Air Conditioning

Air Conditioning | Heating and Air Conditioning | Rogersville

HEP's Heating and Air Conditioning in Rogersville brings top-quality air conditioning solutions right to your doorstep. Our expert team is dedicated to enhancing your indoor comfort no matter the season, with state-of-the-art climate control systems and personalized service. We pride ourselves on combining exceptional workmanship with a deep understanding of local weather challenges, ensuring that your home or business stays cool and comfortable when it matters most.

Experience the convenience of prompt, friendly service paired with genuine care from a company that treats every customer like family. Whether you're looking for an upgrade to your existing system or in need of routine maintenance and repairs, HEP is the trusted partner to help you beat the heat in Rogersville with reliable, efficient air conditioning solutions.

FAQs

What types of air conditioning systems do you offer in Rogersville?

We provide a range of air conditioning options including central air systems, ductless mini-splits, and package units. Each system is designed to match your specific home or business needs, ensuring efficient cooling even during Rogersville’s hot summer months. Our team can help you choose the best system based on your space, energy efficiency goals, and budget.

How often should I have my air conditioner serviced?

It is recommended to have your air conditioner professionally serviced at least once a year, ideally before the cooling season begins. Regular maintenance checks can help identify issues early, improve energy efficiency, and extend the lifespan of your system. In Rogersville, where seasonal temperature swings can be significant, annual maintenance is key to keeping your system running smoothly.

How can I tell if there’s a problem with my air conditioning system?

Common signs of air conditioner issues include reduced cooling performance, unusual noises, frequent cycling on and off, or increased energy bills. If you notice a musty or burning smell, this could indicate a more serious problem such as electrical issues or mold buildup. It’s best to schedule a professional inspection to diagnose and address any issues promptly.

What benefits do high-efficiency air conditioning units offer?

High-efficiency air conditioning units use less energy while providing superior cooling performance, leading to lower utility bills and a reduced environmental footprint. These systems often include advanced features such as variable-speed fans and smart thermostats, which allow for more precise temperature control and improved comfort in your home or business in Rogersville.

How can I improve the energy efficiency of my air conditioning system?

Improving energy efficiency can be achieved through regular maintenance such as cleaning filters and ducts, sealing any leaks in your insulation, and using programmable thermostats to regulate temperatures efficiently. Upgrading to a newer, high-efficiency model can also yield long-term savings. Our professionals in Rogersville can assess your current setup and recommend improvements tailored to your specific needs.

Do you offer emergency air conditioning repair services in Rogersville?

Yes, we offer emergency air conditioning repair services in Rogersville to help you manage unexpected breakdowns, especially during extreme weather conditions. Our skilled technicians are available to diagnose and repair issues promptly, ensuring your comfort and safety. Contact us immediately if you experience any sudden disruptions with your AC system.

What our customers say

Was very impressed to have this company to follow up with them installing my new AC. Chris Kirsten could not have been a more experienced AC man. And his manner were exceptional, he was very thoughtful and I must say just an exceptional experienced technician. Answered all questions and explained everything he did! Way to go Chris and HEP

Randall E.

I had Randy out today to look at my my A/C unit. He was very professional and knowledgeable. He made sure he explained everything so I understood what he was talking about. I never once felt like he was being pushy and I felt like he was being straight forward and honest the whole time.

Ashley D.

Many, many thanks to Eddie Hawkins and Tim Sexton for such a *fantastic* job installing our new Carrier unit!! Not only are they professional and knowledgeable, they're so very friendly! They took time to fully explain how the unit operates and made it easy to understand. We highly, highly recommend HEP and specifically Eddie and Tim!!

Deborah P.

Eddie and Tim were outstanding, couldn’t have asked for a better experience for the installation of my new Carrier HVAC system. This was my first time using HEP and I was extremely satisfied with the service of the company and the commitment to customer satisfaction that both Eddie and Tim showed during the installation. They both worked tirelessly to finish the job despite some unforeseen difficulties with the change out. Despite being his birthday, Eddie was committed to finishing the job and ensuring I was completely satisfied with the installation. His dedication and attention to detail is a tremendous asset to HEP.

Shannon C.

The HEP Tech Patrick McGraw worked with my vacation schedule to get the coil in my HVAC unit installed. Weather forced him to reschedule twice and he responded by coming the day after we returned from vacation. He showed my wife the old damaged coil ( I was detained at that time), and we checked over the repair together. While I was a little disappointed in some original scheduling snafus, Kevin did a great job and gave us his contact info so we could request him in the future. Overall very satisfied.

Ken C.

HEP recently installed a new heat pump for me. Eddie Hawkins, Tom Thomas and Tim Sexton all did a first rate job. Could not be happier with their effort. Unit works well and these guys did all you could ask. Highly recommend!

Roger H.

Can't say enough good things about Eddie and Zack. They really went above and beyond to do a fantastic install. The new unit works great, and everything is neat, clean and professional. It's so nice to see this level of craftsmanship and pride. I would recommend them without reservation. Very satisfied.

Amanda S.

Kevin did a great job replacing the defective blower in our new system.

Purple I.

Eddie and Tim were very polite, hard working and very efficient . Thank you for giving us air !!!!

Amanda M.

Great experience with Hep today. Just called this morning with our AC out. Randy was at our place by early afternoon and took great care of everything.