Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Palmer

At HEP, we understand how essential it is to have a reliable and efficient heating and air conditioning system, especially in the Palmer community. Our team of experts is dedicated to providing personalized service—from installation to regular maintenance—to help you enjoy consistent comfort throughout the year. We blend traditional craftsmanship with modern technology to ensure your indoor climate remains just right, no matter the weather outside.

Experience the difference with our innovative solutions designed to improve both air quality and energy efficiency in your home. Our friendly professionals are committed to delivering top-notch service with a focus on customer satisfaction, making every interaction seamless and stress-free. Trust HEP to be your go-to partner for reliable heating and air conditioning services in Palmer.

FAQs

What heating and air conditioning services do you offer in Palmer?

We offer a comprehensive range of HVAC services in Palmer, including installation, repair, and routine maintenance for both heating and air conditioning systems. Whether you need a new system installed, an old unit replaced, or routine check-ups to ensure optimal performance, our team of certified technicians is ready to provide high-quality service tailored to your home or business.

How often should I schedule maintenance for my HVAC system?

It is generally recommended to schedule maintenance for your heating and air conditioning systems at least once a year. For optimal performance, a pre-winter check for your heating system and a pre-summer tune-up for your air conditioner are ideal. Regular maintenance can help identify potential issues early, improve system efficiency, and extend the lifespan of your equipment.

What steps should I take if my air conditioner stops working?

If your air conditioner stops working, first check your thermostat settings and air filters to ensure they are not the source of the problem. If these are not the issues, it may be best to turn off the unit and contact a professional HVAC technician to diagnose and repair the problem. Prompt professional assistance can help prevent further damage and restore comfort to your home quickly.

How do I know if my heating system is operating efficiently?

You can recognize an inefficient heating system if you notice inconsistent room temperatures, unusual noises, increased energy bills, or longer running times to achieve desired temperatures. Regular maintenance and professional inspections can help determine if your system is working at its best. A qualified technician can suggest repairs, cleaning, or upgrades, ensuring your heating system operates efficiently and safely.

What factors should I consider when choosing a new HVAC system?

When selecting a new HVAC system, consider factors such as the size of your home or business, energy efficiency ratings, the reliability of the equipment, and the specific climate challenges of Palmer. It is also important to assess the initial installation costs, long-term operating expenses, and the availability of local service and support. Consulting with an experienced HVAC professional can help you choose the system that best meets your needs and budget.

Are there any financing options available for HVAC installation or repair?

Yes, many HVAC service providers offer a range of financing options to accommodate various budgets. These can include installment payment plans, promotional financing deals, and sometimes even special discounts for upfront payments. It’s best to speak directly with our customer service team, who can walk you through the available options and help you find the best plan for your heating and air conditioning needs.

What our customers say

The HEP Tech Patrick McGraw worked with my vacation schedule to get the coil in my HVAC unit installed. Weather forced him to reschedule twice and he responded by coming the day after we returned from vacation. He showed my wife the old damaged coil ( I was detained at that time), and we checked over the repair together. While I was a little disappointed in some original scheduling snafus, Kevin did a great job and gave us his contact info so we could request him in the future. Overall very satisfied.
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Ken C.
Can't say enough good things about Eddie and Zack. They really went above and beyond to do a fantastic install. The new unit works great, and everything is neat, clean and professional. It's so nice to see this level of craftsmanship and pride. I would recommend them without reservation. Very satisfied.
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Amanda S.
Randy did a great job on repairing my air unit. He was very professional and went above and beyond by cleaning the grass out ofof t unit as well. Would definitely recommend.
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Viki W.
Kevin was excellent and knows his job beyond expectations!! Very informative with all explanations. Very perfessional and worked very, very late into the night. Hep should give him a raise and awards for his dedication and going far above and beyond. I really appreciated him coming and getting my AC working when it was close to 90 degrees. Thank you Kevin!!
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Constance D.
Great experience with Hep today. Just called this morning with our AC out. Randy was at our place by early afternoon and took great care of everything.
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Pamela H.
Randy was very personable and honest, also good to have a fellow service man working for you. Randy Brooks thank you for your service and servicing my unit.
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Brandon S.
Was very impressed to have this company to follow up with them installing my new AC. Chris Kirsten could not have been a more experienced AC man. And his manner were exceptional, he was very thoughtful and I must say just an exceptional experienced technician. Answered all questions and explained everything he did! Way to go Chris and HEP
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Randall E.
Many, many thanks to Eddie Hawkins and Tim Sexton for such a *fantastic* job installing our new Carrier unit!! Not only are they professional and knowledgeable, they're so very friendly! They took time to fully explain how the unit operates and made it easy to understand. We highly, highly recommend HEP and specifically Eddie and Tim!!
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Deborah P.
Our air had been out since the previous night at 9:30pm and Randy Brooks was there for less than a half hour and we had air again. Great service and he was friendly and paid attention to our dog!
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Pam B.
Great experience with HEP. Had to replace my HVAC system downstairs. Art & Chino were diligent, hardworking, & very courteous. Excellent service & outstanding Carrier unit! Great communication with me.
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Lane S.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
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Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
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Lenoir City
Farragut
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Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
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Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
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HEP
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(423) 819-7773