Heating and Air Conditioning

Heating and Air Conditioning | Louisville

Looking for reliable heating and air conditioning services in Louisville? HEP's expert technicians are here to keep your home comfortable all year round. Whether you need installation, maintenance, or emergency repairs, we've got you covered with prompt, professional service. Trust HEP to ensure your HVAC system runs efficiently and effectively, so you can enjoy peace of mind and perfect indoor climate. 🏠✨

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

How often should I replace my HVAC filters?

It's recommended to replace your HVAC filters every 1-3 months, depending on the type of filter and your system usage. If you have pets or allergies, more frequent changes may be necessary to maintain optimal air quality and system efficiency.

What are the signs that my HVAC system needs maintenance?

Common signs include unusual noises, reduced airflow, inconsistent temperatures, increased energy bills, and frequent cycling on and off. Scheduled maintenance can prevent these issues and extend the life of your system.

How can I improve the efficiency of my heating and cooling system?

To improve efficiency, regularly replace filters, keep vents and registers clean and unobstructed, seal any ductwork leaks, install a programmable thermostat, and schedule annual professional maintenance. Additionally, ensuring your home is well-insulated will support optimal performance.

What size HVAC system do I require for my home?

The size of the HVAC system you'll need depends on several factors including the size of your home, insulation levels, window size and type, and local climate. A professional load calculation by an HVAC technician is essential for determining the appropriate size system to ensure efficiency and comfort.

How long does an average HVAC system last?

Typically, an HVAC system lasts between 15 to 20 years with regular maintenance. However, the lifespan can vary based on factors like system type, usage, maintenance practices, and local climate conditions.

What should I do if my HVAC system stops working?

If your HVAC system stops working, first check the thermostat settings, circuit breakers, and filters. If these appear normal, it may be time to call a professional HVAC technician to diagnose and fix the problem. Avoid attempting complex repairs yourself as it could potentially void warranties or cause further damage.

What our customers say

Jacob Newman helps us figure out our issue with our emergency system with our heat pump and gave us good and honest solutions on how to fix the problem.

John P.

Technician Justin came out. Serviced my unit. He was very professional. I am very satisfied with the service he provided. Thank You HEP.

Kim B.

Technician James was extremely kind and helpful looking at my system after driving almost an hkur to check it out. Ended up needing a full replacement but HEP is amazing they offer financing at great rates and Stuart was extremely helpful in that regard as well.

Michael D.

Called in because my A/C unit would not operate. Had a tech out the next day. Nathan was very friendly, and had the issue diagnosed and repaired incredibly fast.

Erika K.

Blown away by the quality of the HEP HVAC technicians. These guys are head and shoulders above their competitors. Patrick and Jacob showed that they really take pride in what they do and took the time to walk me through all the options and find the best solution to fit my needs. Rather than pour money into an ancient machine, I got a great deal on a new unit, and now my house is far more comfortable and utility bills far lower. Do yourself a favor and call these guys they’re the best in Knoxville.

Zane H.

Patrick was awesome. A/C was working fine yesterday morning. I was in and out of the house working all day, but when I came in yesterday afternoon, the A/C was kicking on. I did some troubleshooting myself but to no avail. We just sold our home, and the home inspection for the buyers was the next day! Middle of summer and a home inspection the next day. Could there be a worse time for the A/C to go out? I called HEP and asked them to come out the same day. Any fee they charged me was well worth it if we could at least diagnosis the problem. They did more than just diagnose the issue, however, and spent the next three hours fixing the problem. Three hours in the middle of summer, on a holiday (July 4), and at night (9-11 PM). Patrick saved my butt. Before he left he had everything working just the way it was supposed to work. Thank you, Patrick and HEP!

Zachary D.

Awesome job Justin! Found issues on hvac needing attention to keep us cool and going. Hep will keep my business in the future. 5 star service and technicians!!!

Joe L.

The installation team Matt and Jacob B was very professional and really helpful in sharing information on the installation. This made our experience much more pleasurable considering the situation. I would recommend this Company and certainly recommend that Matt and Jacob B install AC in any situation. Highly recommended them for reliability, performance, professionalism, and customer satisfaction.

Byron F.

Justin the hep teck went about and beyond will be using them again for all of my heating and cooling needs!!!!

Jeff A.

Nate came out to look at my AC unit today. He was professional, on time, and friendly. My husband and I had been considering replacing the unit last year and decided to wait. When Nate got here this time to check on the reason why it wasn't cooling like it should the answer was pretty much what we had expected. It's a 18 year old unit and she's working as hard as she can. We decided to upgrade the little engine who couldn't. The financing option was a godsend, we didn't really have the cash to pay for a new unit all upfront.

Jennifer F.

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