Heat Repair

HEPHeat Repair

Heat Repair | Heating and Air Conditioning | Soddy-Daisy

When chilly days catch you off guard, HEP's Heating & Air Conditioning in Soddy-Daisy is ready to bring warmth back into your home. Our expert technicians are on-hand to diagnose and repair any heating issues quickly and efficiently. With a deep commitment to quality and customer satisfaction, we ensure that every service call not only mends your system but also restores comfort and reliability to your environment.

Combining state-of-the-art technology with years of hands-on experience, our team is dedicated to providing solutions that are as sustainable as they are effective. Whether troubleshooting a minor glitch or handling a major repair, HEP's approach is rooted in integrity and expertise, so you can trust us to keep your home cozy all season long.

What our customers say

Patrick fixed our ac, prompt and professional service. Will call again if the need arises.
Charles C. profile photo
Charles C.
I love hep and there worker named Ronnie very great
Efrain S. profile photo
Efrain S.
Josh came and within 5 minutes had the problem with our a/c fixed. Very honest.
Tanya T. profile photo
Tanya T.
Patrick came and looked at our AC unit after it being 80° inside all day. After an hour he had us figured out and cooling off. Thanks HEP!
Nicole P. profile photo
Nicole P.
Amanda was so thorough. She answered all my questions at a level I would understand. So respectful of my home explaining all repairs and pricing. I love HEP and their team!
Eli C. profile photo
Eli C.
Jacob Newman was very knowledgeable and provided us with several options to fix the issue with our a/c. He was courteous and efficient and we are very satisfied with his attention to detail and making sure we understood the issues and the choices of resolution.
Kristen F. profile photo
Kristen F.
Jacob Newman was the most professional and best HVAC person I have dealt with. I wish I could give him more stars!
Jason M. profile photo
Jason M.
We are more than pleased with our tech Jacob Newman. He was exceptionally polite, efficient and effective. He explained in detail our AC issues and provided a clear repair option. When booking an appointment be sure to request Jacob.
Larry V. profile photo
Larry V.
Patrick did a great job getting our HVAC unit fixed.
Brandon M. profile photo
Brandon M.
Patrick was great he thoroughly diagnosed my unit and found problem had it fixed quick
Jacob C. profile photo
Jacob C.

Comprehensive Heat Repair Services in Soddy-Daisy

Residents of Soddy-Daisy know that Tennessee weather can shift from warm, humid days to crisp, chilly nights without warning. When winter cold settles in along the Tennessee River, a dependable heating system becomes more than a luxury; it becomes a necessity. HEP provides an all-inclusive range of heating and air conditioning heat repair services designed specifically for the climate and housing styles found in Soddy-Daisy. From split-level lakefront homes to ranch-style houses on rolling acreage, HEP technicians understand the unique requirements of each structure and apply proven repair practices to restore dependable, efficient heat.

The company’s service portfolio spans traditional gas furnaces, modern variable-speed heat pumps, hybrid dual-fuel systems, and ductless mini-split units. By combining meticulous diagnostics with manufacturer-approved repair methods, HEP keeps systems running smoothly, minimizes energy consumption, and protects indoor comfort all season long.

Why Efficient Heating Matters in Tennessee Winters

While Tennessee does not endure prolonged sub-zero temperatures, winter cold snaps can be intense, especially during January and February. An efficient, well-maintained heating system offers numerous benefits:

  • Consistent indoor temperatures that protect family health and comfort
  • Reduced utility costs due to optimized energy use
  • Lower carbon footprint and decreased strain on the regional electrical grid
  • Fewer unexpected breakdowns, saving homeowners from mid-winter emergencies
  • Preservation of home interiors, including hardwood floors, plumbing, and electronics that can be damaged by extreme cold

HEP’s heat repair services help homeowners in Soddy-Daisy achieve each of these advantages by quickly identifying faults, supplying premium replacement components, and enhancing system efficiency.

HEP’s Expert Heating Repair Solutions

Furnace Repair Expertise

Natural gas and propane furnaces remain popular in Soddy-Daisy because they deliver fast, powerful heat. When burners fail to ignite, heat exchangers crack, or draft inducers malfunction, homeowners often notice strange odors, cold air from vents, or unexplained increases in carbon monoxide alarms. HEP technicians use specialized combustion analyzers and digital pressure gauges to:

  • Inspect burner assemblies for proper flame color and combustion rate
  • Test heat exchangers for hairline cracks and corrosion
  • Verify flue draft to prevent dangerous gas buildup
  • Replace faulty ignition systems, flame sensors, and limit switches
  • Balance airflow to eliminate hot-and-cold spots throughout the home

Every furnace repair concludes with a calibration phase, ensuring that the equipment operates within manufacturer specifications and local safety codes.

Heat Pump Troubleshooting

Heat pumps dominate the Southeastern HVAC landscape thanks to their dual heating and cooling capabilities. When outdoor fan motors seize, reversing valves stick, or refrigerant levels drop, a heat pump can struggle to produce warmth. HEP approaches these issues by:

  • Attaching digital refrigerant scales and manifolds to confirm correct charge levels
  • Inspecting reversing valves for mechanical integrity and proper solenoid function
  • Cleaning outdoor coils to remove winter debris that impedes heat transfer
  • Testing defrost cycles to avoid ice buildup on exterior units
  • Lubricating and balancing fan motors for whisper-quiet operation

These procedures restore the system’s ability to absorb heat from outside air—even on frosty mornings—then compress and deliver it indoors efficiently.

Ductless Mini-Split Service

Many Soddy-Daisy homeowners supplement central systems with ductless mini-splits in bonus rooms, workshops, and sunrooms. Because these units operate year-round, they can suffer from clogged condensate lines, sensor malfunctions, and communication errors between indoor and outdoor modules. HEP technicians resolve mini-split issues by:

  • Updating firmware on smart controller boards to the latest version
  • Flushing condensate drains to prevent water leaks onto interior walls
  • Replacing thermistors that misread coil temperatures and cause short cycling
  • Cleaning multi-stage filters that accumulate fine dust and pollen
  • Realigning line-set flare connections to halt refrigerant leaks

With these repairs completed, mini-splits recover full heating capacity without compromising energy efficiency.

Signs Your Heating System Needs Professional Attention

Homeowners often try to diagnose heating problems themselves, but subtle issues can escalate quickly. HEP recommends scheduling service when any of the following symptoms appear:

  • Unusual odors, such as burning dust, metallic smells, or sulfur-like scents
  • Grinding, screeching, or rattling sounds emanating from indoor or outdoor units
  • Sudden spikes in energy bills not explained by local rate changes
  • Frequent on-off cycling that never quite reaches the thermostat set point
  • Cold air or lukewarm air blowing from registers during active heat calls
  • Visibility of soot around furnace burners or excessive condensation on windows

Addressing these warning signs early prevents expensive component failures and ensures safe operation throughout winter.

Step-by-Step Heat Repair Process Followed by HEP

  1. Diagnostic Appointment: A certified technician arrives with industry-leading diagnostic tools and records baseline system performance.
  2. Component Testing: Sensors, relays, capacitors, and motors undergo voltage and resistance tests to reveal hidden defects.
  3. Fault Identification: The technician pinpoints root causes rather than treating surface symptoms, ensuring long-term solutions.
  4. Repair Authorization: Homeowners receive a clear explanation of necessary repairs, complete with part specifications and expected outcomes.
  5. Precision Repair: Genuine, manufacturer-approved components are installed following documented torque settings and wiring diagrams.
  6. System Calibration: Temperature rise, gas pressure, or refrigerant charge are adjusted to exact standards.
  7. Final Verification: The technician conducts a full operational cycle to ensure reliable start-up, steady performance, and safe shutdown.
  8. Homeowner Education: Before leaving, the technician demonstrates equipment operation and shares maintenance tips tailored to the household’s usage patterns.

This detailed process underscores HEP’s commitment to technical excellence and customer peace of mind.

Advanced Diagnostic Technology

Reliable heat repair hinges on accurate diagnostics. HEP equips every service vehicle with:

  • Infrared thermal imaging cameras that locate hidden duct leaks and insulation gaps
  • Combustion analyzers that measure oxygen, carbon monoxide, and flue gas temperature
  • Wireless manometers and smart gauges that send real-time data to tablets for instant analysis
  • Ultrasonic leak detectors capable of hearing refrigerant leaks too small to detect with soap bubbles
  • Calibrated airflow hoods for verifying cubic feet per minute (CFM) at supply registers

By leveraging this technology, technicians quickly isolate issues and avoid unnecessary part replacements, thereby reducing system downtime.

Commitment to Energy Efficiency

HEP integrates energy-saving solutions into every heating repair:

  • Sealing supply and return ducts with mastic or aerosolized sealant to prevent conditioned air loss
  • Recommending high-efficiency blower motors that modulate airflow based on demand
  • Upgrading furnace control boards that support advanced staging logic for reduced fuel consumption
  • Installing variable-speed heat pump compressors when replacement is necessary, improving seasonal energy efficiency ratio (SEER2) ratings
  • Calibrating thermostats and zoning dampers so each room receives the precise amount of heat required

These enhancements help Soddy-Daisy homeowners lower utility bills while diminishing environmental impact.

Preventive Maintenance Programs

Seasonal Tune-Ups

A comprehensive tune-up each fall prepares heating equipment for the rigors of winter. HEP’s tune-up protocol includes:

  • Cleaning burners and ignition assemblies
  • Inspecting flue pipes for carbon buildup or corrosion
  • Testing safety controls such as high-limit switches and pressure sensors
  • Lubricating moving parts to reduce friction and prolong motor life
  • Verifying thermostat accuracy and recalibrating if necessary

Filter Replacement Protocols

Clogged filters impede airflow, causing heat exchangers to overheat and compressors to run excessively. HEP offers scheduled filter replacement that:

  • Matches filter MERV ratings to household needs, balancing airflow and allergen removal
  • Incorporates reminders aligned with HVAC runtime rather than fixed calendar dates
  • Uses high-performance pleated filters or media cabinets for superior dust capture

Preventive maintenance reduces surprise breakdowns, extends equipment lifespan, and preserves indoor air quality.

Indoor Air Quality Enhancements During Heat Repair

During any heating repair visit, HEP technicians assess opportunities to improve the indoor environment:

  • Installing whole-home humidifiers to counteract dry winter air that can aggravate respiratory conditions
  • Adding UV-C lights inside air handlers to neutralize biological contaminants on coils and drain pans
  • Integrating high-capacity media air cleaners that remove airborne particulates down to 0.3 microns
  • Recommending energy recovery ventilators (ERVs) that introduce fresh outdoor air without heat loss
  • Sealing duct joints and boots to prevent attic or crawl-space pollutants from infiltrating living areas

These measures create healthier, fresher air while the primary heat repair work is completed.

Emergency Heating Repair Readiness in Soddy-Daisy

Unexpected heating failures rarely occur at convenient times. Sudden cold snaps or overnight storms can push systems beyond their limits. HEP maintains a rapid response framework that ensures technicians are available when residents need them most. Stocked vehicles carry common replacement parts such as:

  • Universal igniters and flame sensors
  • ECM and PSC blower motors
  • Reversing valve coils and contactors
  • Thermostats and transformer relays
  • Capacitors of varying microfarad ratings

By arriving fully prepared, HEP minimizes wait times and restores warmth during critical cold periods.

Common Heating Systems in Soddy-Daisy Homes

  • Gas Furnaces: Traditional forced-air systems fueled by natural gas or propane.
  • Electric Furnaces: Resistance heat strips used in areas without gas service.
  • Heat Pumps: Air-source models provide efficient heating and cooling.
  • Dual-Fuel Systems: Combine gas furnaces with heat pumps for optimized efficiency.
  • Radiant Floor Heating: Hydronic or electric coils embedded beneath flooring surfaces.
  • Ductless Mini-Splits: Targeted heating for additions, workshops, and retrofitted spaces.

HEP technicians train extensively on each system type, ensuring that repairs are performed correctly regardless of the design installed.

Safety Protocols Observed During Every Repair

  • Lockout/Tagout procedures on electrical panels to prevent accidental energizing.
  • Gas leak detection using calibrated sniffers before and after furnace work.
  • Proper ventilation of combustion gases during test cycles.
  • Use of personal protective equipment (PPE) such as gloves, eye protection, and insulated tools.
  • Verification of carbon monoxide detector functionality in the home.
  • Cleanup of workspaces to remove debris or sharp objects before job completion.

These steps safeguard both the homeowner and the technician while protecting property.

Environmental Responsibility

Modern heating equipment relies on refrigerants and components that can impact the environment if mishandled. HEP’s environmental stewardship includes:

  • Recovering and recycling refrigerants in compliance with EPA Section 608 guidelines.
  • Disposing of old furnace parts and electronic boards through certified e-waste channels.
  • Offering upgrades to low-GWP (global warming potential) refrigerant systems when older units reach the end of life.
  • Advising homeowners on programmable thermostats to curb unnecessary energy use.

This holistic approach helps preserve the natural beauty surrounding Soddy-Daisy, from the Chickamauga Reservoir to the Cumberland Plateau.

Training and Certification of HEP Technicians

HEP’s skilled workforce is the backbone of dependable heat repair. Each technician holds:

  • North American Technician Excellence (NATE) certification for core HVAC competencies.
  • EPA Universal Refrigerant Licenses for safe handling of all refrigerant types.
  • Ongoing factory training for major furnace and heat pump brands.
  • Annual safety refreshers covering electrical, mechanical, and combustion systems.
  • Soft-skills workshops promoting clear communication and respectful treatment of home environments.

With this robust training framework, homeowners can trust that repairs meet the highest industry standards.

Integration with Smart Home Technology

Modern heating systems increasingly rely on intelligent controls. HEP stays ahead of the curve by offering:

  • Wi-Fi thermostat installations that allow remote scheduling and energy monitoring.
  • Zoning damper retrofits controlled via smartphone apps for precise room-to-room comfort.
  • Home automation platform compatibility checks to ensure HVAC equipment communicates seamlessly with lighting, security, and voice assistants.
  • Predictive maintenance alerts that analyze runtime data and notify homeowners when a potential fault is detected.

By synchronizing heating equipment with smart home ecosystems, HEP maximizes convenience and operating efficiency.

How HEP Addresses Noise and Comfort Issues

Noisy furnaces and inconsistent room temperatures are among the most common complaints in Soddy-Daisy homes. HEP’s solutions include:

  • Installing vibration-isolating pads beneath air handlers to absorb mechanical noise.
  • Balancing duct systems by adjusting dampers and adding return air pathways.
  • Replacing worn blower wheels that create rattling or humming sounds.
  • Adding acoustic insulation around metal ducts that resonate during operation.
  • Fine-tuning fan speed profiles on variable-speed motors to deliver quiet, even airflow.

With these adjustments, households enjoy whisper-quiet performance and balanced warmth in every corner of the home.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP
Book Online
(423) 819-7773