HVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Turtletown

HEP in Turtletown is your trusted partner for HVAC unit replacement solutions that deliver year-round comfort and efficiency. With our skilled team and commitment to quality, we seamlessly remove outdated systems and install new, state-of-the-art units that cater to the unique needs of your home. Our process is designed to minimize disruptions while maximizing performance, ensuring that you enjoy reliable heating and cooling without compromise.

Experience peace of mind knowing that our expert technicians take pride in precision, customer care, and environmentally responsible practices. We work closely with you throughout every stage of the replacement process, providing clear communication and customized options that fit your budget and lifestyle. Choose HEP for a hassle-free upgrade that keeps your indoor climate perfectly balanced, no matter what the season brings.

What our customers say

I was very pleased with the professional handling of my plumbing request, from the person who answered my initial call to the two men who did the work for me. They gave me a cost estimate prior to my agreeing to any work and were specific in the breakdown of costs. I will definitely contact them again for any plumbing/hvac work I need done.

Candace G.

Hep has always been a good reputable company & hvac tech Eddie Hawkins is the best!

Joy T.

New heat and air unit installed and very happy with it and the service. Chris came by today to inspect the work and he was very helpful as well. I would recommend HEP.

Sandy H.

Eddie and tim great team great install on my unit left nice and clean good job guy's

Carl L.

Eddie Hawkins and Tom Thomas did a great job putting our new hvac unit in! They got the job done in a timely manner and they were nice to my dog.We would use them again

Brandi H.

Eddie Hawkins and Tim Sexton installed our unit. They were very professional and respectful. They not only professionally installed our unit but answered all our questions and left their phone #s in case we had problems in the future with any of the equipment.

Patricia S.

the people who came to the house were professional and helpful, installation took half a day and the unit runs like a dream. Thank you Hep

Dale M.

Joe and Matt were very professional. They installed our unit perfectly. They trained us on the use and care of the unit and did not leave a mess. GREAT JOB !!!!!!!

Kent K.

The HEP installers Art and Chino were great. They were very friendly and still professional. The work was excellent and they clean up everything when they were finished. The new HVAC system works very well.

Joseph S.

Joe and Rob were very professional in installing the new ac unit today. Arrived promptly on time and left no messes. These guys know what they're doing! Mike S.

Michael S.

Reliable HVAC Unit Replacement Across Tennessee

When the temperature swings from humid summers to frosty winters, Tennessee homeowners count on their heating and air conditioning systems to deliver year-round comfort. HEP specializes in full-service HVAC unit replacement that restores efficiency, lowers energy consumption, and keeps indoor environments consistent—no matter what the forecast predicts.

Core Benefits of Choosing HEP for HVAC Replacement

High-efficiency equipment that meets or exceeds ENERGY STAR® standards
Precision load calculations and custom system sizing for each home
Factory-trained technicians with local code and climate expertise
Streamlined installation that minimizes downtime and household disruption
Post-installation testing to verify airflow, refrigerant charge, and thermostat calibration

Why Timely HVAC Replacement Matters

Replacing an aging system is more than just swapping equipment—it’s a proactive investment in comfort, air quality, and operating costs.

Energy Efficiency and Cost Savings

Modern variable-speed compressors and fans adjust output to actual demand, trimming electricity usage.
Advanced coil designs improve heat transfer, reducing run times.
Smart thermostats integrate seamlessly, fine-tuning schedules and detecting inefficiencies.

Indoor Air Quality Improvements

New air handlers accommodate higher-MERV filters without sacrificing airflow.
Optional UV lights and whole-home dehumidifiers help reduce allergens and biological growth.
Fresh-air intakes balance indoor CO₂ and volatile organic compounds.

Environmental Impact

Refrigerants such as R-454B deliver lower global warming potential compared to legacy blends.
Optimized performance lowers carbon footprint through reduced power consumption.

Signs Your HVAC Unit Needs Replacement

Age and Performance Indicators

System older than 10-15 years
Rising monthly energy bills despite routine maintenance
Frequent service calls or hard-to-source replacement parts

Comfort and Airflow Concerns

Uneven temperatures between rooms
Excessive humidity in summer or dry air in winter
Persistent noises—rattling, grinding, or short cycling

Safety and Reliability Red Flags

Cracked heat exchanger leading to possible carbon monoxide leaks
Electrical issues such as tripped breakers or burned wiring
Visible refrigerant leaks or ice buildup on evaporator coil

The HEP HVAC Replacement Process

Initial Assessment

HEP technicians perform a comprehensive inspection that includes:

Manual J heat-load calculation for accurate equipment sizing
Ductwork evaluation for leakage, sizing, and insulation adequacy
Electrical capacity check to confirm proper breaker and wiring support

Equipment Selection

Matching SEER2-rated air conditioners and heat pumps with compatible indoor coils
High-AFUE gas furnaces for cooler Tennessee mountain regions
Dual-fuel hybrid systems tailored to fluctuating utility rates and outdoor temperatures

Professional Installation

Removal and eco-friendly disposal of the old unit
Precision placement of the new condenser, air handler, or furnace
Sealed, insulated duct connections to prevent thermal losses
System evacuation, accurate refrigerant charging, and airflow balancing

Post-Installation Verification

Static pressure testing to ensure optimal airflow
Thermostat programming for comfort and efficiency
Customer walk-through covering maintenance tips and filter change intervals

Service Coverage Throughout Tennessee

HEP’s licensed HVAC teams operate across:

Knoxville and surrounding suburbs
Maryville, Alcoa, and the foothills of the Smokies
Oak Ridge, Clinton, and Anderson County communities
Sevierville, Pigeon Forge, and tourist corridor residences
Expanding service routes through Middle Tennessee hubs

Long-Term Support After Replacement

Preventive Maintenance Plans

Seasonal tune-ups that protect warranty validity
Priority scheduling for any unexpected issues
Multi-point inspections tracking refrigerant levels, blower operation, and safety controls

System Upgrades and Enhancements

Wi-Fi thermostat integrations for smartphone control
Zoning dampers to direct airflow where it’s needed most
Whole-home air purifiers for advanced particulate removal

HVAC technology evolves quickly, and HEP remains committed to bringing Tennessee homeowners the latest comfort solutions backed by precise installation and ongoing expertise. When reliability, energy savings, and consistent comfort are the goals, a professionally executed HVAC unit replacement from HEP stands out as the smart choice.