Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Whitwell

HEP in Whitwell is your trusted partner for top-notch heating and air conditioning solutions. We pride ourselves on delivering exceptional service with energy-efficient systems designed to meet the unique needs of every home and business. Our experienced technicians are committed to ensuring your comfort and peace of mind, all while helping you maintain a more sustainable and cost-effective indoor environment.

Whether you're prepping for a chilly winter or gearing up for hot summer days, our team is dedicated to providing timely, reliable service—from routine maintenance and repairs to complete system installations. With HEP’s expert care and customer-focused approach, you can enjoy a worry-free climate control experience that keeps your property comfortable year-round.

FAQs

What heating and air conditioning services do you offer in Whitwell?

We provide a full range of HVAC services including installation, maintenance, and repair for both heating and air conditioning systems. Whether you need a new system installed, regular service to keep your current system running efficiently, or emergency repairs to restore comfort in your home or business, our expert technicians in Whitwell are equipped to handle all your needs.

How quickly can you respond to service calls in Whitwell?

Our team is dedicated to prompt service, and we strive to address urgent repair needs as quickly as possible. For emergency situations, we offer same-day service when feasible, ensuring that you get the assistance you require without long delays. Routine maintenance appointments are scheduled at a time that works best for you, keeping your comfort a priority.

Do you offer regular maintenance plans for HVAC systems?

Yes, we offer comprehensive maintenance plans designed to keep your HVAC system running efficiently throughout the year. Regular maintenance not only helps prevent unexpected breakdowns but can also improve energy efficiency and prolong the lifespan of your equipment. Our maintenance packages are tailored to your system’s needs, ensuring optimal performance and safety.

What types of heating and air conditioning systems can you service?

Our experienced technicians are trained to work with a wide variety of heating and air conditioning systems. We service central air conditioning units, split systems, heat pumps, furnaces, boilers, ductless mini-split systems, and more. No matter the brand or model, we have the expertise to diagnose, repair, and maintain your equipment.

How do I know if I need a repair or a replacement for my HVAC system?

Deciding between repairing and replacing your system depends on several factors including the age of your unit, energy efficiency, repair history, and overall performance. If your system frequently breaks down, has high energy costs, or cannot maintain consistent temperatures, it may be time to consider a replacement. Our technicians can assess the condition of your system and help you make an informed decision based on your specific situation.

What areas around Whitwell do you serve and do you work with both residential and commercial clients?

We proudly serve Whitwell and its surrounding areas, offering our services to both residential and commercial clients. Whether you’re a homeowner facing recurring heating issues or a business owner needing a reliable HVAC service provider, our team is equipped to meet your demands with personalized solutions that ensure comfort, efficiency, and safety.

What our customers say

We had an issue with our heat/air system that was installed in Dec. Called the company to report issue. Even though it was after hours. The service tech, James, was here in maybe 1 1/2 hrs. He was very friendly and very helpful. He had the problem fixed in no time. And air was back on. Thank you so much James. And thanks to the person who answered the phone when I called. Sorry I don't remember her name. We have used this company alot the past few years. And we have never been disappointed.
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Sandy M.
James and Stuart were very helpful assisting us in getting a new HVAC system.
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Billy M.
Jacob and Ryan were very professional and did great work very satisfied with the new system and there service
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Brenda
Justin was awesome! He quickly diagnosed the problem with our unit, and got the house cooled back down. He was great to talk to and the price was great. I highly recommend HEP and Justin for your home.
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Megan P.
Jacob and Patrick came and fixed my daughter and her fiance's air-conditioning in their home ASAP while she was away having surgery. They were very fast.
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Lisa G.
Chase and Ryan did a great job knew exactly what was wrong with my air had it fixed in mins you guys should call Hep is on the way to get your air conditioning looked at
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Charles C.
This week our capacitator went out on our ac unit. Called HEP at 6pm, had a tech arrive by 7pm and my ac was working again by 7:30. Our tech Nathan fisher was very nice, knowledgeable, and got the job done fast.
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TheKristinnoah
Had the pleasure of meeting Travis Griffen and his crew to install our new unit. They worked so hard all day and was so polite and courteous while working in the rain and muddy conditions. I highly recommend Hep for any heat and air work that you may need
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Robin M.
Richard was here to look into my A/C unit And he was really helpful explain what is the problem and what's he need to fix the problem He is really good in his Job and helpful
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20 R.
So get this, I being a single parent decided it was appropriate to stop trying to do everything and hire the Smiley Face crew to tune my HVAC at the change of the season back in April'23. I haven't had working air since. Mainly because I was salty with the service and hadn't had the time to do it myself. Fast forward to June I've had enough of 80+ degrees and call Hep. Justin came through and went above and beyond what anyone could consider reasonable service. 5stars because he did everything the "Happy People" should have and then some. Better still it cost less!
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Moira W.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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(423) 819-7773