HVAC Unit Replacement

HEPHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Louisville

At HEP's Heating and Air Conditioning in Louisville, we specialize in seamless HVAC unit replacements to ensure your home remains comfortable year-round. Our team of certified technicians is dedicated to providing top-notch service, from the initial assessment to the final installation. We offer a wide range of energy-efficient units tailored to fit your specific needs, guaranteeing optimal performance and cost savings. With years of experience and a commitment to excellence, HEP is your trusted partner for all your HVAC replacement needs. Experience the difference with our reliable and professional service—your comfort is our priority!

What our customers say

Eric and Tyler came and installed my new coil and. Condenser they were very polite and quick , really recommend eric and tyler
Autry C. profile photo
Autry C.
Travis and Chino arrived promptly and made quick work of replacing our HVAC system. Travis and Chino were helpful in answering our questions and keeping the work area tidy. They made sure that everything was working and functioning properly before they left and took care of all the clean up. After having worried over this project for over a year, I have been thrilled with our decision to use HEP and all the people that we have worked with us that made this process smooth and painless. We will definitely be calling on HEP for all our home projects in the future.
Taylor O. profile photo
Taylor O.
Thank you for being so professional, kind and courteous. This is the type of HEP service I expected. Unlike the previous tech Thanks!
Vicki L. profile photo
Vicki L.
Greg came out to check out our unit. He was very kind and explained everything to me in terms I could understand. His hospitality was top notch and I would gladly recommend him and HEP to anyone.
Gina R. profile photo
Gina R.
The AC unit in our home was not working and determined to be a bad fan motor. Joshua McCarty was sent to replace the fan motor but discovered that the old motor fused the blades to the unit and they could not be removed. It appeared that we were going to have to buy new fan blades on top of the recent fan motor we had just purchased. Joshua took the fan unit home that night and was able to free the blades (all on his own time). He returned the next morning, installed the new motor, and had the unit running in no time. Thanks Joshua for going the extra mile and saving us the cost of new fan blades!
Jenny J. profile photo
Jenny J.
This is my first home and there was an issue with our HVAC system Glenn was excellent came right out and found our issue after some tinkering. Hands down recommend their business to anyone needing HVAC work!
Devan C. profile photo
Devan C.
Second use of HEP and Richard checked my HVAC. Very thorough and helped us make an informed decision. No pressure to purchase anything. Rueben was honest and informative.
Chris H. profile photo
Chris H.
First time using HEP - recommended by our neighbor. From the first phone call to the end of the job everyone was pleasant and professional. The installers for the new AC unit, Alvin and Aavi, were very thorough and knowledgeable, which gave me confidence that I had chosen the right company. Would definitely recommend them. Great job!
A L. profile photo
A L.
The technicians did a great job installing my new AC unit. They were very courteous and professional and supplied excellent customer service. I highly recommend.
Pete T. profile photo
Pete T.
Our heat went out and we called Hep. We got same day service, fairly priced and Chase was friendly and got our heat fixed quickly!
Tiffany O. profile photo
Tiffany O.

The Importance of Timely HVAC Unit Replacement in Louisville

Living in Louisville means experiencing humid summers, chilly winters, and frequent temperature swings in spring and fall. A dependable HVAC system is therefore more than a comfort—it is a year-round necessity. When an aging heater or air conditioner begins to struggle, efficiency plunges, energy bills climb, and indoor comfort suffers. Timely HVAC unit replacement delivered by HEP safeguards Louisville households from unexpected breakdowns and ensures peak performance in every season.

Louisville’s Climate Demands Reliable Heating and Cooling

Louisville sits in a humid subtropical climate zone. July highs regularly exceed 90°F while January lows can dip below freezing. High humidity exacerbates the sensation of heat in summer and intensifies the chill in winter, forcing heating and cooling units to work harder than they might in drier environments. HEP technicians account for these factors when recommending a replacement unit, ensuring the selected equipment can:

  • Handle high heat loads during extended heatwaves
  • Remove excess indoor moisture to improve indoor comfort
  • Provide consistent warmth during polar-vortex cold snaps
  • Adapt efficiently to shoulder seasons where temperatures fluctuate widely

Signs Your HVAC System Is Ready for Replacement

Recognizing replacement indicators early prevents emergency failures and helps Louisville homeowners plan upgrades proactively. Common warning signs include:

  • Noticeable decline in heating or cooling capacity
  • Rising utility costs despite unchanged usage habits
  • Frequent repairs or parts replacements within one or two seasons
  • Uneven temperature distribution across rooms
  • Persistent humidity problems or foul odors from vents
  • Equipment age of 12–15 years for air conditioners or heat pumps, and 15–20 years for furnaces

When several of these symptoms appear simultaneously, HEP’s comfort advisors recommend a comprehensive evaluation to determine whether repair or replacement offers the better long-term value.

What Sets HEP Apart in HVAC Unit Replacement

HEP focuses exclusively on HVAC solutions, refining every aspect of the replacement process to deliver superior comfort, efficiency, and durability for Louisville homeowners.

Certified Technicians and Craftsmanship

Each HEP installer holds advanced industry certifications and undergoes continuous training on the latest heating and air conditioning technologies. This dedication to education ensures:

  • Correct load calculations for precise equipment sizing
  • Code-compliant installation techniques that maximize system lifespan
  • Specialized knowledge of smart thermostats, zoning controls, and variable-speed compressors

Comprehensive Assessment Before Replacement

Before recommending a new unit, HEP conducts a detailed home analysis that covers:

  • Manual J load calculations to pinpoint heating and cooling requirements
  • Ductwork inspection to identify leaks or improper sizing
  • Electrical capacity review to verify compatibility with modern high-efficiency equipment
  • Indoor air quality evaluation for filtration and humidity needs

The resulting data drives product selection and installation planning, eliminating guesswork and expensive oversizing or undersizing errors.

Commitment to Sustainable Solutions

Reducing carbon footprints while lowering utility costs is central to HEP’s service ethos. Replacement recommendations routinely feature:

  • ENERGY STAR®-rated units with high Seasonal Energy Efficiency Ratio (SEER2) or Annual Fuel Utilization Efficiency (AFUE) scores
  • Environmentally responsible refrigerants with low global-warming potential
  • Integration options for renewable energy accessories such as geothermal loops or solar-ready connections

The HVAC Replacement Process with HEP

Switching out a furnace, heat pump, or central air conditioner involves more than swapping boxes. HEP follows a meticulous process that protects property, preserves safety, and delivers optimal performance.

Initial Evaluation and Load Calculation

The process begins with a home visit where the technician:

  • Measures square footage, insulation levels, window orientation, and infiltration rates
  • Analyzes historical utility bills for usage patterns
  • Discusses homeowner comfort goals, allergy concerns, and future renovation plans

Accurate load calculation is essential; an undersized unit will shortchange comfort, whereas an oversized unit will short-cycle, waste energy, and shorten equipment life.

Selecting the Right Equipment for Louisville Homes

With load calculations complete, HEP presents tailored equipment options. Considerations include:

  • Fuel availability (natural gas, propane, or electricity)
  • Efficiency targets (high-SEER heat pumps vs. modulating gas furnaces)
  • Budget preferences for initial investment versus long-term savings
  • Existing ductwork constraints or the suitability of ductless systems

Installation Day: Step-by-Step Overview

  1. Site Preparation
    • Protective floor coverings and corner guards shield surfaces from damage.
  2. Safe Removal of Old Equipment
    • Refrigerant is recovered responsibly following EPA guidelines.
  3. Structural Adjustments
    • Platforms, drain pans, or flue liners are updated to meet current codes.
  4. Equipment Placement and Securing
    • Leveling pads, vibration isolators, and manufacturer-specified clearances are verified.
  5. Electrical and Refrigerant Connections
    • High-quality, properly sized wiring and line sets ensure dependable operation.
  6. Ductwork Modifications
    • Transitions are custom-fabricated for tight seals and smooth airflow.
  7. Combustion and Venting Checks (for gas appliances)
    • Flue drafts, gas pressures, and CO levels are measured to confirm safety.
  8. Charge and Start-Up
    • The refrigerant charge is fine-tuned using superheat or subcooling methods.
  9. System Commissioning
    • Thermostat programming, color-coded wiring diagrams, and airflow readings establish baseline performance.
  10. Cleanup and Debrief
    • Work areas are vacuumed, debris is removed, and homeowners receive an operational walkthrough.

Post-Installation Testing and Verification

After installation, HEP returns within the first season to:

  • Validate performance metrics under varied load conditions
  • Tighten electrical connections after thermal cycling
  • Review filter maintenance requirements
  • Document warranty registration to secure manufacturer coverage

Heating Unit Replacement Services

Furnace Replacement Expertise

Gas and electric furnaces remain a popular heating choice in Louisville. HEP specializes in:

  • High-efficiency condensing furnaces with modulating burners and variable-speed blowers
  • Two-stage models that balance cost and comfort
  • Proper condensate management including neutralizers to protect plumbing

Heat Pump Upgrades for Mild Winters

Thanks to Louisville’s moderate winter climate, heat pumps deliver an efficient alternative to traditional furnaces. HEP offers:

  • Air-source heat pumps capable of heating efficiently down to sub-freezing temps
  • Dual-fuel configurations that pair a heat pump with a gas furnace for optimal efficiency in extreme cold
  • Inverter-driven compressors delivering precise capacity modulation and whisper-quiet operation

Air Conditioning Replacement Services

High-Efficiency Air Conditioners

HEP provides a wide range of central air conditioning systems outfitted with:

  • Scroll compressors for improved durability and smoother operation
  • Enhanced coil designs with expanded surface area for better heat transfer
  • SEER2 ratings that exceed current federal minimums, slashing summertime energy costs

Ductless Mini-Split Options

Older Louisville homes sometimes lack the space for extensive ductwork. HEP’s ductless solutions deliver:

  • Zoned cooling and heating for targeted comfort
  • Compact indoor air handlers requiring only a small wall opening
  • Individual remotes or centralized controls to fine-tune temperatures room by room

Energy Efficiency and Long-Term Savings

Replacing an outdated HVAC unit often cuts energy consumption by 20–40 %. In Louisville’s climate, those savings quickly offset initial investment and continue for the life of the system.

SEER and AFUE Ratings Explained

  • SEER2 (Seasonal Energy Efficiency Ratio 2) measures air conditioner and heat pump cooling efficiency; higher numbers indicate reduced electricity use.
  • AFUE (Annual Fuel Utilization Efficiency) applies to furnaces; a 97 % AFUE furnace converts 97 % of fuel into usable heat, wasting only 3 %.

Rebates and Incentive Programs in Kentucky

Homeowners may qualify for utility or state incentives when installing qualifying high-efficiency equipment. HEP stays up to date on:

  • Louisville Gas & Electric efficiency rebates
  • Federal tax credits under the Inflation Reduction Act
  • Low-income weatherization or energy-smart loan programs

Applications often require specific documentation such as AHRI certificates, which HEP prepares on the homeowner’s behalf.

Indoor Air Quality Considerations

During replacement, the perfect opportunity arises to elevate indoor air quality (IAQ). Louisville’s pollen counts, mold spores from Ohio River humidity, and urban airborne particulates make IAQ enhancements particularly valuable.

Integrating Advanced Filtration

HEP offers filtration add-ons that integrate seamlessly with replacement units, including:

  • Media filters rated MERV 11–16 for superior dust and allergen removal
  • HEPA bypass filtration for hospital-grade particle capture
  • Electronic air cleaners that neutralize microscopic contaminants

Humidity Control Strategies

  • Whole-home dehumidifiers mitigate muggy summer air and protect woodwork from swelling.
  • Steam or evaporative humidifiers add gentle moisture during dry winter heating, easing respiratory discomfort and preventing static shocks.

Building Codes and Permitting in Louisville

Louisville’s Department of Codes and Regulations enforces mechanical codes derived from the International Residential Code (IRC) and International Mechanical Code (IMC). Proper permits and inspections confirm safety and compliance.

Understanding Local Requirements

Key local considerations include:

  • Correct flue sizing and liner materials for gas furnaces
  • Mandatory locking service valves on refrigerant lines
  • Minimum R-8 duct insulation for unconditioned spaces
  • Setback clearances for outdoor condensers to maintain airflow and neighbor property lines

HEP’s Permit Handling Process

HEP manages the entire permitting workflow:

  • Submits mechanical permit applications with detailed equipment specs
  • Coordinates inspection scheduling to minimize homeowner disruption
  • Meets onsite with inspectors to expedite approval and address questions

Maintenance Plans After Replacement

New HVAC equipment preserves efficiency and warranty coverage only when properly maintained. HEP offers structured programs to keep systems performing like new.

Preventive Maintenance Checklist

  • Biannual inspection of electrical components, capacitors, and relays
  • Refrigerant charge verification and coil cleaning
  • Burner assembly or heat exchanger examination for cracks or corrosion
  • Calibration of thermostat accuracy and system controls
  • Lubrication of motors and bearings to reduce friction

Seasonal Tune-Ups

Spring and fall tune-ups prepare the system for heavy workloads by:

  • Replacing or cleaning air filters
  • Flushing condensate drain lines to prevent water damage
  • Securing loose duct straps or insulation
  • Testing safety devices such as pressure switches and high-limit sensors

Why Louisville Homeowners Trust HEP

Local Knowledge and Rapid Response

HEP’s deep roots in Louisville translate to an understanding of:

  • Micro-climate variations near the Ohio River versus elevated suburbs
  • Older infrastructure challenges in historic neighborhoods like Old Louisville
  • Modern construction trends in outer counties that require different duct layouts

When a replacement event arises, technicians are ready with region-specific solutions and can secure local parts quickly.

Transparent Communication

Throughout the replacement journey, HEP maintains open dialogue by:

  • Providing written findings from home assessments
  • Explaining the pros and cons of each equipment option in straightforward terms
  • Sharing maintenance tips and energy-saving recommendations tailored to the homeowner’s lifestyle

Conclusion

HEP’s specialized expertise in HVAC unit replacement equips Louisville homeowners with robust, energy-efficient systems that withstand the city’s humid summers, brisk winters, and everything in between. From meticulous load calculations and code-compliant installation to long-term maintenance support, HEP delivers a comprehensive service that elevates comfort, lowers utility costs, and enhances indoor air quality. By focusing on craftsmanship, sustainability, and transparent communication, the company ensures every replacement project becomes a long-lasting investment in a healthier, more comfortable home.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
Book Online
(423) 819-7773