- HEP
- Expert Technicians
Expert Technicians
Expert Technicians | Heat Repair | Heating and Air Conditioning | Soddy-Daisy
When an icy wind whips through Soddy-Daisy, locals know they can count on HEP’s expert technicians for fast, dependable heat repair that puts warmth back in your home without the guesswork. Our certified pros arrive promptly in fully stocked trucks, diagnose the issue with clear explanations, and offer upfront pricing so you’re never left in the cold—or in the dark about costs.
Day or night, weekend or holiday, we’re ready for emergency heat repair that’s backed by decades of experience and a satisfaction guarantee. From minor thermostat glitches to major furnace breakdowns, we treat every job with hometown care, ensuring clean workspaces, efficient fixes, and energy-saving results. Call today and feel the difference true local service can make.
FAQs
What warning signs should I watch for that indicate my heater needs professional repair?
Common red flags include rooms that never reach the set temperature, cold spots in the house, unfamiliar banging or squealing sounds, short-cycling (the system turns on and off every few minutes), unexplained spikes in your electric or gas bill, a persistent burning smell, or a yellow burner flame instead of blue on a gas furnace. If you notice any of these issues—especially in Soddy-Daisy’s chilly winter months when overnight lows can drop into the 20s—shut the unit off and call our licensed technicians right away to avoid bigger, costlier damage.
How fast can your team respond to a no-heat emergency in the Soddy-Daisy area?
Our office is on Hixson Pike, less than 15 minutes from most Soddy-Daisy neighborhoods, so we’re able to offer true 24/7 emergency service. Calls received before 10 p.m. are usually answered within 60–90 minutes, and after-hours calls are dispatched to an on-call technician who arrives with a fully stocked service vehicle. In extreme cold snaps we add extra staff to keep average response times under two hours because we know heat loss can pose health and safety risks.
What kinds of heating systems do you repair?
We service virtually every residential and light-commercial heating setup found in Hamilton County, including natural-gas and propane furnaces, electric furnaces, dual-fuel hybrid systems, heat pumps, ductless mini-splits, package units, and hydronic boilers. Our technicians are NATE-certified and factory-trained for major brands such as Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi, but we can also source parts for older or less-common models.
Will having my furnace repaired by you void its manufacturer’s warranty?
No. Manufacturer warranties stay intact as long as repairs are performed by a properly licensed HVAC contractor using OEM or approved replacement parts. We document every service call, include model/serial numbers on your invoice, and follow factory procedures so your warranty rights are preserved. If a covered component fails, we’ll handle the claim paperwork and only bill you for labor that is not covered—often at a reduced rate.
How much does a typical heat repair cost, and do you offer financing or coupons?
Our diagnostic fee is $119, which is waived if you approve the repair. Most common fixes—such as replacing igniters, flame sensors, blower capacitors, or thermostat wiring—run between $200 and $450. Major repairs like blower motor replacement or heat-exchanger repair can range from $600 to $1,200. We provide flat-rate pricing before work begins, accept all major credit cards, and offer 0% short-term financing for repairs over $500. Seasonal coupons and discounts for seniors, veterans, and maintenance-plan members are also available.
What can I do to prevent future heating breakdowns after the repair is complete?
1) Change or clean your air filter every 30–60 days during heavy use. 2) Keep supply and return vents clear of furniture and dust. 3) Schedule professional maintenance each fall to clean burners, check safety controls, lubricate motors, and calibrate the thermostat. 4) Consider installing a smart thermostat to minimize short-cycling. 5) Seal duct leaks and add insulation in attics or crawlspaces to reduce system strain. Following these steps not only extends equipment life but can lower your winter energy bills by 10–20%.