HVAC Unit Replacement

HEPHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Collegedale

HEP in Collegedale offers dependable HVAC unit replacement services designed to optimize both comfort and energy efficiency in your home. Their expert team works closely with clients to assess existing systems, recommend the best modern replacements, and ensure meticulous installation. With a strong focus on quality craftsmanship and customer satisfaction, HEP provides solutions that not only enhance indoor comfort but also reduce utility bills over time.

Choosing HEP means gaining peace of mind from a company that truly values its community. From prompt emergency support to thorough post-installation checks, each step is handled with precision and professionalism. Whether you're looking to upgrade an aging system or need a tailored solution for your home, HEP’s HVAC unit replacement service in Collegedale delivers performance and reliability you can count on.

What our customers say

Amazing service from HEP office and the service technician, Will. He came out on the coldest night of the year and repaired our heat pump, AND he did it with a smile. Great company, great employee!
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Sandra V.
Called HEP to do repairs on my Carrier heating system. Joseph Sneed came out and diagnosed the problem which required ordering some parts. Joseph came back to today and after installing the parts he gave the unit a full check to make sure everything was in good working order. Joseph is very professional, and knowledgeable and absolutely takes pride in his work. When needed I will be calling HEP and asking for Joseph to do the work. Gene B.
Gene B. profile photo
Gene B.
Joe and Dart came out to put a furnace in my home and they were EXTREMELY fast, AND EXTREMELY KIND!! I will always make sure HEP is first on our list!! Thanks again Joe and Dart!! Krystal Gourley and Mark Brown!!
Krystal G. profile photo
Krystal G.
We were pleased with everyone who took care of us. Efficient ,caring and polite people on the phone. Chase's service, Rick sales, and James and Tommy's installation were all first class. Our heat went out in the extreme cold. I called a HEP competitor first as many people told me they were cheaper. But the cheap service wouldn't come out and check for two days and installation would be five days after that. We had no heat! On the other hand, Chase from HEP came out and checked the day I called. Then Rick came over that same day to tell us our options. We took care of business and just over a day of finalizing had our heat. Tommy and James were great and the installation went quickly. Now someone will come out and check in two days that everything is working properly. It is. And twice yearly inspection is included in the price. We like the Carrier and you get what you pay for.
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Ml D.
Great job that Eddie Hawkins and Tim Sexton did on my new unit great team of guy's would have them do it again if I needed it. Good job guys
Carl L. profile photo
Carl L.
Eddie Hawkins, Chris K and Tim Sexton with Hep were so awesome! They were friendly, professional and efficient as they installed my new heating unit. When I purchased my unit I was welcomed to the Hep family and I can say so far this is a family who has taken great care of me!
Donna L. profile photo
Donna L.
Technicians Art and Chino were prompt, friendly and experienced. They had us up and running again in no time!
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Sherry M.
Heat went out on the 17th. Called HEP on the 18th, they said someone would be here between 1 and 6 and they would call about 30 minutes prior to arrival. Tech called, showed up, got right to work and I had heat that day. Chase is a very good HVAC tech, checked everything out and made sure we had heat in the house before he left. Would certainly use HEP again!
Noney Y. profile photo
Noney Y.
Chase was very professional and knowledgeable about his work. He was very informative on what needed to be fixed. I highly recommend him for your next HEP visit.
Amanda J. profile photo
Amanda J.
Eddie Hawkins and Tim Sexton were life savers! It is never a good time for your heat to go out, but they got our new unit installed promptly. Very professional.
Contact J. profile photo
Contact J.

Comprehensive HVAC Unit Replacement in Collegedale by HEP

When temperatures swing between humid summer highs and crisp winter lows, a dependable heating and air conditioning system is essential for comfort in Collegedale homes and businesses. HEP’s HVAC unit replacement service provides a seamless solution when aging equipment can no longer keep up with local climate demands. From detailed load calculations to meticulous post-installation testing, HEP ensures each new system delivers reliable performance, optimized energy efficiency, and year-round indoor comfort.

Why HVAC Unit Replacement Matters in Collegedale

Collegedale’s climate features muggy summers, frequent summer thunderstorms, and chilly winters punctuated by occasional frost. These conditions put considerable strain on heat pumps, air conditioners, and furnaces. Replacing outdated equipment with a properly sized, modern unit can result in:

  • Consistently comfortable indoor temperatures
  • Lower monthly utility bills
  • Reduced environmental impact through improved energy efficiency
  • Enhanced indoor air quality
  • Fewer emergency breakdowns

HEP’s dedicated replacement team focuses solely on system change-outs, ensuring homeowners and facility managers receive specialized expertise every step of the way.

Indicators It’s Time to Replace Your HVAC Unit

Age and Rising Operating Costs

Most air conditioning systems and heat pumps provide efficient service for 10–15 years, while gas furnaces typically last about 15–20 years. Once equipment reaches or exceeds this range, performance drops:

  • Higher kilowatt-hour usage for the same cooling output
  • Furnace cycling irregularities
  • Frequent thermostat adjustments just to maintain comfort

HEP’s technicians examine run time data and utility trends to pinpoint units approaching end of life.

Uneven Temperature Zones

If certain rooms feel stuffy during summer afternoons while others remain chilly, underlying issues may include failing compressors, restricted refrigerant flow, or compromised ductwork. Localized hot and cold spots often signal the need for a new, balanced system.

Repeated Repairs and Parts Availability

Escalating repair frequency becomes expensive and inconvenient. Additionally, discontinued parts for older models can extend downtime. HEP tracks repair histories to inform customers when replacement is the most cost-effective solution.

Excessive Noise and Poor Air Quality

Grinding bearings, squealing blower motors, and persistent rattling indicate interior components are worn beyond repair. Outdated units may also allow dust, pollen, or combustion byproducts to infiltrate living spaces. A replacement system restores quiet operation and integrates modern filtration options.

HEP’s Step-by-Step HVAC Unit Replacement Process

Initial Consultation and System Evaluation

HEP begins with a comprehensive in-home assessment that covers:

  • Current equipment age, model, and capacities
  • Duct integrity and insulation levels
  • Electrical service compatibility
  • Occupant comfort concerns
  • Local building codes and permit requirements

Manual J Load Calculation

Replacing “like for like” based solely on the nameplate tonnage often leads to oversized or undersized systems. HEP employs industry-standard Manual J calculations to determine precise heating and cooling loads. This method accounts for:

  • Square footage and ceiling heights
  • Window types and placement
  • Orientation to the sun
  • Thermal envelope characteristics
  • Occupancy patterns and internal heat gains

Selecting the Optimal Replacement Unit

After load analysis, HEP recommends equipment that aligns with each property’s unique needs. Key considerations include:

  • SEER2 (Seasonal Energy Efficiency Ratio 2) ratings for cooling
  • HSPF2 (Heating Seasonal Performance Factor 2) for heat pumps
  • AFUE (Annual Fuel Utilization Efficiency) for gas furnaces
  • Variable-speed versus single-stage compressor technology
  • Compatibility with zoning systems and smart thermostats

Arranging Permits and Scheduling Installation

HEP manages municipal permitting, coordinates with utility providers if meter upgrades are needed, and schedules installation at a convenient time. Clear communication ensures homeowners understand the timeline and any preparatory steps (e.g., clearing attic or crawl space access).

Professional Removal of the Old HVAC System

Safety and environmental responsibility guide the removal process:

  • Recovering refrigerants using EPA-approved equipment
  • Disconnecting electrical lines at service panels
  • Disassembling and extracting air handlers or furnaces without damaging surrounding structures
  • Proper disposal and recycling of metals, plastics, and refrigerants

Installation of New Equipment

HEP’s installation crew follows manufacturer specifications and local building codes to maximize longevity and performance:

  1. Placement of the condenser or heat pump on a reinforced pad for level support
  2. Installation of vibration-isolating mounting hardware
  3. Brazing new refrigerant lines using nitrogen purge to prevent internal scaling
  4. Implementing high-quality line-set insulation with UV-resistant coverings
  5. Sealing all supply and return plenum connections with mastic for airtight integrity
  6. Integrating condensate drain lines with float switches to prevent overflow damage

Ductwork Evaluation and Modifications

Proper airflow is essential for efficiency. HEP conducts static pressure testing to identify restrictions and offers:

  • Duct resizing or rerouting to balance supply and return pathways
  • Aeroseal or manual sealing of leaks
  • Addition of return grilles for multi-story homes
  • Upgrading insulation on attic or crawl-space ducts to R-8 or higher

Electrical and Thermostat Upgrades

Modern variable-speed systems may require:

  • Dedicated high-voltage circuits
  • Surge protection devices
  • Low-voltage wiring updates to support communicating thermostats

HEP’s licensed electricians handle all electrical tasks to ensure compliance with the National Electrical Code (NEC).

System Charging, Testing, and Commissioning

Once physical installation is complete, HEP technicians:

  • Evacuate and vacuum the refrigerant circuit to 500 microns or lower
  • Weigh in factory-specified refrigerant charges or use subcooling/ superheat methods for fine-tuning
  • Verify gas pressure and burner efficiency on furnaces
  • Calibrate thermostat settings and confirm communication with the air handler
  • Measure supply/return temperature differentials, static pressure, and amp draw

All findings are documented in a commissioning report that becomes part of the homeowner’s maintenance record.

Consumer Education and Maintenance Recommendations

Before leaving the site, HEP guides property owners through system operation, filter replacement intervals, and thermostat programming. Recommendations for regular maintenance—such as spring AC tune-ups and fall furnace inspections—help preserve manufacturer warranties and peak efficiency.

Advantages of HEP’s HVAC Replacement Service in Collegedale

Expertly Trained Technicians

HEP invests in continuous education, ensuring each technician remains proficient with:

  • Evolving refrigerants (R-410A, R-454B)
  • Advanced inverter compressor technology
  • Smart HVAC integrations with home automation platforms

Certifications from industry bodies underline skill and adherence to best practices.

Localized Knowledge

Collegedale’s terrain includes rolling hills, shaded valleys, and newly developed subdivisions. Micro-climate variations can influence system sizing and duct routing. HEP’s familiarity with local building layouts, soil conditions, and municipal regulations streamlines replacements and minimizes unforeseen obstacles.

High-Quality Components and Materials

HEP partners with leading HVAC manufacturers, but equipment alone is only part of the equation. The company insists on:

  • Anti-microbial drain pan tablets to curb mold growth
  • Metal transition ducts custom-fabricated for precise fits
  • Outdoor unit hail guards for improved coil protection
  • High-MERV pleated filters compatible with system static pressure

Comprehensive Post-Installation Support

After replacement, HEP offers scheduled maintenance plans, filter drop-off services, and performance audits. These services maintain system efficiency and comfort for years to come.

Energy Efficiency Benefits that Resonate in Collegedale

Reduced Utility Bills

Upgrading from a 10 SEER system to a 16 SEER model can cut cooling expenditures by roughly 38%. In winter, a shift from an 80% AFUE furnace to a 96% AFUE model translates into tangible gas savings. Over the equipment life cycle, households can channel these savings into other improvements or leisure activities.

Environmentally Conscious Operation

Efficient systems burn less fuel and draw fewer kilowatts, reducing greenhouse gas emissions. Variable-speed compressors run at lower capacities most of the time, leading to decreased energy spikes and softer acoustical output—positively impacting both the grid and neighborhood tranquility.

Enhanced Dehumidification and Air Quality

Two-stage and variable-speed systems maintain longer run times at reduced capacity, extracting more moisture from indoor air. Consistent humidity control prevents mold growth, safeguards wooden furnishings, and nurtures respiratory comfort.

Addressing Common Collegedale Structure Types

Single-Family Homes

Many detached homes in Collegedale feature attics with limited workspace or crawl spaces with restricted height. HEP accommodates these architecture quirks with:

  • Compact modular air handlers
  • Horizontal configuration furnaces with custom support platforms
  • Slim-line condensers suitable for narrow side yards

Townhouses and Condominiums

Shared walls and HOA guidelines create unique challenges. HEP coordinates with property management to adhere to noise level requirements and aesthetic standards while ensuring adequate airflow and drain routing.

Light Commercial Buildings

Boutique storefronts, offices, and small eateries rely on consistent indoor temperatures to keep customers comfortable. HEP replaces rooftop units (RTUs) and packaged systems, providing minimal downtime through precise scheduling and crane coordination.

The Role of Indoor Air Quality Enhancements During Replacement

Replacing an HVAC unit is the ideal time to consider indoor air quality upgrades:

  • Media filtration cabinets capable of MERV-13 or higher capture allergens and fine particulates
  • UV-C germicidal lamps installed in supply plenums neutralize airborne microbes
  • Electronically controlled bypass humidifiers regulate moisture during dry winter months
  • Energy recovery ventilators (ERVs) bring in fresh air without thermal penalties

HEP integrates these options seamlessly during the replacement process, eliminating the need for future retrofits.

Seasonal Considerations for Collegedale HVAC Replacement

Spring and Early Summer

Replacing a system before peak temperatures arrive prevents sudden failures during heat waves and secures scheduling flexibility. Early upgrades also allow homeowners to benefit from immediate cooling efficiency gains.

Fall and Early Winter

Transitioning to a new furnace or dual-fuel heat pump before the first freeze delivers dependable heating when nights turn cold. Off-season installations often mean quicker permitting and less chance of weather delays.

What Sets HEP Apart in Collegedale HVAC Replacements

Precision and Accountability

HEP’s project managers maintain clear documentation from the initial load calculations through final commissioning. Clients receive:

  • A detailed scope of work outlining each task
  • Equipment model numbers and warranty data
  • Post-installation airflow and efficiency test results

Commitment to Safety

All technicians adhere to Occupational Safety and Health Administration (OSHA) guidelines, use fall protection when working in attics, and follow lock-out/tag-out procedures during electrical tasks. Continuous safety training ensures optimal jobsite standards.

Disposal and Recycling Initiatives

Old compressors, blower motors, and sheet metal are separated for recycling. Refrigerants are reclaimed and sent to certified facilities. This environmentally responsible approach aligns with Collegedale’s community sustainability goals.

Adaptability to Emerging Technologies

From ductless mini-split replacements in room additions to geothermal heat pump upgrades on larger acreage properties, HEP remains on the cutting edge of HVAC technology. Ongoing partnerships with manufacturers ensure installers are factory-trained on new product lines.

Long-Term Gains Beyond Immediate Comfort

Replacing an HVAC unit influences more than temperature control. It can:

  • Boost property value through modern mechanical systems
  • Provide compatibility with renewable integrations such as solar power
  • Strengthen peace of mind by lowering the likelihood of emergency service calls
  • Harmonize with smart home ecosystems, enabling remote operation and energy tracking

Maintaining Your Investment After Replacement

Routine Filter Changes

Disposable filters should be checked monthly during high-use seasons. Pleated filters generally last 60–90 days, while high-capacity media filters may extend service intervals to six months.

Bi-Annual Professional Tune-Ups

HEP’s maintenance agreements include spring cooling inspections and fall heating inspections. Technicians clean coils, confirm refrigerant charge, lubricate motors, and test safety switches.

Smart Thermostat Utilization

Leveraging scheduling functions and learning algorithms reduces unnecessary run times. Monitoring energy reports helps identify new opportunities for savings.

Clear Outdoor Unit Space

Maintain a two-foot clearance around condensers or heat pumps. Trim shrubs and ensure grass clippings or mulch do not obstruct coil airflow.

Conclusion: Elevating Collegedale Comfort with HEP HVAC Replacement

HEP’s comprehensive HVAC unit replacement service delivers tailored solutions for Collegedale’s diverse homes and commercial buildings. Through meticulous load calculations, premium equipment selection, and detailed craftsmanship, every installation enhances comfort, energy efficiency, and indoor air quality. Investing in a modern heating and air conditioning system with HEP not only addresses present comfort challenges but also establishes a sustainable foundation for future climate resilience.

Areas We Serve

Bristol
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Caryville
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Deer Lodge
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Bluff City
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