Heat Repair

Heat Repair | Heating and Air Conditioning | Louisville

At HEP's Heating and Air Conditioning, we understand that a well-functioning heat system is essential for comfort during Louisville's chilly months. Our expert technicians are ready to diagnose and repair any heating issue, ensuring your home stays warm and cozy. Whether it's a malfunctioning furnace, a broken thermostat, or any other heating problem, we've got you covered with prompt and reliable service. Trust HEP for top-notch heat repair that brings peace of mind to your home. Stay toasty with our dedicated support!

FAQs

How often should I have my heating system inspected and serviced?

It's generally recommended to have your heating system inspected and serviced at least once a year, preferably before the cold season starts. This annual maintenance can help identify potential issues early, ensure your system is running efficiently, and extend the lifespan of your equipment.

What are some common signs that my heating system needs repair?

Common signs that your heating system may need repair include unusual noises (like banging or whistling), uneven heating or cold spots in your home, a sudden increase in energy bills, short cycling, and the system not turning on. If you notice any of these issues, it's best to contact a professional for an inspection.

How can I improve the efficiency of my heating system?

Improving the efficiency of your heating system can be achieved by regularly replacing or cleaning the air filters, ensuring all vents and ducts are unblocked and clean, installing a programmable thermostat, and sealing any leaks in ductwork. Additionally, annual professional maintenance and inspections play a crucial role in maintaining system efficiency.

What should I do if my heating system stops working completely?

If your heating system stops working completely, first check the thermostat settings to ensure it's on and set to heat. Next, check the circuit breaker to see if the power to the unit has been tripped. If those are both in order, it might be a sign of a more serious issue. At this point, it's important to contact a professional heating repair service to diagnose and fix the problem.

Are there any preventative measures I can take to avoid heating system breakdowns?

Yes, there are several preventative measures you can take to avoid heating system breakdowns. Regular maintenance is key, including changing air filters regularly, keeping the area around your heating system clean and unobstructed, and scheduling annual professional inspections. Additionally, addressing minor issues promptly before they escalate can prevent more significant problems.

Why is my heating system blowing cold air?

A heating system blowing cold air could be due to several reasons, such as incorrect thermostat settings, a dirty air filter, pilot light issues (for gas furnaces), or more significant mechanical problems like a malfunctioning compressor or fan motor. It's best to start by checking the thermostat and filter, and if the problem persists, contact a professional for a thorough diagnosis and repair.

What our customers say

Steven listened to our concerns about our 2 yr old unit, that we consider new. We had brought our concerns up with previous techs. However, Steven listened and addressed our issues. Thank you, Steven.

Peggy-Lynne C.

Our air conditioning went out.... I've heard HEPs commercials on the radio for years, but have never called...until today. Steven A. responded quickly, assessed the situation and made the repair for a fair price. We will keep HEP's number in our phones for future needs! Thank you Steven!

Samantha H.

I want to share my experience with Hep, Inc. concerning my HVAC system. It started off rough with the first A/C tech they sent out, to the point where I had to get a manager involved. The manager that spoke with me said I’m sending you one of my best techs, Wendell Patton, and he will make this right. Wendell exhibited expertise, proficiency, and attentiveness to detail. He provided exceptional customer service, helpful advice, and personable contact from the start of the issue all the way through to its completion. Wendell conducted an extensive inspection prior to providing an estimate. He was thorough in explaining the details and very patient in regard to answering my questions and addressing any concerns I had. Wendell exceeded my expectations. He was extremely knowledgeable, and I could not be more pleased! The time and energy Wendell invested, in addition to his ability to go above and beyond what anyone could possibly expect, distinguishes him as an invaluable asset to Hep, Inc. If you have any A/C problems, do yourself a favor and request Wendell Patton. Because of him, I will definitely recommend Hep, Inc. to all of my family and friends. Thanks for the great job, Wendell!

Tamara P.

Jacob did a great job servicing our HVAC unit. He was very upbeat and professional thank you very much for a job well done.

Gary W.

Patrick M. came to fix our AC at an airbnb, and was quick and got the job done!

Taysia N.

Kirk Ballard came out to provide an estimate for us for our hvac. We’ve been out of AC for 5 days with our children and a dog. It has been a hard time for us in 90 plus temps in end of September and household temps 85-90 since our AC has been out. Kirk took his time, was very thorough we didn’t feel rushed. He explained everything and showed us so we could understand. We appreciate his help and coming out to get us some AC going until we can get the rest fixed in a few days or less. Thank you Kirk!

Brittany M.

It was a wonderful experience. HEP technician explained everything about what was wrong with my system and even showed me the problems. He answered all my questions and concerns. Very thankful for HEP!!

Matthew W.

Patrick M came out on a Saturday to fix our AC. He was very informative about WHY we had a problem and maintenance tips to keep it going longer.

Ashley F.

We had a unit quit working around 8pm and HEP was at our house within the hour. Our technician was Nate and he was very professional and informative. He had our unit working again in about 30 minutes. So thankful for HEP and will definitely use in the future.