Heating and Air Conditioning

Heating and Air Conditioning | Rogersville

HEP in Rogersville is your trusted partner for year-round comfort. With a passion for excellence and a commitment to quality, our specialized heating and air conditioning services are designed to keep your home perfectly cozy during chilly winters and refreshingly cool throughout the summer. Whether you need installation, maintenance, or emergency repairs, our experienced team is always ready to provide prompt, reliable service that exceeds your expectations.

As a local service provider, we understand the unique needs of the Rogersville community. We take pride in offering personalized solutions that not only optimize your system's performance but also ensure energy efficiency and cost savings. With HEP, you’re not just getting service—you’re joining a community that values professionalism, comfort, and a commitment to making every season a breeze.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you offer in Rogersville?

We offer a complete range of HVAC services in Rogersville, including installation, repair, and regular maintenance for both heating and air conditioning systems. Our experienced technicians are equipped to handle various brands and models to ensure your system runs efficiently year-round.

How often should I schedule maintenance for my HVAC system?

We recommend having your HVAC system inspected at least once a year to ensure it operates safely and efficiently. For optimal performance and to catch potential issues early, consider scheduling maintenance before the peak seasons—late summer for heating and early spring for air conditioning.

What types of heating systems do you install and service?

Our team works with a variety of heating systems, including gas furnaces, electric furnaces, boilers, heat pumps, and radiant heating systems. We evaluate your home’s needs and budget to recommend the most effective solution, whether it involves repairing your current system or installing a new, energy-efficient model.

How can I improve the energy efficiency of my HVAC system?

Improving your system’s energy efficiency can be achieved through regular maintenance, timely repairs, and system upgrades. Additional steps include sealing ductwork, installing programmable thermostats, and ensuring proper insulation. These actions not only help in reducing energy costs but also extend the life of your HVAC equipment.

Are your technicians licensed and insured?

Yes, all of our technicians are fully licensed, insured, and certified. We prioritize safety and quality, ensuring that our team is trained to meet the highest industry standards when installing, servicing, or repairing your HVAC systems.

What should I do if my HVAC system stops working unexpectedly?

If your heating or air conditioning system suddenly stops working, begin by checking your thermostat settings and circuit breakers. If the problem persists, contact us immediately for emergency repair services. Our professional team is available to diagnose and resolve the issue as quickly as possible to keep your home comfortable.

What our customers say

Jacob Newman came out and did a fantastic job getting our AC all lined out. 100% satisfied

Chris&Brandi F.

We had an issue with our AC unit and found HEP through the Chamber of Commerce. When we called the office staff were polite and helpful and said they would have a technician out late in the afternoon. I received a call from the HEP service technician, Montrell Smith, within an hour of scheduling the appointment and well before the time quoted by the office staff (quite a pleasant surprise.) Montrell was an outstanding representative for HEP. Not only was he polite and professional, he was very knowledgable and his ability to diagnose and fix the problem was top flight. If we have problems with our heat and air I would not hesitate to ask for Montrell to be our service technician again and recommend him and HEP to anyone needing Heat/AC service

Martin O.

I know this sounds dramatic, but HEP about saved my life, given that I have severe COPD and am bed bound. My old HVac system died. I mean it is toast. I called them, and the next morning here comes Rob. Within a short while, he had arranged temporary window units so now I can breath! On top of this, the company has made it doable for me to have a new system installed. Work starts tomorrow. It is a good deal in my opinion. Every one I talk to at HEP is delightful. Easy transactions on line and phone. Could not be happier.

Simon G.

Hep was really quick! Jacob Newman was our service tech and he was super knowledgeable and help get our ac running again!

Leo C.

Very good service Steven A. Did a great job getting us up and cooling again!!

Henry C.

Patrick M was very helpful and gave us several options in fixing the AC unit

Connie L.

I want to share my experience with Hep, Inc. concerning my HVAC system. It started off rough with the first A/C tech they sent out, to the point where I had to get a manager involved. The manager that spoke with me said I’m sending you one of my best techs, Wendell Patton, and he will make this right. Wendell exhibited expertise, proficiency, and attentiveness to detail. He provided exceptional customer service, helpful advice, and personable contact from the start of the issue all the way through to its completion. Wendell conducted an extensive inspection prior to providing an estimate. He was thorough in explaining the details and very patient in regard to answering my questions and addressing any concerns I had. Wendell exceeded my expectations. He was extremely knowledgeable, and I could not be more pleased! The time and energy Wendell invested, in addition to his ability to go above and beyond what anyone could possibly expect, distinguishes him as an invaluable asset to Hep, Inc. If you have any A/C problems, do yourself a favor and request Wendell Patton. Because of him, I will definitely recommend Hep, Inc. to all of my family and friends. Thanks for the great job, Wendell!

Tamara P.

Nate was a pleasure to work with. Our unit stopped putting out air and he was here within the hour to take care of it. He was very professional and quick at what he did. Thank you all and thank you to Nate! I definitely recommend HEP and will be calling them in the future for any problems or any service we need.

Garnette N.

I am very pleased with the service Jacob Newman with HEP provided for me today on my unit. He explained everything and answered all my questions and concerns. I will be recommending HEP to others. Awesome job Jacob and thank you!!