Service Call
Service Call | Heat Repair | Heating and Air Conditioning | Soddy-Daisy
When winter sneaks up on Soddy-Daisy, you don’t have time to wonder whether your furnace will make it through the night. One quick call to HEP brings a licensed, background-checked technician racing to your door, fully stocked to diagnose, explain, and fix the issue—often on the very first visit. From strange noises and weak airflow to a total system breakdown, our crew pairs hometown courtesy with cutting-edge training so your comfort is restored without the guesswork or upsell.
Customers choose us for transparent, flat-rate pricing, 24/7 live dispatch, and a 100 % satisfaction guarantee that turns nervous homeowners into lifelong fans. Whether you own an older heat pump or the latest high-efficiency gas furnace, our certified pros specialize in precision heat repair that keeps energy bills low and cozy vibes high. Experience the HEP difference today and feel the warmth return to every corner of your Soddy-Daisy home.
FAQs
What qualifies as an emergency heat repair service call in Soddy-Daisy?
Any situation where your home or business is left without heat during cold weather is considered an emergency. Common examples include a furnace that will not turn on, a heat pump that blows cold air, strange burning smells or smoke, or any system malfunction that could pose a safety hazard. If you are unsure, call us—our dispatcher will help you determine whether immediate service is needed.
How quickly can your technicians arrive for a heat repair service call in the Soddy-Daisy area?
We maintain an on-call technician team 24/7. For customers in Soddy-Daisy we can usually arrive within 1–2 hours for emergency calls and the same day for non-emergency repairs scheduled before noon. Travel time may vary slightly during severe weather, but you will receive real-time updates from our dispatcher so you’ll always know when to expect us.
What brands and types of heating systems do you service and repair?
Our EPA-certified technicians are trained to work on all major brands and models, including Trane, Rheem, Carrier, Lennox, Goodman, American Standard, and more. We service gas furnaces, electric furnaces, heat pumps, dual-fuel systems, and ductless mini-splits. If you’re unsure about your system’s make or model, just provide the serial number over the phone and we’ll confirm parts availability before we arrive.
What should I check before calling for professional heat repair?
1. Thermostat settings – Make sure the thermostat is set to “Heat” and the temperature is several degrees higher than the current room temperature. 2. Power supply – Check the breaker panel and any furnace switch to ensure power hasn’t been tripped. 3. Air filter – A clogged filter can cause short cycling or shutdowns; replace it if it’s dirty. 4. Vents and registers – Confirm that supply and return vents are open and unobstructed. If these steps don’t restore heat, turn the system off and call us. Continuing to run a failing heater can cause further damage or safety risks.
How much does a typical heat repair service call cost, and what forms of payment do you accept?
Our diagnostic service call fee in Soddy-Daisy starts at $89 during regular business hours and $129 after hours or on holidays. Once we identify the problem, you’ll receive a flat-rate quote for parts and labor before any work begins. We accept cash, checks, all major credit cards, and mobile payment apps. Financing is available for repairs over $300, subject to credit approval.
Are your heating repair services covered by any guarantees or warranties?
Yes. All repairs include a 1-year parts and labor warranty on the components we replace. Additionally, our workmanship is backed by a 100% satisfaction guarantee—if the same issue recurs within 30 days, we’ll return and fix it at no additional charge. Manufacturer warranties on new parts may extend coverage further, and we’ll register any eligible components on your behalf.