Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Jellico

At HEP's, we specialize in keeping your home or business in Jellico comfortable all year round with expert heating and air conditioning services. Our team delivers precise installations, routine maintenance, and prompt repairs, ensuring that you enjoy consistent performance no matter the season. With a commitment to affordability and quality, we're dedicated to making sure your indoor environment is always at its best.

Experience peace of mind knowing that our skilled technicians use the latest technology and techniques to diagnose and solve your HVAC challenges. Whether you need a quick repair or a complete system overhaul, HEP's is here to provide efficient solutions tailored to your unique needs. Trust us to keep your space comfortable, safe, and energy-efficient, so you can focus on the things that truly matter.

FAQs

What common heating issues should I be aware of in Jellico?

In Jellico, the local climate can put extra strain on heating systems. Common issues include uneven heating, frequent cycling, and strange noises that could indicate a failing component. Our technicians are trained to diagnose problems such as pilot light issues, thermostat malfunctions, and airflow blockages to help prevent more serious failures.

How often should my heating system be serviced?

It is generally recommended to have your heating system serviced at least once a year, ideally before the peak winter months. Regular annual maintenance helps ensure that your furnace or boiler operates efficiently, reduces the risk of unexpected breakdowns, and can extend the lifespan of your system.

What signs indicate that my air conditioning unit needs service?

Several signs can indicate that your AC unit requires attention. These include weak airflow, unusual sounds, water leaks, unpleasant odors, or an overall decrease in cooling performance. If you notice these symptoms, it’s important to schedule a service call promptly to diagnose and remedy the issue before it escalates.

What types of heating and cooling systems do you service?

We service a wide range of heating and air conditioning systems including traditional furnaces, boilers, heat pumps, and central air conditioning units. Our experienced technicians are familiar with both older models and modern, energy-efficient systems, ensuring your home or business in Jellico maintains a comfortable indoor environment year-round.

Are your technicians licensed and insured?

Yes, our technicians are fully licensed, insured, and highly trained. They undergo regular training and adhere to strict safety and quality standards. This ensures that every installation, repair, or maintenance job meets industry standards and the specific requirements of our customers in Jellico.

How can I schedule an appointment or request emergency service?

Scheduling an appointment or requesting emergency service is easy. You can call our local office during business hours or use our online booking system. For emergency services, our 24/7 hotline is available to help you quickly diagnose the issue and dispatch a technician to your location in Jellico as soon as possible.

What our customers say

Patrick came out to check on our unit when it stopped working. Did a great job with repairs and got our AC up and running in no time. Thanks!
Leigh A. profile photo
Leigh A.
Patrick McGraw was promt and very courteous and professional and answered all my questions in regard to the HVAC problem I'm having.A great and professional guy.Someone should buy this guy lunch !Thank you Patrick for your time an and service !
Steve M. profile photo
Steve M.
12 out of 10 ! We are new home owners and well were short on money but Sharrah Smith and I hope I spelled her name right was AMAZING. She simply explained their financing options and their loyalty plans which saved us TONS of money we didn't have. Now because of Sharrah Smith we will have heat for this winter and my kids will not be cold, nor will we drain the bank to do all of this! THANK YOU HEP and truly THANK YOU Sharrah Smith!!!
Teri R. profile photo
Teri R.
I have used these guys and it is always a great experience. My air conditioning went out and they came same day which was unbelievable. Richard and Patrick really went out of their way to help me. These guys even shut my windows for me. 5 stars are just not enough for these 2 guys. I can't say enough for them and this company!
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Jade R.
Hughe carter was extremely helpful and on time and Jerry cane all the way back out around 630 pm to bring us a portable ac unit. I apologize that we had no tip to give . But we are now getting a new ac unit and the house is finally getting cooled off after almost 2 weeks without air. Tysvm both of you guys and tysvm hep.
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William S.
Anthony was great. A real professional and very knowledgeable. Was able to diagnose the problem and get the heat back on again. And he also very entertaining. Would definitely reccomend HEP to anyone who needs hvac service.
Charles T. profile photo
Charles T.
My HVAC went out this summer and Jeremy and James came out to replace it for me. They did such a great job. Usually my dad helps with a lot of these type of problems but he had covid and he was so worried the job wouldn’t get done right. They gave me a fair price and even though it was a very difficult install due to the layout of my attic and whatnot they got the job done without damaging anything. My indoor and outdoor unit areas looked 10x better when they left. Jeremy tested everything extensively and told me all about everything he was doing. He said he has never gotten a call back and I wouldn’t be his first one which made my dad feel very comforted. The unit has been in for several months working perfectly.
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Maysie W.
Ronnie and Aavi installed a new heating and air unit. They were professional and kept their areas clean and tidy. Very nice and great service, highly recommend! Thank you!
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Jacki
DONALD ODELL AND CHRISTIAN JORDAN DID AN EXCELLENT INSTALL JOB. EXTREMELY HAPPY. ON TIME AND VERY PROFESSIONAL.THANK YOU! HIGHEST RATING TO YOU AND THE COMPANY. PEOPLE WHO CARE.
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Mary K.
They have been more than gracious and helped more than I would have imagined!!! They are highly skilled and made sure to explain the entire process for fixing my unit!
Kelly T. profile photo
Kelly T.

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