Heating and Air Conditioning

Heating and Air Conditioning | Mountain City

Experience year-round comfort in Mountain City with HEP's expert heating and air conditioning services. Our team is dedicated to providing reliable, efficient solutions—from installation to repair—that ensure your home remains a cozy haven during the chilly winters and refreshingly cool in the summer heat. We blend local expertise with the latest technology to optimize energy efficiency and guarantee a system that works just right for you.

When you choose HEP, you're not just getting top-tier service; you're investing in peace of mind and a consistently comfortable living environment. Our commitment to quality craftsmanship, prompt response times, and personalized care means you can trust us to keep your home comfortable all year long. Join the many satisfied customers in Mountain City who enjoy worry-free living thanks to HEP’s heating and air conditioning expertise.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you offer in Mountain City?

We offer a comprehensive range of HVAC services in Mountain City, including installation, maintenance, repairs, and system replacements. Our expert technicians are trained to work on both modern and traditional systems, ensuring your home or business remains comfortable throughout the year.

How do I know when it's time to service my HVAC system?

You should consider servicing your HVAC system if you notice a decrease in performance, rising energy bills, unusual noises, inconsistent heating or cooling, or if it's been more than a year since your last maintenance check. Regular check-ups can prevent costly repairs and ensure peak efficiency.

Do you offer emergency repair services during extreme weather conditions?

Yes, we understand that HVAC issues can arise unexpectedly, especially during extreme weather conditions. Our team provides emergency repair services to quickly address any urgent heating or cooling problems, ensuring that you are not left without comfort during critical times.

Are your technicians certified and experienced?

Absolutely. All of our technicians are fully licensed, insured, and certified. They undergo regular training to stay updated with the latest technologies and industry standards, ensuring that you receive high-quality service with every visit.

What brands and types of HVAC systems do you work with?

We work with a wide variety of reputable HVAC brands and systems, from energy-efficient models to high-performance units. Whether you have a conventional furnace and air conditioner or a state-of-the-art heat pump system, we have the expertise to service and repair your equipment.

How can I schedule a service appointment for my HVAC system?

Scheduling a service appointment is simple. You can call our office directly or use the online appointment form available on our website. Our friendly customer service team will work with you to find a convenient time for a visit, ensuring that your heating and cooling needs are promptly addressed.

What our customers say

Called in the morning to request a quote for HVAC system for our sunroom. Olin was at our home same day! He took the time to explain our options and provided recommendation. Job is scheduled for install within 2 days! Amazing! Olin is fantastic, knowledgeable, and professional. We are extremely pleased.

Mark L.

Kenny Christopher checked our HVAC system and we're thoroughly satisfied with his knowledge, work, and customer service! He did everything we asked him to do and more + answered our many questions. We're so pleased with Kenny that we asked he return to install a component that needs replacement! Thanks again, Kenny!

Rafael P.

Chase was very honest and that is more than I can say about a technician that came out before Chase. Chase fixed our unit on the spot very reasonably priced. The other technician said he had to order the parts. Thank you Chase we will be keeping your number 😊

Jean S.

Alvin is really professional and friendly. I like dealing with people like him that i can talk to and feel like I can trust. Chase also was great with my dog. Tnk u Chase. Also Matt, Tommy, and Chino and another guy but i didnt get his name on sec day. David from construction also. They were all friendly and professional and my dog loved them. Only problem I have is not with anybody that works for HEP its with the price HEP charged for a small 3ft section to reinforce and repair where the furnace went .

Vickie O.

Our AC went out overnight on a weekend this summer and Chase at Hep was there first thing Sunday morning to help troubleshoot and get the AC back up and running. He ended up helping us select a new unit since ours was so old and it was installed just a few days later. I highly recommend Hep and plan to use them in the future.

Samson F.

Had numerous techs out to fix our system to no avail, until Hep sent Chase out!! He explained the issue and resolved it in under an hour. Thanks Chase, a diamond in the rough!!!

PorkChop

Excellent customer service ! George Williams was the technician who looked at my heating and air unit. My current unit is 25 years old. Repairs versus new unit ,decided to purchase a new unit .George gave several options with prices, along with great details of work covered and warranty. George was extremely knowledgeable and answered all my questions, gave me great confidence in choosing a unit that best suited out household needs. New unit will installed the following day!