Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Knoxville

At HEP in Knoxville, we understand that your home’s comfort is paramount. Our specialized heating and air conditioning services are tailored to keep your indoor environment perfect all year round. With decades of experience and a commitment to excellence, our certified technicians are ready to tackle any HVAC challenge, ensuring efficient, reliable, and affordable solutions. Experience unparalleled comfort with HEP—your trusted partner in home climate control.

FAQs

How often should I service my heating and air conditioning system?

It is recommended to service your heating and air conditioning system at least once a year. Ideally, this should be done in the spring for your air conditioner and in the fall for your heating system. Regular maintenance helps ensure optimal performance, prevents unexpected breakdowns, and extends the life of your equipment.

What are some signs that my HVAC system needs repair?

Common signs that your HVAC system may need repair include unusual noises, inconsistent temperatures, increased energy bills, strange odors, frequent cycling on and off, and poor airflow. If you notice any of these issues, it's best to contact a professional technician to diagnose and fix the problem.

How can I improve my HVAC system’s efficiency?

Improving your HVAC system’s efficiency can be achieved by regularly changing air filters, sealing and insulating ducts, using a programmable thermostat, keeping your outdoor unit clean, and ensuring that vents and registers are not blocked. Additionally, annual maintenance by a professional can help keep your system running efficiently.

What size HVAC system do I need for my home?

The size of the HVAC system you need depends on several factors including the square footage of your home, the climate in Knoxville, insulation levels, and the number of windows. A professional HVAC technician can perform a load calculation to determine the correct size system for your home to ensure maximum efficiency and comfort.

Can I replace just the outdoor unit of my air conditioner?

While it is technically possible to replace just the outdoor unit, it is generally not recommended. This is because your outdoor and indoor units are designed to work together. Mismatched units can lead to reduced efficiency, higher energy costs, and increased wear and tear, potentially resulting in more frequent repairs and a shorter lifespan.

Why is my heat pump blowing cold air instead of warm air?

If your heat pump is blowing cold air instead of warm air, it could be due to several reasons such as incorrect thermostat settings, a dirty air filter, refrigerant issues, or problems with the reversing valve or defrost cycle. It's important to have a professional technician inspect and resolve the issue to ensure your system operates correctly.

What our customers say

Justin came out to check out my HVAC and get me an estimate for repairs today. He was the absolute best! It was refreshing to meet someone with so much passion and pride with their career. He is a customer service professional is every way and it did not go unnoticed. Thank you!
Hannah H. profile photo
Hannah H.
Patrick M was wonderful and made it so we finally have heat. He was pleasant to work with, patient, approachable, and thorough. I hope I only deal with people like him in the future!
Brigid B. profile photo
Brigid B.
They are awesome. Nathan came out at 9:00 pm and managed to fix our heat system when temperatures are going to be freezing for the next week. Would highly recommend them and would recommend Nathan.
Tip M. profile photo
Tip M.
Justin is amazing he came out during the storm when our heat went out and he did great work and I deff recommend this company again!!!
Arron G. profile photo
Arron G.
Doug Hurst and Nate did a great job installing our new unit! Thanks!
Bekki V. profile photo
Bekki V.
I can’t say enough of how the breast I am with Doug C and Ryan H coming out in the middle of the blizzard and getting this HVAC unit installed. I think there were some extra challenges and they worked until the job was done. Really really really impressed.
Kenneth B. profile photo
Kenneth B.
We had our heat go out and HEP was out in about 2 hours. Jacob Newman was very pleasant and and informative. He made the process of getting the repairs very simple.
Anthony S. profile photo
Anthony S.
Chino and Edwin were fast, professional and went above and beyond coming out on icy roads to install a unit. Hep is lucky to have them!
Erica T. profile photo
Erica T.
If we could give 10 out of 5 stars we would! We cannot say enough wonderful things about the entire team at HEP. They seriously are the BEST and helped us out promptly even in the snow and ice of Snowmageddon 2024. From their kind and responsive dispatch folks to their thoughtful and hard working techs- these folks know how to take care of their customers! We will be using HEP for all future HVAC and other repair needs. HUGE shout out to Patrick M, Edwin, and Chino for braving the elements to restore heat in our home. We are so warm and so dang thankful!
Haley D. profile photo
Haley D.
Needed our unit replaced and Jacob Newman did an excellent job.
Connor S. profile photo
Connor S.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
Book Online
(423) 819-7773