Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Knoxville

At HEP in Knoxville, we understand that your home’s comfort is paramount. Our specialized heating and air conditioning services are tailored to keep your indoor environment perfect all year round. With decades of experience and a commitment to excellence, our certified technicians are ready to tackle any HVAC challenge, ensuring efficient, reliable, and affordable solutions. Experience unparalleled comfort with HEP—your trusted partner in home climate control.

FAQs

How often should I service my heating and air conditioning system?

It is recommended to service your heating and air conditioning system at least once a year. Ideally, this should be done in the spring for your air conditioner and in the fall for your heating system. Regular maintenance helps ensure optimal performance, prevents unexpected breakdowns, and extends the life of your equipment.

What are some signs that my HVAC system needs repair?

Common signs that your HVAC system may need repair include unusual noises, inconsistent temperatures, increased energy bills, strange odors, frequent cycling on and off, and poor airflow. If you notice any of these issues, it's best to contact a professional technician to diagnose and fix the problem.

How can I improve my HVAC system’s efficiency?

Improving your HVAC system’s efficiency can be achieved by regularly changing air filters, sealing and insulating ducts, using a programmable thermostat, keeping your outdoor unit clean, and ensuring that vents and registers are not blocked. Additionally, annual maintenance by a professional can help keep your system running efficiently.

What size HVAC system do I need for my home?

The size of the HVAC system you need depends on several factors including the square footage of your home, the climate in Knoxville, insulation levels, and the number of windows. A professional HVAC technician can perform a load calculation to determine the correct size system for your home to ensure maximum efficiency and comfort.

Can I replace just the outdoor unit of my air conditioner?

While it is technically possible to replace just the outdoor unit, it is generally not recommended. This is because your outdoor and indoor units are designed to work together. Mismatched units can lead to reduced efficiency, higher energy costs, and increased wear and tear, potentially resulting in more frequent repairs and a shorter lifespan.

Why is my heat pump blowing cold air instead of warm air?

If your heat pump is blowing cold air instead of warm air, it could be due to several reasons such as incorrect thermostat settings, a dirty air filter, refrigerant issues, or problems with the reversing valve or defrost cycle. It's important to have a professional technician inspect and resolve the issue to ensure your system operates correctly.

What our customers say

Justin came out to check out my HVAC and get me an estimate for repairs today. He was the absolute best! It was refreshing to meet someone with so much passion and pride with their career. He is a customer service professional is every way and it did not go unnoticed. Thank you!
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Hannah H.
Patrick M was wonderful and made it so we finally have heat. He was pleasant to work with, patient, approachable, and thorough. I hope I only deal with people like him in the future!
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Brigid B.
They are awesome. Nathan came out at 9:00 pm and managed to fix our heat system when temperatures are going to be freezing for the next week. Would highly recommend them and would recommend Nathan.
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Tip M.
Justin is amazing he came out during the storm when our heat went out and he did great work and I deff recommend this company again!!!
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Arron G.
Doug Hurst and Nate did a great job installing our new unit! Thanks!
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Bekki V.
I can’t say enough of how the breast I am with Doug C and Ryan H coming out in the middle of the blizzard and getting this HVAC unit installed. I think there were some extra challenges and they worked until the job was done. Really really really impressed.
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Kenneth B.
We had our heat go out and HEP was out in about 2 hours. Jacob Newman was very pleasant and and informative. He made the process of getting the repairs very simple.
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Anthony S.
Chino and Edwin were fast, professional and went above and beyond coming out on icy roads to install a unit. Hep is lucky to have them!
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Erica T.
If we could give 10 out of 5 stars we would! We cannot say enough wonderful things about the entire team at HEP. They seriously are the BEST and helped us out promptly even in the snow and ice of Snowmageddon 2024. From their kind and responsive dispatch folks to their thoughtful and hard working techs- these folks know how to take care of their customers! We will be using HEP for all future HVAC and other repair needs. HUGE shout out to Patrick M, Edwin, and Chino for braving the elements to restore heat in our home. We are so warm and so dang thankful!
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Haley D.
Needed our unit replaced and Jacob Newman did an excellent job.
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Connor S.

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(423) 819-7773