Heat Repair

Heat Repair | Heating and Air Conditioning | Louisville

At HEP's Heating and Air Conditioning, we understand that a well-functioning heat system is essential for comfort during Louisville's chilly months. Our expert technicians are ready to diagnose and repair any heating issue, ensuring your home stays warm and cozy. Whether it's a malfunctioning furnace, a broken thermostat, or any other heating problem, we've got you covered with prompt and reliable service. Trust HEP for top-notch heat repair that brings peace of mind to your home. Stay toasty with our dedicated support!

FAQs

How often should I have my heating system inspected and serviced?

It's generally recommended to have your heating system inspected and serviced at least once a year, preferably before the cold season starts. This annual maintenance can help identify potential issues early, ensure your system is running efficiently, and extend the lifespan of your equipment.

What are some common signs that my heating system needs repair?

Common signs that your heating system may need repair include unusual noises (like banging or whistling), uneven heating or cold spots in your home, a sudden increase in energy bills, short cycling, and the system not turning on. If you notice any of these issues, it's best to contact a professional for an inspection.

How can I improve the efficiency of my heating system?

Improving the efficiency of your heating system can be achieved by regularly replacing or cleaning the air filters, ensuring all vents and ducts are unblocked and clean, installing a programmable thermostat, and sealing any leaks in ductwork. Additionally, annual professional maintenance and inspections play a crucial role in maintaining system efficiency.

What should I do if my heating system stops working completely?

If your heating system stops working completely, first check the thermostat settings to ensure it's on and set to heat. Next, check the circuit breaker to see if the power to the unit has been tripped. If those are both in order, it might be a sign of a more serious issue. At this point, it's important to contact a professional heating repair service to diagnose and fix the problem.

Are there any preventative measures I can take to avoid heating system breakdowns?

Yes, there are several preventative measures you can take to avoid heating system breakdowns. Regular maintenance is key, including changing air filters regularly, keeping the area around your heating system clean and unobstructed, and scheduling annual professional inspections. Additionally, addressing minor issues promptly before they escalate can prevent more significant problems.

Why is my heating system blowing cold air?

A heating system blowing cold air could be due to several reasons, such as incorrect thermostat settings, a dirty air filter, pilot light issues (for gas furnaces), or more significant mechanical problems like a malfunctioning compressor or fan motor. It's best to start by checking the thermostat and filter, and if the problem persists, contact a professional for a thorough diagnosis and repair.

What our customers say

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!

James P.

Kirk did an excellent job tuning up our AC unit. He was punctual, professional, and thorough in his work, ensuring everything was running efficiently before he left. He also took the time to explain what he was doing and provided helpful maintenance tips. I highly recommend Kirk for anyone needing AC service!

Mitchell G.

Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time

Juan A.

I feel we finally have some solid information and resolution to the issues we've been having with our HVAC system. Jacob Newman has been a godsend. He patiently listened to everything we had to say and took the time to research the history of service we've had on this unit. He's then meticulously investigated the situation to come to a valid conclusion. He then offered to extend his workday into the off hours to stay and finish repairing the issue for us. Jacob is an exemplary employee and HEP is lucky to have him. THANK YOU, JACOB!

Don H.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!

M C.

I love hep thanks for sending Ronnie out he did a awesome job

Tyler S.

Jacob Newman is a very responsible, friendly and informative service rep that serviced my ac/heating unit today.

Dale T.

Patrick was courteous and knowledgeable. He was prompt in diagnosing our AC issue.

Sean D.

Jacob Newman was fantastic! He was able to quickly fix our AC unit. Steller, friendly service! We have cold air blowing, thanks to him!

Jessica A.

Today Hep came to work on my heat pump as it was not cooling properly. Jacob Newman came and did a system inspection and found the problem. He put in an order to replace the faulty part and got my home cool. Thank you.