Heating and Air Conditioning

Heating and Air Conditioning | Sevierville

Looking for top-notch heating and air conditioning services in Sevierville? At HEP, we pride ourselves on delivering exceptional comfort solutions tailored to every home and business. Our team of experienced and certified technicians is committed to ensuring your space remains cozy in the winter and cool during those sweltering summer days. From routine maintenance and repairs to new system installations, we provide reliable service with a customer-first approach. Trust HEP to keep your HVAC systems running smoothly, efficiently, and safely all year round. Experience comfort redefined with HEP in Sevierville.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

How often should I have my heating and cooling system serviced?

It is recommended to have your heating and cooling system serviced at least twice a year, once in the spring for your air conditioning and once in the fall for your heating. Regular maintenance ensures your system is running efficiently and can help prevent unexpected breakdowns.

What can I do to improve the energy efficiency of my HVAC system?

To improve energy efficiency, make sure to regularly replace or clean your air filters, seal any leaks in your ductwork, use a programmable thermostat, and schedule regular maintenance. Additionally, consider upgrading to a high-efficiency HVAC system if your current system is older.

Why is my HVAC system making strange noises?

Strange noises from your HVAC system can indicate a variety of issues, ranging from loose parts to motor or compressor problems. It's best to turn off the system and contact a professional technician to diagnose and resolve the issue before it leads to more significant damage.

How can I improve the indoor air quality in my home?

Improving indoor air quality can be achieved by regularly replacing air filters, using air purifiers, maintaining proper humidity levels, and ensuring your HVAC system is properly maintained. You can also consider adding ventilation and air cleaning systems to further enhance air quality.

What size HVAC system do I need for my home?

The size of the HVAC system you need depends on various factors including the size of your home, the local climate in Sevierville, the insulation levels, and your home's air sealing. A professional HVAC technician can perform a load calculation to determine the optimal system size for your specific needs.

Why is my energy bill higher than usual?

A higher than usual energy bill can be due to several factors such as a dirty air filter, a malfunctioning component, poor insulation, or leaks in your ductwork. Scheduling a maintenance check can help identify and resolve these issues, improving the efficiency of your system and reducing your energy costs.

What our customers say

Jacob Newman did a great job checking out our heat and was patient when trying to diagnose the problem. Will be using HEP again!

Amanda G.

Jacob Newman did a great job. He was very nice and polite. He made a good recommendation for keeping my unit working and made the repair quickly. Thanks for great service. 👍

Jackie A.

Jacob Newman was promt, professional, and very knowledgeable. He gave me different options for fixing and replacing my unit including financing options. I would highly recommend him and HEP.

Danielle Z.

A late afternoon phone call to Hep ended with Brad arriving before his scheduled time and was very courteous. He was quick to find the problem and communicate well to make sure we understood. Brad walked us through all of the issues, the options we had, and even helped us get financing. Thank you for the quick response. Looking forward to the finished product!

Courtney C.

Rob C. came out to work on AC same day called. He came out late at night and in the rain to work on the AC unit. He was well knowledgeable in his job. What to check for and what to do. He did a great job

Vernice P.

I had an issue with my HVAC and called HEP. Jacob N. was sent the same day to access my problem. Not only was Jacob extremly helpful he took the time to fully explain to me the various issues with the heater and offered solutions that suited my financial situation. I am very pleased with the service and appreciate Jacob N. and all the staff at HEP.