HVAC Unit Replacement

HEPHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Pikeville

At HEP's Heating and Air Conditioning in Pikeville, we pride ourselves on delivering expert HVAC unit replacement services that are both efficient and reliable. Our team of seasoned professionals understands the unique climate challenges of the region, ensuring that every unit installed meets the highest standards of comfort and energy efficiency. Whether you're upgrading an outdated system or seeking a state-of-the-art climate solution, we blend advanced technology with a personal touch to keep your indoor environment perfectly balanced.

We believe that exceptional service begins with transparent communication and tailored solutions. That’s why we work closely with you to understand your specific heating and cooling needs before recommending the ideal system for your home or business. With prompt installation, thorough system testing, and ongoing support, HEP's ensures that your new HVAC unit not only performs at its best but also provides long-term peace of mind all year round.

What our customers say

Eddie and Gene came and installed a furnace and it turned out great. Friendly and efficient, would highly recommend.
Christopher M. profile photo
Christopher M.
Jacob Newman from HEP came out super fast and had my HVAC running again in no time. Very professional and friendly. Awesome Job! Give that man mo' money!!!!!!
Frank F. profile photo
Frank F.
Just got a new HVAC unit installed, explained and all with courtesy and good humor! Thanks Eddie Hawkins and George Williams!
Jess B. profile photo
Jess B.
everyone was great from the service call with Will to the installation with Art and Chino to the final inspection. The installation went smooth and the guys did an awesome job
Paula B. profile photo
Paula B.
My AC unit went and my home warenty didn't want to pay for it. So I called HEP their team came out and set me up with a new one. This was on Friday 7/ 21/17. On Saturday the 22nd Dart Cremeans and Will Cremeans came out and put my new unit it. These 2 are top notch. On one of the hottest days of the year, these guys busted there butts to help me out. This company will be the only one I call when I need any type of service.
Richard S. profile photo
Richard S.
Highly recommended Chase Foust from HEP. He is friendly and helpful. Helped us with our heat pump and getting a new system. He was a life saver late at night when we could find no one else to help us.
Brenda W. profile photo
Brenda W.
Eddie Hawkins and Gene Cross did an amazing job installing our new ac unit. They were professional and friendly. I would definitely recommend Hep to everyone.
Aricia W. profile photo
Aricia W.
Art and Chino installed our new HVAC System today and were very polite and helpful. We were very happy with their service.
Tobe R. profile photo
Tobe R.
Rick showed up within a couple hours to go over options for a new unit to heat out home. The unit was installed the next day. Everyone was friendly and knowledgeable. I would highly recommend HEP.
Larry N. profile photo
Larry N.
Chase was very professional made me feel comfortable that I had made the right decision to choose Hep, then Gary was my 22nd contact, he too was knowledgable and very kind he and Chase had someone bring me w heaters because my house was so cold and I wouldn't have to leave my home before they started work the next morning. Thats when my next two contacts Ed and james arrived, they to were very profesdional and helpful, explained things to me where I could understand them, covered their feet before entering my home, also knocked before entering, cleaned up after themselves. It has been an overall very good experience dealing with hep, especially having to deal with such an expensive item day after Christmas. These 4 men represented Hep in a professional, knowledgeable hard working way. I highly recommend them and this company.
Vicki R. profile photo
Vicki R.

The Importance of Professional HVAC Unit Replacement in Tennessee

The average HVAC system in Tennessee works harder than many homeowners realize. From humid summer afternoons that lock in moisture to crisp winter nights that send temperatures plunging, equipment must quickly transition between cooling and heating modes—often within the same week. When an aging furnace or air conditioner can no longer keep pace, comfort, efficiency, and safety decline together. That is why HVAC unit replacement is more than a swap of metal boxes; it is a strategic investment that protects indoor comfort, property value, and long-term energy use.

HEP specializes in turnkey HVAC unit replacement services designed specifically for Tennessee’s climate and housing stock. By combining NATE-certified technicians, comprehensive load calculations, and rigorous post-installation testing, the company delivers systems that maintain steady temperatures and ideal humidity levels while trimming monthly utility bills. Homeowners gain quieter operation, modern filtration capabilities, and peace of mind knowing every component meets or exceeds current building codes.

Why Tennessee Homes Demand Reliable Heating and Cooling

Unique Climate Challenges Across the State

Tennessee’s geography ranges from the eastern Appalachians to the western lowlands of the Mississippi River Valley, producing dramatic microclimates. East Tennessee frequently experiences quick drops in temperature due to elevation changes, while Middle and West Tennessee endure prolonged heatwaves and higher dew points. These conditions place year-round stress on HVAC equipment:

  • High summer humidity taxes air conditioners by forcing longer runtimes for latent heat removal.
  • Sudden spring and fall cold snaps demand furnace readiness even when daytime highs feel mild.
  • Allergens such as ragweed and mold spores persist nearly all year, raising the stakes for effective filtration and ventilation.

An HVAC system designed without these variables in mind often short-cycles, struggles to dehumidify properly, and leaves certain rooms uncomfortable. Replacing an outdated unit with a properly sized, climate-matched system from HEP addresses localized weather extremes and keeps indoor conditions stable.

Energy Consumption in Variable Seasons

Fluctuating outdoor temperatures translate into spikes and dips in energy use. Tennessee’s utilities report that heating and cooling account for well over half of annual residential electricity consumption. Replacing an aging 10-SEER air conditioner with a 16-SEER or higher unit can cut cooling costs up to 40 percent, while a high-AFUE furnace significantly reduces winter fuel usage. These savings accumulate year after year, offsetting the initial replacement investment and contributing to statewide energy-conservation goals.

Signs Your HVAC Unit May Need Replacement

No piece of mechanical equipment lasts forever. Recognizing red flags early prevents emergency breakdowns and expensive damage to other home systems. HEP technicians recommend watching for the following indicators:

  • Frequent repairs within a two-year span
  • Rising energy bills despite similar thermostat settings
  • Uneven temperature zones, hot and cold spots, or weak airflow
  • Excessive noise such as rattling, squealing, or banging during operation
  • Visible rust on the furnace cabinet or condenser coils
  • Persistent humidity issues, musty smells, or worsening allergy symptoms
  • System age exceeding 10–15 years for air conditioners or 15–20 years for furnaces

While some issues stem from ductwork or thermostat problems, multiple symptoms together often point to diminishing equipment life. A professional evaluation from HEP determines whether targeted repairs suffice or whether a full replacement will offer superior long-term performance.

Benefits of Upgrading with HEP

Homeowners selecting HEP for HVAC unit replacement gain advantages that extend beyond comfortable living spaces.

  • Personalized system design based on Manual J load calculations and duct analysis
  • Access to ENERGY STAR®-certified equipment that exceeds minimum federal efficiency standards
  • Detailed craftsmanship that preserves property aesthetics, from low-profile line sets to attic floor protection mats
  • Factory-authorized installation procedures for precise refrigerant charging and airflow balancing
  • Post-installation commissioning including static pressure testing, combustion analysis, and smart thermostat programming
  • Comprehensive parts and labor warranties backed by a stable Tennessee service provider

Collectively, these benefits translate into fewer service interruptions, quieter operation, and measurable energy reductions.

The HEP HVAC Replacement Process

1. Comprehensive Home Evaluation

A qualified comfort consultant conducts a room-by-room inspection, assessing insulation levels, window orientations, existing ductwork, and infiltration points. Infrared scanning and blower-door tests may be employed to quantify heat gain and loss. This data guides accurate sizing, a critical factor in Tennessee where undersized units struggle on humid days and oversized units short-cycle before extracting enough moisture.

2. System Selection and Custom Design

Based on the load calculation, HEP recommends matched components—outdoor condenser, indoor coil or air handler, furnace or heat pump—that meet both homeowner preferences and regulatory requirements. Options might include variable-speed blowers for quieter low-load operation, dual-fuel setups that leverage efficient heat-pump heating until temperatures dip below a set balance point, or advanced filtration modules for allergy relief.

3. Professional Installation

Installation crews remove and responsibly recycle old equipment before placing new units on vibration-isolating pads or securely mounting furnaces in attics or crawl spaces. Proper refrigerant line sizing, brazed connections with nitrogen purge, calibrated torque on electrical lugs, and sealed plenums ensure long-term reliability and code compliance. HEP follows current ICC and ASHRAE guidelines to guarantee safe combustion venting and condensate disposal.

4. Commissioning and Performance Verification

A new HVAC system reaches full potential only when airflow, refrigerant charge, and combustion parameters sit within precise tolerances. HEP technicians measure static pressure across the duct system, verify temperature splits, and record superheat or subcooling. Results are documented and left with homeowners alongside digital operation manuals and maintenance schedules.

5. Final Walk-Through and Education

Homeowners receive a tutorial on thermostat programming, air-filter replacement intervals, and how seasonal maintenance protects warranties. This hands-on orientation demystifies settings, promotes energy-saving habits, and reinforces HEP’s commitment to long-term system performance.

Energy Efficiency and Environmental Impact

Lower Utility Consumption

Energy-efficient HVAC replacement offers immediate and ongoing savings. In cooling mode, higher Seasonal Energy Efficiency Ratio (SEER) ratings translate into fewer kilowatt-hours per BTU removed. Modern heat pumps often exceed 20 SEER, while furnaces showcase Annual Fuel Utilization Efficiency (AFUE) ratings above 95 percent. Over a decade, reduced utility expenses recapture much of the system cost.

Reduced Carbon Footprint

Cutting electricity demand lowers greenhouse-gas emissions associated with regional power generation. High-efficiency gas furnaces combust fuel more completely, minimizing CO₂, NOx, and particulate production. Pairing HVAC upgrades with smart-home controls such as occupancy-sensing thermostats compounds ecological benefits by automatically scaling output when rooms are unoccupied.

Environmentally Responsible Refrigerants

Legacy air-conditioner refrigerants such as R-22 are being phased out due to ozone depletion. HEP installs systems utilizing R-410A and emerging low-GWP (Global Warming Potential) blends that meet future regulatory requirements. Proper recovery and recycling of legacy refrigerants during replacement prevents atmospheric release and aligns with environmental stewardship.

Advanced Technologies Available Through HEP

Variable-Speed Compressors

Traditional single-stage compressors operate at full capacity or shut off entirely, creating temperature swings and higher energy spikes. Variable-speed technology modulates output to match precise cooling or heating demand. Homes experience steadier temperatures, improved humidity control, and lower sound levels inside and outside.

Modulating Gas Valves

Gas furnaces equipped with modulating valves adjust flame intensity across a broad range. This fine-tuned combustion maintains consistent supply-air temperatures, eliminating frequent starts and stops. Homeowners notice quieter operation and fewer drafts caused by rapid duct temperature changes.

Smart Thermostat Integration

Wi-Fi-enabled thermostats integrate seamlessly with new HVAC systems, allowing remote monitoring, automated scheduling, and energy-use analytics. Some models employ geofencing to reduce output when occupants leave and restore comfort before they return. HEP ensures compatible control wiring and provides initial programming guidance.

Enhanced Filtration and Air Purification

Optional high-MERV filters, electronic air cleaners, and UV-C lamps capture and neutralize pollen, bacteria, and volatile organic compounds (VOCs). Tennessee’s persistent allergen load makes these upgrades especially valuable for households with respiratory concerns. When paired with properly balanced airflow from a new system, indoor air becomes noticeably fresher and cleaner.

Building Code Compliance and Safety

HVAC replacements must meet the International Residential Code (IRC) and local Tennessee amendments. HEP follows all mandated protocols, including:

  • Correct flue-pipe sizing and slope for gas appliances
  • Mandatory overflow safety switches on secondary condensate drain pans
  • Proper clearances to combustibles and attic walkway installation when required
  • Electrical disconnect placement within line-of-sight of service panels
  • Secure refrigerant line insulation to prevent energy loss and condensation

Permit documentation and scheduled inspections confirm compliance. Adhering to these standards not only ensures occupant safety but also protects home insurance coverage and future real-estate transactions.

Indoor Air Quality Enhancements After Replacement

Balanced Ventilation

Older HVAC systems often relied on incidental leakage for fresh-air exchange, leading to inconsistent indoor humidity and pollutant buildup. New equipment can incorporate dedicated ventilation options such as energy-recovery ventilators (ERVs), which introduce conditioned outdoor air while conserving heating and cooling energy.

Humidity Control

Properly sized air conditioners and heat pumps extract moisture more effectively, preventing mold growth and protecting wood flooring and furniture. In winter, optional whole-house humidifiers maintain optimal relative humidity, reducing static shocks and respiratory discomfort.

Filtration Upgrades

A newly replaced system eliminates bypass gaps and provides sealed filter cabinets. Homeowners may choose media filters rated MERV 11–16 for superior particulate capture without compromising airflow, an option often impossible with undersized or obsolete equipment.

Maintenance After Replacement

Protecting the Warranty

Manufacturers require periodic service to uphold parts warranties. HEP offers annual maintenance agreements that include:

  • Inspection and cleaning of evaporator and condenser coils
  • Lubrication of moving parts, if applicable
  • Verification of refrigerant charge and system pressures
  • Combustion-efficiency testing for furnaces
  • Thermostat calibration and software updates
  • Replacement of disposable filters

Sticking to a scheduled maintenance plan sustains peak efficiency and uncovers minor issues before they become major repairs.

Extending System Lifespan

Regular attention keeps motors, heat exchangers, and compressors operating under ideal conditions. Dust buildup, refrigerant imbalances, and clogged condensate lines strain components and accelerate wear. Proactive tune-ups preserve airflow, uphold energy ratings, and delay the next replacement cycle.

Choosing the Right HVAC Size and Type

Manual J Load Calculations

Proper sizing hinges on detailed engineering analysis rather than square-footage estimates alone. Manual J computations factor in insulation R-values, window SHGC ratings, orientation, infiltration rates, and occupant loads. HEP completes a fresh calculation for every replacement to eliminate legacy sizing errors.

Split System vs. Packaged Unit

Tennessee homes often feature split systems with separate indoor furnaces and outdoor condensers. However, certain properties—especially those with limited indoor mechanical rooms or slab-on-grade construction—may benefit from packaged rooftop or ground-mount units. HEP evaluates site constraints and homeowner preferences before making a recommendation.

Heat Pump Considerations

With moderate winter temperatures across much of Tennessee, modern heat pumps paired with auxiliary electric or gas backup heat can offer substantial efficiency gains. Dual-fuel configurations switch to fossil fuel only during extreme cold, maximizing heat-pump operation and lowering annual operating costs.

Home Performance Upgrades That Complement HVAC Replacement

  • Adding blown-in attic insulation to achieve recommended R-38 to R-60 levels
  • Sealing and insulating ductwork to reduce leakage and improve static pressure
  • Installing radiant barriers in high-sun-gain attics
  • Replacing leaky single-pane windows with low-E double-pane units
  • Weather-stripping doors and sealing plumbing penetrations to cut infiltration

Addressing these envelope issues during HVAC replacement allows for smaller, more efficient equipment and greater comfort.

Financing, Rebates, and Incentive Opportunities

Utility companies and state energy offices periodically offer rebates for high-efficiency HVAC installations that meet specified SEER, EER, or AFUE thresholds. Federal tax credits may also apply to certain systems with qualifying ratings. HEP stays informed on current programs and guides homeowners through paperwork, ensuring maximum incentive capture and smoother project budgeting.

The Long-Term Value of Expert HVAC Replacement

Replacing an HVAC unit represents a significant home upgrade, but when executed with precision and foresight, it delivers returns beyond comfort alone. Benefits accumulate in multiple dimensions:

  • Markedly lower monthly energy bills
  • Healthier indoor air through superior filtration and balanced humidity
  • Reliable operation that prevents unexpected breakdowns
  • Increased resale value due to documented efficiency improvements and transferable warranties
  • Environmental responsibility through reduced carbon emissions and ozone-safe refrigerants

HEP’s comprehensive approach—from meticulous load calculations to post-installation commissioning—ensures every Tennessee homeowner enjoys these tangible advantages. By integrating advanced technology with proven craftsmanship, HEP turns what might have been a reactive equipment swap into a forward-thinking investment in long-term home performance.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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