HVAC Unit Replacement

HEPHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | New Tazewell

When your heating and cooling system is showing signs of wear, HEP in New Tazewell is here to bring you reliable HVAC unit replacement services that combine energy efficiency with top-of-the-line performance. Our experienced technicians evaluate your current system and install the latest technology to ensure your home remains comfortable throughout every season—all while lowering energy bills and reducing your carbon footprint. By focusing on precision installation and rigorous quality standards, we promise a seamless upgrade that enhances your living space right when you need it the most.

At HEP, we understand that a functional HVAC system is the heartbeat of your home’s comfort and safety. That’s why every replacement service is backed by expert advice, tailored solutions, and a commitment to exceptional customer care. From the first consultation through the final installation, we work closely with you to ensure that your new unit not only meets but exceeds your expectations in efficiency and reliability.

What our customers say

This is my first home and there was an issue with our HVAC system Glenn was excellent came right out and found our issue after some tinkering. Hands down recommend their business to anyone needing HVAC work!
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Devan C.
Richard W. came out to fix our emergency heat as we head into winter - he was friendly, offered some great opinions and options based on the age of the unit, and got things working in a flash.
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Max M.
Second use of HEP and Richard checked my HVAC. Very thorough and helped us make an informed decision. No pressure to purchase anything. Rueben was honest and informative.
Chris H. profile photo
Chris H.
The technicians did a great job installing my new AC unit. They were very courteous and professional and supplied excellent customer service. I highly recommend.
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Pete T.
Ruben dud an awesome job and will highly recommend. He fixed problems I've been having for years. Thank you HEP.
Rick C. profile photo
Rick C.
Kyle, came out and found the problem easily and quickly had it fixed. My heat works well again! Kyle was very professional and friendly! So is Jackie, Emily and Madeleine in the office! I'm sure I left someone out but, they were great to work with and put up with me calling all the time! Thank you!
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Kat B.
Travis and Chino arrived promptly and made quick work of replacing our HVAC system. Travis and Chino were helpful in answering our questions and keeping the work area tidy. They made sure that everything was working and functioning properly before they left and took care of all the clean up. After having worried over this project for over a year, I have been thrilled with our decision to use HEP and all the people that we have worked with us that made this process smooth and painless. We will definitely be calling on HEP for all our home projects in the future.
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Taylor O.
Thank you for being so professional, kind and courteous. This is the type of HEP service I expected. Unlike the previous tech Thanks!
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Vicki L.
My wife and I had problems with our outdated HVAC system. We did some calling around and settled on HEP. Mr. Lee Swann came out the same day to have a look, as it turned out we were on our last leg with the HVAC system we had. He talked us through our options, Mr. Lee was very professional, and very knowledgeable in what we needed and why it was in our best interest. The next day Mr. Ronnie Trout and Mr. Jeremey Hidden were on station. As individuals and as a team they were outstanding, recommendations were made based on years of experience. Attention to detail at every step was outstanding. This was exactly what my wife and I expected as two retired US Army noncommissioned officers. They did not disappoint in any way. We would highly recommend for any future projects. Thanks for al the professionalism.
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Kurt L.
Greg came out to check out our unit. He was very kind and explained everything to me in terms I could understand. His hospitality was top notch and I would gladly recommend him and HEP to anyone.
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Gina R.

Understanding the Importance of HVAC Unit Replacement in New Tazewell

New Tazewell’s rolling hills and seasonal extremes demand dependable heating and cooling. Summer days can push the mercury past comfort zones, while winter evenings often bring brisk temperatures that dip below freezing. In such an environment, a high-performing, properly sized HVAC system is more than a luxury—it is essential for comfort, health, and energy efficiency. When an older unit begins to falter, replacement becomes the surest way to restore reliability and control operating costs. HEP specializes in delivering seamless HVAC unit replacement services across New Tazewell, providing residents with systems engineered to handle local climate conditions while maximizing household energy savings.

The Unique Climate Challenges of New Tazewell

  • High humidity in late spring and early summer places added strain on air conditioners.
  • Sudden temperature swings in fall and early winter can shorten equipment lifespans if the system constantly cycles on and off.
  • Pollen and airborne dust from surrounding farmland increase filtration requirements for optimal indoor air quality.
  • Intense storms and occasional power fluctuations necessitate robust electrical safeguards to protect sensitive HVAC components.

Energy Efficiency and Sustainability Benefits

Replacing an outdated system offers tangible gains in both cost savings and environmental stewardship. New high-efficiency heat pumps and air conditioners use advanced compressors and eco-friendly refrigerants, consuming far less electricity to deliver the same—or better—comfort levels. Reduced energy consumption directly translates to a lighter carbon footprint, supporting regional sustainability initiatives. For homeowners, the payoff arrives monthly through lower utility bills, making HVAC replacement a smart long-term investment for both wallet and planet.

Signs Your Heating and Cooling Equipment Needs Replacement

No HVAC unit lasts forever. Recognizing early indicators of systemic decline helps prevent inconvenient breakdowns and costly emergency repairs. HEP technicians recommend watching for these common warning signs:

Frequent Repairs

If service calls become a seasonal ritual—particularly for major components such as compressors, blower motors, or ignition controls—it often indicates deeper systemic wear. Replacing the entire unit can restore dependability and eliminate the revolving door of repair bills.

Rising Energy Bills

An unexplained uptick in heating or cooling costs may reveal declining efficiency in the existing unit. Mechanical fatigue, refrigerant leaks, and failing motors force aging systems to run longer cycles, burning more energy to achieve the same thermostat setting.

Uneven Temperatures and Comfort Issues

Rooms that feel stifling while others stay chilly typically point to failing blowers, compromised ductwork, or undersized equipment. Replacement allows HEP to right-size the system, balance airflow, and integrate zoning controls for consistent comfort.

Equipment Age

Most residential HVAC units operate optimally for 10–15 years. If your equipment falls within or beyond that range, replacement often delivers better value than continuing to invest in repairs, especially when parts become obsolete and harder to source.

Excessive Noise or Odors

Grinding, clanging, or musty smells signal mechanical deterioration or microbial growth. These issues can escalate quickly, compromising air quality and overall system integrity.

The HEP Approach to HVAC Unit Replacement

HEP follows a meticulous process that merges technical precision with homeowner convenience. Each step safeguards comfort, efficiency, and long-term system performance.

Comprehensive Home Evaluation

Before recommending any equipment, HEP performs a full Manual J load calculation, assessing:

  • Square footage and floor plan layout.
  • Insulation R-values in walls, attic, and crawlspaces.
  • Window orientation and shading.
  • Air leakage rates determined via blower door tests.
  • Occupant lifestyle factors such as preferred temperature, pets, and typical occupancy patterns.

This data-driven approach ensures that the replacement system is tailored to the exact thermal demands of the property.

Customized System Selection

Once the home’s heating and cooling loads are defined, HEP engineers propose equipment options that meet or exceed ENERGY STAR requirements. Recommendations consider:

  • Desired Seasonal Energy Efficiency Ratio (SEER2) or Heating Seasonal Performance Factor (HSPF2).
  • Fuel source availability and utility rate structures.
  • Space constraints for indoor and outdoor units.
  • Desired add-ons such as whole-home humidifiers, dehumidifiers, or advanced air cleaners.

Professional Installation Practices

Certified technicians remove the existing unit, responsibly capture and dispose of refrigerants, and upgrade any antiquated electrical connections. Critical installation practices include:

  • Precision refrigerant charging using digital scales and gauges.
  • Vacuum evacuation to 500 microns to eliminate moisture and air.
  • Properly pitched condensate lines to prevent leaks and microbial growth.
  • Secure mounting of outdoor condensers to reduce vibration and noise.
  • Nitrogen purging during brazing to preserve internal tubing cleanliness.

Post-Installation Testing and Commissioning

A newly installed system is only as good as its final calibration. HEP conducts:

  • Static pressure measurements to verify ductwork performance.
  • Temperature splits across coils to verify refrigerant charge accuracy.
  • Combustion analysis for gas furnaces to confirm safe and efficient operation.
  • Smart thermostat programming for optimal setback schedules and humidity control.
  • Homeowner walkthroughs explaining filter changes, control interfaces, and maintenance timelines.

Types of HVAC Systems HEP Installs in New Tazewell

Every property presents unique architectural and usage considerations. HEP offers a diverse lineup of systems to accommodate single-family homes, duplexes, and light commercial spaces.

Split System Air Conditioners and Furnaces

The classic pairing of an outdoor condensing unit and indoor evaporator coil delivers robust cooling in summer, matched with a high-efficiency gas furnace for winter warmth. When natural gas is readily available, this configuration remains a tried-and-true solution.

Heat Pumps for Year-Round Efficiency

Modern heat pumps transfer heat rather than generate it, making them exceptionally efficient for New Tazewell’s moderate winter climate. With variable-speed compressors and inverter technology, today’s models provide consistent indoor temperatures even when outdoor conditions fluctuate.

Ductless Mini-Split Solutions

Ideal for home additions, historic properties without existing ductwork, or rooms with persistent hot or cold spots, mini-split systems offer targeted comfort without major remodeling. Indoor air handlers can be wall-mounted, ceiling cassette, or concealed slim ducts, blending seamlessly with interior aesthetics.

Packaged Rooftop Units for Small Commercial Properties

Compact and self-contained, packaged systems house all components in a single rooftop cabinet. This arrangement frees up interior space and simplifies maintenance access for retail shops, offices, and other light commercial sites in New Tazewell.

Key Components Replaced During an HVAC Upgrade

An HVAC replacement goes beyond swapping a single box. HEP reviews the broader comfort ecosystem to ensure each crucial element performs in harmony.

Air Handler or Furnace Cabinet

New models incorporate ECM (electronically commutated motor) blowers that adjust speed automatically for quieter operation and sharper temperature control.

Condenser or Heat Pump Outdoor Section

Advanced micro-channel coils resist corrosion from airborne pollutants and deliver improved heat transfer efficiency.

Refrigerant Lines and Insulation

Properly sized copper lines prevent bottlenecks in refrigerant flow. Fresh insulation sleeves guard against energy loss and condensation drips.

Thermostat and Controls

Smart thermostats integrate Wi-Fi, learning algorithms, and geofencing, enabling homeowners to optimize comfort remotely and monitor energy usage in real time.

Ductwork Modifications and Upgrades

Leaky joints or undersized returns can cripple system performance. HEP seals, reinsulates, or redesigns duct runs as needed to meet the static pressure requirements of modern equipment.

Energy-Saving Technologies Available Through HEP

Technological advancements transform how HVAC systems adapt to New Tazewell’s dynamic climate.

Variable Speed Compressors and Fans

  • Continuously modulate output between roughly 30 % and 100 % capacity.
  • Reduce temperature swings, humidity spikes, and energy waste associated with full-blast cycling.
  • Lower sound levels, creating a quieter home environment.

Smart Thermostats and Home Automation Integration

  • Mobile app connectivity grants real-time control from anywhere.
  • Usage reports and energy dashboards guide conservation habits.
  • Compatibility with voice assistants simplifies daily adjustments.

Zoning Controls

  • Motorized dampers divide the duct network into independent zones.
  • Personalized temperature settings reduce energy consumption in unused areas.
  • Balances comfort for multistory homes where heat naturally rises.

High-MERV Filtration and Air Purification

  • Captures dust, pollen, and pet dander down to sub-micron sizes.
  • Optional UV-C lights neutralize bacteria and mold spores on coil surfaces.
  • Helps alleviate allergies and respiratory concerns for sensitive occupants.

Preparing Your Home for a Seamless Replacement

Strategic preparation accelerates the installation timeline and protects household belongings during the project.

Clearing the Work Area

  • Move furniture or storage boxes away from indoor air handler closets.
  • Trim vegetation around outdoor units to create three feet of clearance.
  • Secure pets in a separate room to maintain technician safety and reduce stress for animals.

Considering Electrical Upgrades

Modern HVAC equipment may require dedicated circuits or higher ampacity breakers. HEP coordinates with licensed electricians to:

  • Upgrade service panels when necessary.
  • Install surge protection devices to shield sensitive boards.
  • Verify grounding and bonding in compliance with local codes.

Evaluating Insulation Levels

A new high-efficiency system performs best when paired with adequate attic and wall insulation. HEP can perform thermal imaging to pinpoint insulation gaps and offer remedial solutions.

Planning for Duct Sealing

Sealing duct leaks with mastic or aeroseal technology can cut energy loss by up to 30 %, ensuring the new equipment delivers its full rated efficiency.

Health and Indoor Air Quality Benefits

Beyond temperature control, HVAC replacement profoundly impacts occupant wellness.

Reduction of Allergens

Enhanced filtration captures airborne particles before they circulate through living spaces, reducing allergy symptoms and dust accumulation on surfaces.

Balanced Humidity

Properly sized equipment removes moisture during cooling cycles and maintains optimal humidity in winter. Balanced humidity discourages mold growth and improves respiratory comfort.

Enhanced Ventilation

Optional energy recovery ventilators (ERVs) refresh indoor air without sacrificing efficiency, exchanging stale indoor air for filtered outdoor air while capturing otherwise wasted heating or cooling energy.

Local Codes and Permits in New Tazewell

HEP navigates municipal regulations on behalf of homeowners, ensuring project compliance and peace of mind.

Compliance Procedures

  • Submit equipment specifications and load calculations to the building department.
  • Obtain mechanical permits for installation, electrical upgrades, and refrigerant handling.
  • Adhere to state-mandated minimum efficiency ratings and installation standards.

Inspection Timelines

  • Coordinate with local inspectors for rough-in and final approvals.
  • Provide documentation of refrigerant recovery and disposal per EPA guidelines.
  • Address any field adjustments promptly to secure final sign-off.

Warranty and Protection Plans from HEP

Strong warranty coverage underscores the confidence HEP places in its products and craftsmanship.

Manufacturer Warranties

  • Limited parts warranties typically cover compressors, coils, and key components for up to 10 years.
  • Extended warranties on select models lengthen protection to 12 years or more.

Labor Warranties

  • HEP backs installation workmanship with labor coverage, safeguarded by rigorous training and quality control protocols.
  • Prompt response times ensure any issues are addressed swiftly.

Preventive Maintenance Agreements

  • Scheduled tune-ups optimize energy efficiency and identify emerging issues before they escalate.
  • Agreement holders often receive priority service scheduling during peak seasons.

Long-Term Maintenance After Your New Installation

An HVAC system represents a significant investment; proper care maximizes its lifespan and performance.

Seasonal Tune-Ups

  • Spring focus: cleaning condenser coils, checking refrigerant charge, and verifying airflow.
  • Fall focus: inspecting heat exchangers, testing safety controls, and calibrating burners or heat strips.

Filter Replacement Schedule

  • Standard 1-inch filters: replace every 30 to 60 days depending on household activity and pets.
  • High-capacity pleated filters: replace every 90 days or as recommended by HEP technicians.

Monitoring System Performance

  • Review monthly utility statements to spot consumption changes.
  • Listen for unusual noises and schedule inspections promptly if anomalies emerge.
  • Keep outdoor units free of leaves, twigs, and lawn clippings to sustain airflow.

Why New Tazewell Homeowners Trust HEP

Delivering reliable comfort solutions requires more than tools and parts—it demands expertise, transparency, and a commitment to community values.

Licensed and Certified Technicians

Every HEP installer and service technician meets strict state licensing requirements and holds national certifications, including:

  • North American Technician Excellence (NATE) accreditation.
  • EPA Section 608 refrigerant handling certification.
  • Ongoing factory training for emerging technologies and system updates.

Commitment to Customer Education

HEP views each installation as a partnership. Homeowners gain clear explanations of:

  • System operation and control settings.
  • Recommended maintenance schedules.
  • Energy-saving practices tailored to their home’s unique layout and occupancy patterns.

Community Involvement

HEP’s roots in the region foster a culture of giving back, whether through sponsorship of local youth sports teams, participation in community events, or collaboration with area nonprofit organizations focused on housing and energy assistance.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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