Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Norris

At HEP, we’re dedicated to providing reliable and energy-efficient heating and air conditioning services right here in Norris. Our team of experienced professionals is committed to ensuring your home remains comfortable year-round, whether you’re battling the summer heat or facing frosty winter nights. We take pride in delivering prompt service, using cutting-edge technology and trusted systems that keep quality and safety at the forefront.

Experience the convenience and peace of mind that comes from partnering with local experts who understand your community’s unique needs. With HEP, you get personalized solutions designed for optimal performance and cost savings. Let us help you create a comfortable living environment—because at HEP, your comfort is our top priority.

FAQs

What heating and air conditioning services do you offer in Norris?

We provide a full range of HVAC services in Norris including installation, routine maintenance, repairs, and system replacements. Our services cover residential and commercial systems, ensuring that whether you need a new system installed or you're looking for repairs, you have a trusted local team ready to help.

How often should I schedule maintenance for my HVAC system?

It is recommended to have your HVAC system checked at least once a year. For the air conditioning unit, spring maintenance can help prepare the system for hot weather, while a yearly heating system check during the fall ensures safe and efficient operation during colder months. Regular maintenance helps identify potential issues early and extends the lifespan of your equipment.

What are the common signs that my HVAC system needs repair?

Some common warning signs include unusual noises, inconsistent airflow, uneven heating or cooling across different rooms, increased energy bills, and unusual odors. If you notice any of these issues, it is important to have your system inspected promptly to avoid further damage and reduce the risk of a complete breakdown.

How energy-efficient are modern HVAC systems?

Modern HVAC systems are designed to be energy-efficient, reducing utility bills and environmental impact. Look for systems with high SEER (Seasonal Energy Efficiency Ratio) ratings for air conditioners and AFUE (Annual Fuel Utilization Efficiency) ratings for heating systems. Upgrading to a more efficient model and keeping up with regular maintenance can lead to significant energy savings.

Do you offer emergency repair services in Norris?

Yes, we understand that HVAC issues can occur unexpectedly. Our team offers emergency repair services to address urgent heating or air conditioning problems. We prioritize quick response times to restore comfort and ensure that your home or business is not left without essential heating or cooling services.

How can I improve indoor air quality with my HVAC system?

Improving indoor air quality involves regular filter changes, periodic duct cleaning, and routine system maintenance. Upgrading to high-efficiency particulate air (HEPA) filters or installing a whole-house air purifier can also make a significant difference. Additionally, ensuring proper ventilation helps to reduce indoor pollutants, creating a healthier living and working environment.

What our customers say

George W was prompt and polite walking me through the potential issues and solutions to the problems with my unit. Definitely happy with the service. Good value for money. Thanks for helping out!
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Jay “.
HEP repair service is excellent! They offered to come over right away and fix the problem. The repair gentleman was very professional and courteous. Thanks for fixing our air conditioning!
Danielle S. profile photo
Danielle S.
Our old AC unit decided to call it quits so Keith from Hep came out explain and was very informative about all of the units pricing and how the installation would go and also helped us on getting it financed and insulation he said would be finished within one day and explained all of the warranties that we would have on the air handler on the installation and on the outside unit as well very nice very informative and very knowledgeable about his job thanks for all the help
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Paula B.
Jessica George was a welcome relief, we had no AC for 3 days. He came in and immediately found out what the problem was and wasted no time fixing our unit. He was a delightfull serviceman. Very polite also.
Dana G. profile photo
Dana G.
George was quick and efficient and I found him friendly and knowledgeable. As I live out in the countryside, George had to travel quite a distance to repair the ac and never once complained about the unbearable heat while working with a hot blow torch. A cheerful and honest young man, I would highly recommend him to anyone.
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Stella G.
Chase is absolutely FANTASTIC, he answered all my questions, quoted a fair price and there was no pressure at all. HEP helped me this fall with a heat issue and its why I will call them back with my next project Thank you HEP for having people like Chase.
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Jeremy R.
Tommy the technician is one of the best representatives of any company! HEP is very lucky to have him. My initial install had a handful of small issues. Tommy followed up and made sure the job was complete and made sure I was 100% satisfied. I just can not say enough about Tommy and would not hesitate to call HEP as long as I know Tommy is there!! BTW - I ordered a complete install if the new Infinity system. I hesitated at first due to the price, but after only a few days I understand the value of the system. Regards, Brian Murphy
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Brian M.
Michael Thomas HVAC specialist was fantastic today. From getting to know our dogs to explaining what we need to do. Very knowledgable and patient with my questions. Great asset to your team
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Dorothy C.
Randy (plumbing inspection) and Randy (heating/cooling repair) were both professional, thorough, and knowledgeable.
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Kimberly M.
Cole did a great job of taking care of my A/C issues! He was very courteous and professional. I will continue to call on HEP for my repair needs. Thanks!
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Todd G.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
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Petros
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Greenback
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HEP
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