HVAC Unit Replacement

HEPHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Madisonville

When it's time for a dependable HVAC unit replacement in Madisonville, HEP's Heating and Air Conditioning is your trusted partner. Our experienced team understands the importance of a comfortable home, especially during unpredictable weather. We focus on delivering personalized solutions tailored to your specific heating and cooling needs, ensuring efficient performance, lower energy bills, and a healthy living environment.

Our experts work with precision and care, guiding you through every step of the replacement process—from selecting the right unit to expert installation and seamless follow-up service. With HEP's commitment to quality, you'll enjoy the peace of mind that comes with a system designed for optimal efficiency and lasting reliability. Let us help you bring comfort and energy savings to your home today.

What our customers say

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!
M C. profile photo
M C.
Ronny was great! He walked me through everything and explained the issues and possible fixes. Ultimately I required a new package unit and HEP worked a good deal for me and was even able to install the next day.
Tom W. profile photo
Tom W.
Jacob Newman came out preformed a annual turn up on my hvac system was prompt and very professional
Jacob E. profile photo
Jacob E.
I had meet with ronnie he gave me such a good deal on my unit the other companys was so high
Bidcar D. profile photo
Bidcar D.
Jacob Newman was fantastic! He was able to quickly fix our AC unit. Steller, friendly service! We have cold air blowing, thanks to him!
Jessica A. profile photo
Jessica A.
Ronnie came out today and looked at my unit my unit was pretty banged up he gave me a very good quote and they are gonna install it tomorrow
Natiya C. profile photo
Natiya C.
My technician, John, was great. Checked my HVAC unit, that was frozen. After it was thawed out and restarted, the system was functioning properly. So he narrowed down what the issue may be. So if the problems come back, the repairs should be quick!
Christian L. profile photo
Christian L.
Jonathan Carden was awesome friendly and professional. Got my heating and air working again .
Falisha G. profile photo
Falisha G.
Brett Nicely was my technician and he was absolutely wonderful. He listened completely to my issue and showed me what could be done. He explained what my options were in detail so i could make the choice that suits me best. The price quote was very reasonable. The job was completed in a very timely manner and he walked through the process and made sure I didn't have any lingering questions. I am extremely satisfied with this service. Thank you Brett and HEP for another completed project.
Gail F. profile photo
Gail F.
Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time
Juan A. profile photo
Juan A.

Trusted Madisonville HVAC Unit Replacement by HEP

When residents of Madisonville require a dependable heating and air conditioning upgrade, they consistently turn to HEP for HVAC unit replacement that merges technical precision with energy-smart performance. Replacing an aging unit is more than an equipment swap; it is a strategic investment in year-round comfort, lower utility costs, and indoor environmental health. HEP’s experienced team focuses on every detail—from sizing to airflow balancing—so homeowners receive a system designed to handle the region’s climate fluctuations while delivering consistent temperatures and cleaner air.

The Importance of a Modern HVAC System in Madisonville’s Climate

Madisonville experiences hot, humid summers alongside chilly winter nights. That temperature swing stresses outdated HVAC equipment, forcing it to run longer cycles and devour more energy. A modern system paired with advanced controls allows HEP technicians to fine-tune heating and cooling output, ensuring:

  • Rapid pull-down of indoor humidity on muggy summer afternoons
  • Steady, draft-free warmth when winter lows dip toward freezing
  • Balanced airflow that reaches every corner of the home without noisy blasts of air

Because local weather patterns can shift quickly in Monroe County, HEP emphasizes variable-speed technology. A compressor or blower motor able to ramp up or down as conditions change maintains comfort while saving considerable electricity versus single-speed counterparts.

Unique Challenges Local Homes Face

Madisonville’s housing stock spans historic craftsman residences, mid-century ranches, and newly built subdivisions, each presenting distinctive HVAC demands. Older homes often suffer from leaky ductwork, inadequate insulation, or limited return air pathways. Newer builds may require refined zoning to accommodate open-concept layouts. HEP conducts a thorough audit of building envelope integrity and duct conditions before recommending replacement equipment so the chosen system fits the unique thermal profile of each property.

Signs That Indicate It’s Time to Replace Your HVAC Unit

Even well-maintained systems eventually reach a point where repair costs and energy bills outweigh the advantages of keeping them in service. Common red flags include:

  • Persistent hot or cold spots throughout the home
  • Rising monthly energy usage without a clear increase in occupancy or weather severity
  • Unusual noises—rattling, hissing, or banging—during operation
  • Excessive dust buildup or unexplained indoor allergies
  • Refrigerant leaks that require frequent recharging
  • Age exceeding 12–15 years, especially for units with a Seasonal Energy Efficiency Ratio (SEER) lower than current standards

HEP technicians assess each symptom against long-term cost projections. When replacement proves more economical than repair, they outline a step-by-step plan tailored to each homeowner’s budget, efficiency goals, and comfort requirements.

How HEP Approaches HVAC Unit Replacement

Comprehensive Assessment and Load Calculation

The first stage revolves around data. HEP performs a Manual J load calculation to determine the exact heating and cooling capacity the residence demands. This scientific approach accounts for:

  • Square footage and ceiling height
  • Window orientation and insulation levels
  • Infiltration rates and duct leakage
  • Number of occupants and typical usage patterns

A right-sized system avoids energy waste while preventing short-cycling that can lead to humidity issues and premature wear.

Selection of the Ideal Replacement Unit

With precise capacity requirements in hand, HEP discusses feature sets such as:

  • SEER2 and Heating Seasonal Performance Factor (HSPF2) ratings
  • Variable-speed versus two-stage compressors
  • Compatibility with smart home platforms
  • Sound rating for both indoor and outdoor units

By matching features to goals—whether ultra-low operating costs or whisper-quiet performance—homeowners receive a system engineered for their lifestyle.

Professional Removal of the Existing System

Safe, code-compliant removal protects property and the environment. HEP technicians:

  • Recover refrigerant using EPA-approved equipment
  • Disconnect electrical and gas lines following local regulations
  • Safeguard flooring and surrounding finishes during extraction
  • Dispose of old components through certified recycling channels

This meticulous process minimizes disruption and environmental impact.

Precision Installation and System Commissioning

Proper installation is the single most important factor affecting HVAC longevity and efficiency. HEP adheres to manufacturer specifications and industry best practices by:

  • Setting outdoor condensers on level, vibration-dampening pads
  • Installing line sets with correct slope, insulation, and UV protection
  • Verifying airflow via static pressure measurements
  • Calibrating gas pressure or refrigerant charge to optimal levels

Once physical installation is complete, technicians conduct full commissioning—a performance verification sequence that ensures the system delivers design capacity under real-world conditions.

Post-Installation Performance Verification

HEP’s service does not end once the thermostat activates. Technicians review:

  • Supply and return temperature differentials
  • Humidistat and dehumidification functionality
  • Thermostat programming for efficient setback schedules
  • Noise levels at various fan speeds

Homeowners receive a performance report summarizing system metrics and recommended maintenance intervals to retain warranty validity.

Ongoing Maintenance Support

While replacement offers immediate comfort gains, long-term performance hinges on routine upkeep. HEP offers maintenance packages including:

  • Bi-annual inspections and filter replacements
  • Coil cleaning to retain heat exchange efficiency
  • Drain line flushing to avert condensate backup
  • Priority scheduling for any future service needs

Energy Efficiency Benefits Delivered by an HEP Replacement

SEER2 Ratings and Energy Savings

The updated SEER2 rating methodology provides a realistic measure of energy consumption under modern testing conditions. Units above 16 SEER2 typically cut cooling costs by 30% or more compared to 10–12 SEER legacy systems. Over a decade, those savings often offset a significant portion of the installation expense.

Variable-Speed Compressor Technology

Unlike conventional single-speed compressors that cycle on at full capacity each time temperatures drift, variable-speed models modulate their output in small increments. Advantages include:

  • Superior humidity control
  • Lower startup amperage, reducing electrical strain
  • Quieter operation with fewer on/off cycles

HEP recommends variable-speed solutions for Madisonville’s humid summers, ensuring indoor conditions remain comfortable even during extended heatwaves.

Smart Thermostat Integration

Pairing a replacement unit with a Wi-Fi-enabled thermostat gives homeowners granular control:

  • Remote temperature adjustments via mobile apps
  • Learning algorithms that adapt to occupancy patterns
  • Energy usage reports to pinpoint savings opportunities

HEP configures thermostats to communicate seamlessly with new equipment, optimizing staging, fan speeds, and dehumidification settings.

Improved Airflow and Zoning Options

Multi-position air handlers and zone damper systems fine-tune comfort room by room. Zoned setups allow:

  • Independent temperature targets for bedrooms, living spaces, and basements
  • Reduced energy use in seldom-occupied areas
  • Greater occupant satisfaction in households with differing comfort preferences

HEP evaluates duct layout and offers zoning recommendations during the replacement planning stage.

Reduced Carbon Footprint

Higher efficiency equals lower greenhouse gas emissions. Additionally, new refrigerants such as R-454B carry a reduced Global Warming Potential (GWP) compared to legacy R-410A and R-22. Through conscientious refrigerant selection and leak-proof installation, HEP helps Madisonville households lessen their environmental impact.

Indoor Air Quality Improvements Achieved with a New Unit

Advanced Filtration Options

A replacement system can incorporate media filters, electronic air cleaners, or even HEPA-grade cartridges to capture:

  • Pollen and mold spores
  • Pet dander and dust mites
  • Fine particulate matter (PM2.5)

HEP sizes filtration components so they do not impede airflow, preserving efficiency while elevating air purity.

Humidity Management

Dehumidification occurs naturally when an air conditioner operates, yet modern systems feature enhanced moisture removal through:

  • Thermostatic expansion valves for precise refrigerant flow
  • Longer, lower-speed cooling cycles that boost latent heat extraction
  • Optional whole-home dehumidifiers integrated into the return plenum

Maintaining indoor relative humidity between 40% and 50% discourages mold growth, protects wood furnishings, and enhances comfort.

Ventilation Upgrades

Tightly sealed homes can trap contaminants. Energy recovery ventilators (ERVs) exchange stale indoor air with fresh outdoor air while reclaiming thermal energy. HEP incorporates ERVs or dedicated outside-air intakes when replacing HVAC units in homes with minimal natural infiltration.

Allergen and Contaminant Reduction

By controlling temperature, humidity, and filtration, a new HVAC system creates an inhospitable environment for dust mites, bacteria, and airborne viruses. Homeowners frequently report reduced allergy symptoms and fewer respiratory irritants once a properly designed system replaces an aging unit.

Protecting Your Investment: Warranty and Compliance Considerations

Manufacturer Warranties

Modern HVAC units typically include 10-year limited parts coverage, provided installation adheres to manufacturer guidelines. HEP registers equipment promptly and supplies documentation so homeowners retain full warranty protection.

HEP Workmanship Guarantee

Quality of the installation directly impacts long-term system health. HEP stands behind its labor with a workmanship guarantee covering craftsmanship defects. This assurance underscores the company’s commitment to rigorous standards.

Code Compliance in Madisonville

Local codes dictate parameters for flue venting, electrical circuit sizing, disconnect placement, and condensate management. HEP remains up to date on municipal amendments, ensuring each replacement passes inspection without delays.

HEP’s Commitment to Safety and Professionalism

NATE-Certified Technicians

North American Technician Excellence (NATE) certification validates a technician’s mastery of HVAC fundamentals and emerging technologies. HEP’s staff maintains active credentials, fostering confidence that every replacement aligns with best practices.

Strict Adherence to EPA Refrigerant Handling Standards

Improper refrigerant management releases potent greenhouse gases into the atmosphere. HEP technicians hold Section 608 certification, guaranteeing compliance with recovery, recycling, and recordkeeping requirements.

Jobsite Cleanliness and Respect for Your Home

Protective shoe covers, drop cloths, and careful debris removal safeguard flooring and furnishings. At project completion, technicians perform a walkthrough to ensure the workspace is as tidy as when they arrived.

Tailoring Replacement Solutions for Different Property Types in Madisonville

Single-Family Residences

Detached homes benefit from traditional split systems or packaged units with sufficient tonnage to handle multi-level layouts. HEP often integrates zoning dampers and sealed ducts for optimal airflow.

Historic Homes

Older structures may lack wall cavities for duct routing, making ductless mini-split systems an attractive option. These systems offer high efficiency without compromising architectural integrity, and HEP’s technicians minimize visual impact during installation.

Manufactured Housing

Factory-built homes frequently feature tight crawlspaces and smaller duct trunks. HEP selects low-profile air handlers and evaluates ground stability for condenser placement, ensuring dependable performance despite space constraints.

Light Commercial Spaces

Small offices and retail shops require consistent comfort for both staff and patrons. HEP specifies commercial-grade rooftop units or split systems with enhanced ventilation capacity, balancing occupant comfort with operational cost efficiency.

Sustainable Disposal and Recycling Practices

Responsible Refrigerant Recovery

Every outgoing system undergoes refrigerant evacuation using recovery machines that prevent atmospheric release. Recovered refrigerant is either reclaimed to industry purity standards or dispatched to certified destruction facilities.

Metal and Component Recycling

HVAC units contain valuable metals—copper, aluminum, and steel—that can be repurposed. HEP partners with regional recycling centers to divert these materials from landfills, lowering environmental impact.

Eco-Friendly Packaging Disposal

New equipment arrives secured in wood, cardboard, and plastic packaging. HEP separates each material stream for appropriate recycling or composting, aligning the entire replacement process with sustainability principles.

Frequently Overlooked Elements of an HVAC Replacement

Ductwork Evaluation and Sealing

Installing a high-efficiency unit without addressing duct leakage can squander efficiency gains. HEP performs duct blaster testing, identifies leaks, and seals joints with mastic or aerosolized sealant to deliver conditioned air where it belongs.

Electrical System Upgrades

Modern HVAC systems may demand different amperage or require dedicated surge protection. HEP coordinates with licensed electricians to upgrade breakers, wiring, or grounding as needed, mitigating risk of tripped circuits or equipment damage.

Condensate Management

Improper drainage can cause water damage or biological growth. Condensate pumps, float switches, and sloped drain lines are inspected and upgraded to prevent overflow scenarios.

Orientation and Homeowner Education

A new thermostat loaded with advanced features is only effective when occupants understand its functions. HEP technicians provide a thorough orientation, showing homeowners how to adjust schedules, set humidity targets, and interpret energy reports.

Seasonal Timing Strategies for HVAC Replacement in Madisonville

Benefits of Off-Peak Scheduling

Replacing an HVAC system during spring or early fall avoids the peak service periods of extreme heat or cold. Off-season scheduling can mean quicker turnaround times, minimal disruption, and greater technician availability for detailed commissioning.

Mitigating Allergy Season Complications

Strategic timing limits pollen intrusion when ductwork is open and ensures filtration is fully operational before peak allergen loads hit. HEP factors local pollen counts into project timelines when possible.

Weather Considerations

Outdoor temperatures influence refrigerant charging accuracy. HEP monitors forecasts and utilizes calibrated charging techniques to guarantee proper system performance even when installing during shoulder seasons, maintaining equipment warranties and comfort integrity.

Areas We Serve

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