden gaps at joints and seams
  3. Aeroseal or mastic sealing methods, depending on accessibility
  4. Rerouting and redesign of collapsed or excessively long runs
  5. Addition of supply or return vents to correct airflow imbalances
  6. Insulation upgrades to prevent thermal loss in unconditioned spaces

Benefits include consistent room-to-room temperatures, quieter operation, and lower energy bills because the HVAC system no longer compensates for lost air.

Smart Controls and Home Automation

The thermostat is the brain of any HVAC system. Outdated mercury or slide thermostats cannot capitalize on today’s high-efficiency equipment. HEP configures programmable and Wi-Fi-enabled thermostats to create automated schedules, remote adjustments, and real-time performance analytics.

Features of Modern Thermostats

  • Geofencing that adjusts temperature based on occupants’ smartphone location
  • Learning algorithms that analyze daily routines and fine-tune setpoints
  • Energy-use reports that identify opportunities for further savings
  • Integration with voice assistants and home-automation systems

Energy Efficiency and Cost Savings

Optimizing HVAC performance directly impacts monthly budgets and environmental footprints. A combination of correctly sized equipment, sealed ducts, clean filters, and intelligent controls yields measurable reductions in kilowatt hours and fossil-fuel consumption.

Key Strategies for Lowering Operating Costs

  • Replace filters monthly during peak seasons to maintain airflow
  • Schedule biannual system inspections before summer and winter
  • Upgrade to variable-speed compressors and ECM (electronically commutated motor) blowers
  • Seal crawl spaces to reduce humidity infiltration and duct condensation
  • Install attic insulation and radiant barriers to limit heat gain/loss
  • Use ceiling fans to enhance perceived comfort, allowing higher thermostat setpoints

Commercial HVAC Expertise

Retail shops, medical offices, and manufacturing facilities across Jacksboro have distinct climate-control requirements. HEP’s commercial division designs and maintains package rooftop units, split-systems, and specialized ventilation equipment that safeguard inventory, ensure employee productivity, and create comfortable customer environments.

Common Commercial Services

  • Preventive maintenance contracts tailored to hours of operation and occupancy load
  • Refrigerant retrofits to comply with evolving environmental regulations
  • Variable refrigerant flow (VRF) system design for flexible zoning
  • Building automation integration for centralized monitoring and control
  • Cooling tower cleaning and water-treatment supervision

Environmental Stewardship and Regulatory Compliance

Proper HVAC service extends beyond comfort and cost control. Environmental stewardship and compliance with federal, state, and local guidelines are integral to responsible operation.

Responsible Refrigerant Handling

Regulations govern the recovery, recycling, and disposal of refrigerants. HEP technicians hold EPA Section 608 certification and follow best practices:

  • Leak-detection protocols using electronic leak detectors and UV dyes
  • Documented recovery of refrigerant before equipment disposal
  • Use of reclaimed or environmentally friendlier refrigerants when possible

Building Codes and Safety Standards

Local code adherence safeguards occupants and protects property. HEP remains up to date on:

  • Electrical codes covering disconnects, conductor sizing, and bonding
  • Mechanical codes regulating duct construction and airflow capacity
  • Fuel-gas codes dictating combustion-air requirements and venting clearances
  • Fire codes controlling smoke-detection and damper-integration rules

Signs Your HVAC System Needs Professional Attention

Ignoring early warning signs often turns small malfunctions into full-blown breakdowns. Awareness of common signals enables property owners to schedule proactive service.

Indicators of Cooling Trouble

• Sudden spikes in electricity bills without increased usage
• Warm air blowing from supply vents despite thermostat cooling mode
• Frequent tripping of circuit breakers connected to outdoor units
• Excessive condensation or water pooling around air handlers
• Unusual rattling, grinding, or buzzing noises from equipment

Indicators of Heating Trouble

• Furnace cycles on and off every few minutes (short-cycling)
• Burnt or metallic odors during operation
• Yellow or flickering burner flame instead of steady blue
• Cold spots throughout rooms despite thermostat setpoint
• Pilot light or ignition system difficulties

The Role of Professional Certification and Ongoing Training

HVAC technology evolves rapidly. Variable-capacity compressors, inverter-driven motors, and refrigerants with lower global-warming potential require specialized expertise. HEP invests in manufacturer-specific training, certification programs, and continuing education to keep technicians ahead of the curve.

Certifications and Competencies Maintained

  • North American Technician Excellence (NATE) credentialing
  • Building Performance Institute (BPI) analysis for whole-home efficiency
  • OSHA safety training for on-site hazard mitigation
  • Air Conditioning, Heating & Refrigeration Institute (AHRI) system matching protocols

Health Implications of Proper HVAC Maintenance

A well-functioning HVAC system does more than regulate temperature; it protects respiratory health, preserves furnishings, and safeguards electronics.

Impact on Indoor Air Quality

  • Filtration captures allergens and particulate matter that trigger asthma
  • Proper humidity deters dust mites and mold growth
  • Balanced airflow prevents negative pressure that draws in outdoor pollutants

Protection of Property

• Controlled humidity prevents hardwood flooring warping and mildew on drywall
• Stable temperatures extend the lifespan of electronics and musical instruments
• Clean filters reduce dust accumulation on furniture and art pieces

Weatherization and Efficiency Audits

HEP complements HVAC services with comprehensive home performance audits. These inspections use blower-door testing, thermal imaging, and combustion-safety analysis to identify energy leaks unrelated to mechanical equipment.

Recommended Weatherization Upgrades

  • Sealing around windows, doors, and sill plates with caulk or expanding foam
  • Adding or upgrading attic and wall insulation to current R-value standards
  • Installing insulated doors for attics, basements, and crawl spaces
  • Applying low-emissivity (Low-E) window films to reduce solar heat gain

Integrating these measures with HVAC improvements yields a holistic strategy for year-round comfort and utility savings.

Sustainable Refrigerant Options and Futureproofing

The HVAC industry is transitioning away from high-global-warming-potential refrigerants toward eco-friendly alternatives such as R-32 and R-454B. HEP guides property owners through equipment choices that meet or exceed upcoming regulations, protecting investments against obsolescence.

Steps Toward Sustainable Cooling

  • Selecting equipment designed for next-generation refrigerants
  • Retrofitting existing systems with lower-GWP options when compatible
  • Utilizing thermostatic expansion valves (TXVs) for precise refrigerant control
  • Monitoring refrigerant charge to prevent environmental release

Advanced Diagnostic Technology

Modern service calls rely on science-backed instruments rather than conjecture. HEP outfits technicians with tools that increase accuracy and reduce downtime.

Essential Diagnostic Devices

  • Bluetooth-enabled refrigerant gauges and probes
  • Combustion analyzers measuring carbon monoxide, oxygen, and efficiency
  • Thermal cameras for visualizing heat signatures inside walls and ducts
  • Wireless static-pressure sensors for quick duct balancing

The Importance of Localized Emergency Preparedness

Unpredictable weather patterns in Jacksboro can lead to extended power outages, ice storms, or heatwaves. HEP supports preparedness by:

  • Installing whole-house surge protection for sensitive HVAC electronics
  • Configuring hard start kits to protect compressors during fluctuating voltage
  • Advising on generator compatibility with heating and cooling equipment

Expertise in Specialty Applications

Certain properties require customized climate-control strategies beyond typical residential or commercial systems.

Examples of Specialty Projects

  • Server rooms requiring precise temperature and humidity control
  • Greenhouses needing adjustable ventilation and humidity
  • Wine cellars with tight temperature and dew point tolerances
  • Home theaters optimized for acoustics and low-noise HVAC operation

HEP engineers and installers design solutions that safeguard delicate equipment and valuable collections while maintaining energy efficiency.

Ongoing Support and System Monitoring

An HVAC system’s performance can be compromised by minor changes in usage patterns or environmental conditions. Remote monitoring platforms track operational parameters in real time, sending alerts when deviations occur. HEP offers subscription-based monitoring that evaluates:

  • Compressor and fan runtime trends
  • Temperature differentials across coils
  • Filter life expectancy prediction
  • Humidity and air quality metrics

Proactive adjustments often remedy issues before occupants detect comfort changes, preventing costly downtime.

Building a Comfortable, Efficient Future for Jacksboro

From initial consultations and precise load calculations to advanced air quality solutions and continuous monitoring, HEP delivers full-spectrum heating and air conditioning services crafted for the distinctive climate challenges of Jacksboro. Through meticulous attention to detail, commitment to ongoing training, and adoption of cutting-edge diagnostic tools, the company provides residents and business owners with reliable, energy-efficient environments that enhance quality of life and protect property year-round.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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