Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Evensville

Experience year-round comfort in Evensville with HEP's top-notch heating and air conditioning services. Our dedicated team of professionals is committed to providing prompt, reliable solutions that keep your home warm in the winter and refreshingly cool in the summer. Using advanced technology and a customer-first approach, we ensure that every service call results in the highest level of satisfaction and peace of mind.

At HEP, we believe that quality service goes beyond installation and repairs—it’s about building lasting relationships with our community. Our experts are passionate about creating comfortable, efficient living spaces by tailoring solutions to meet your unique needs. Trust us to deliver the expertise and care your home deserves, making every season a breeze in Evensville.

What our customers say

We had an appointment for a maintenance check up for a Friday afternoon with no specific time. Hep called ahead before coming. We were not ready for them to stop by and the service man politely asked for a time and showed up exactly when I asked him to. My husband had a lot of questions about our new heating system and the serviceman politely and patiently answered them all.
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Amanda S.
Our HEP technician came out when he said he would, listened to our issue with our unit, checked out both the unit and our crawl space, and made reasonable professional recommendations. We were impressed with his approach to our problem as well as his professionalism.
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Annie G.
Our HVAC technician, Will, was courteous, thorough and fair, not to mention effective. Thanks HEP.
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Lewis B.
We got a new Trane HVAC system and love it! Art and Chico were very professional! Thank you HEP you are the best.😊
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Debra A.
I use HEP for my HVAC units and have been very satisfied with their service. One of their service technicians, Doug, recently serviced one of the units. He immediately diagnosed the problem, ordered a new part, and installed the new motor the next day, just like he said we would do. Highly recommend HEP.
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Lou K.
Anthony Ogden II and I called Hep to check out an HVAC System that was not working. Not only was HEP available to come out quickly during the time frame needed but got the system up and running. The repair man Will was very professional and on time he also answered questions we had about the system and about options for getting a new system soon. We would highly recommend HEP!
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Tammie O.
Thank you HEP for outstanding performance and customer service. I called HEP and they came to the rescue and fixed my AC unit. And did it very professionally answering all my questions and explaining everything. The best part of it all was the price, being way less than I had in mind. I will recommend to anyone! Thanks again!
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Godisgood
They performed wonderful customer service. Had issues a couple of times with my unit and called them, and they where there and had the issue resolved in no time! Would recommend Hep to anyone
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April L.
HEP was able to fix the problems my previous HVAC contractor could not. I will DEFINITELY call HEP for any repairs I need done in the future. Thank you, Tomt
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Steve W.
I am writing you to let you know how well your company was represented today. Your dispatch sent two techs to our home to investigate our HVAC problem. I was impressed with their knowledge and relaxed manor. They quickly determined the issues and presented me with the options. They did not try to rush me or rush through the service call. This time of year, I know you are in high demand. I had just paid our annual maintenance contract with our current service company. We have been using them for a number of years. Our downstairs HVAC system started acting up Saturday evening. Back in February the tech added 2 pounds of Freon to the downstairs unit and said I needed a $450.00 leak check, and he would have the office call and schedule it. They did not. That was the 2nd time they failed to follow up within the last 2 years. Then on the current service call, the tech told me my compressor was most likely bad, “it had open windings”, and it needed to be replaced. He might be able to get it to work briefly, but that would be wasting money. The ball park price for installing another compressor would be around $1800. He would have the office contact me with the actual price. Two days later, and we had not heard from them. Meantime, we had no HVAC downstairs. I decided to call another service provider. An internet search brought your listing up. That and your current TV ad campaign made me decide to give your company a try. Your techs were able to identify the problem as a defective start capacitor and a weak run capacitor. Your techs made a great first impression for your company. I feel they went above and beyond what they had to do. After the compressor started running the pressures were all in the normal ranges which indicates that if I have a leak it is most likely very small. I have decided to go with your company as our HVAC service provider. It will be up to the future techs that your dispatch sends to keep my business. If they are as nice and helpful as those today were, then I’m sure we will do fine together.
Steve C. profile photo
Steve C.

HVAC Evensville TN: Comfort Begins at Home

When residents of Evensville picture true indoor comfort, they are really imagining an environment carefully balanced by the team at HEP. A dependable HVAC system regulates temperature, humidity, airflow, and cleanliness of the air at the same time. Because every house is unique—one may sit near the riverbed while another towers on a sunny ridge—HEP starts with a whole-home evaluation instead of a single-room fix. Technicians examine insulation values, window exposure, existing duct layout, and even the number of daily occupants so they can recommend a plan that blends performance with energy awareness.

The initial inspection also reveals hidden pain points that property owners may not notice until a sweltering July day or an unexpectedly frigid January night. Uneven temperatures between floors, rooms that collect stale odors, or equipment noises that grow louder over time all point to system stress. HEP’s specialists gather this data and use advanced load-calculation software to decide whether calibration, component upgrade, or full replacement will achieve the homeowner’s goals.

Unwanted utility spikes serve as another tell-tale sign of inefficiency. Instead of pushing a single solution, HEP combines airflow testing with smart device data to discover where conditioned air leaks into attics, crawl spaces, or wall cavities. By sealing duct joints, installing precision dampers, and ensuring thermostats are placed away from heat sources, they restore balance without overburdening the compressor or gas furnace. The end result is a stable, cost-effective climate that keeps families productive, pets comfortable, and electronics safe from temperature extremes.

Whole-Home Approach to Ventilation and Air Quality

Good air is silent, invisible, and odor-free. To reach that goal, HEP integrates ventilation upgrades—such as energy-recovery ventilators—with medical-grade air filtration. The strategy includes:

  • High-MERV filters that capture dust, pollen, and pet dander without suffocating airflow
  • Targeted dehumidifier installation that tackles sticky basements and mold-prone corners
  • Fresh-air intake points positioned to avoid driveway fumes or lawn-equipment exhaust
  • Periodic duct cleaning schedules that use negative-pressure vacuuming and antimicrobial treatments

Together, these steps not only protect respiratory health but also extend the lifespan of HVAC equipment by keeping coils and blowers free from debris.

Air Conditioner Repair Evensville TN Perspectives

Evensville summers create unique demands: daytime temperatures hover around the nineties, and overnight lows seldom provide relief. When an aging condenser groans, short-cycles, or fails to start at all, HEP’s rapid response team steps in with stock vehicles carrying common OEM parts. Each technician pursues a systematic diagnostic routine:

  1. Confirm thermostat signals and voltage drop across contactors
  2. Measure refrigerant levels to detect leaks or latent moisture intrusion
  3. Inspect condenser fins for physical blockage from grass clippings or storm debris
  4. Test capacitor ratings and compressor windings for electrical weakness

Because these steps are followed in strict order, unnecessary part swaps are avoided, protecting budgets and preventing repeat trips. Once the root cause is confirmed—perhaps a clogged liquid line filter-dryer or an over-pressured compressor—the solution is executed on site whenever possible.

In addition to mechanical fixes, HEP encourages data logging. Smart sensors record suction pressure, discharge temperature, and amperage draw. By comparing this information to manufacturer benchmarks, technicians fine-tune superheat and subcool values, returning the system to factory conditions. This methodology not only restores cooling quickly but also lowers kilowatt consumption, creating savings that multiply month after month.

Diagnosing Cooling Setbacks with Precision

Cooling breakdowns rarely occur without warning. Subtle indicators often appear weeks earlier:

  • An AC unit that runs longer each cycle to achieve the same temperature
  • Humidity levels climbing above 55% indoors, making rooms feel clammy
  • A slight burnt or musty smell near supply vents when the blower engages
  • Drip pan overflow that suddenly triggers the float switch

By calling HEP at the first sign of trouble, homeowners avoid catastrophic compressor failure and preserve manufacturer warranties.

Adapting HVAC Evensville Systems for Every Season

Weather swings in Rhea County can be dramatic: muggy July afternoons, crisp October mornings, and the occasional snow dusting in February. A one-size-fits-all approach simply cannot keep up. HEP engineers seasonal adaptability into every installation and tune-up. During spring, technicians shift focus to blower wheel cleaning, coil rinsing, and thermostat firmware updates. As autumn descends, priority switches to heat exchanger inspection, flue gas measurement, and carbon-monoxide safety checks.

Because energy demands differ across seasons, HEP recalibrates airflow using adjustable dampers. More supply air is routed to sun-baked south-facing rooms during summer, while winter settings concentrate warmth in north-facing bedrooms. This dynamic balancing minimizes hot and cold spots without forcing the unit to operate at maximum capacity year-round.

Another seasonal adaptation involves refrigerant choice. HEP remains committed to environmentally responsible refrigerants and keeps a close eye on federal phase-out schedules. The team recommends retrofits or replacements before legacy refrigerants become scarce, preventing homeowners from paying premium prices for obsolete chemicals.

Dehumidifier Installation: Summer Humidity Control

The foothills climate routinely pushes indoor humidity above the comfort threshold. Elevated moisture can:

  • Foster allergen growth such as mold, mildew, and dust mites
  • Warp wood flooring and cabinetry
  • Cause latent heat, making 74°F feel like 80°F

HEP integrates whole-house dehumidifiers directly into the supply plenum, allowing the device to share ductwork with the central cooling system. A dedicated humidistat monitors levels and triggers moisture removal independently, ensuring a crisp indoor feel even on overcast days when the air conditioner cycles less frequently.

Modern Heating and Air Evensville TN Solutions

Cutting-edge comfort no longer means bulky equipment or complicated controls. HEP brings modern technology to local households, transforming legacy installations into intelligent, responsive systems. Variable-speed compressors fine-tune BTU output in minute increments, matching load demand precisely. Meanwhile, inverter-driven heat pumps deliver warmth down to remarkably low outdoor temperatures, making them viable replacements for conventional furnaces in many homes.

Indoor modules also receive upgrades. Electronically commutated motors (ECMs) replace PSC blower motors, slashing electrical consumption while improving static pressure handling. UV-C lamps nestle within the coil cabinet, actively neutralizing bio-growth that would otherwise contaminate breathing air.

Smart integrations go beyond the mechanical room. Internet-connected leak detectors alert homeowners the moment a condensate line overflows. Weather-adaptive thermostat algorithms pull forecast data to pre-condition the home before temperature extremes strike, reducing peak demand charges from the utility provider.

Smart Thermostat Upgrades for Efficiency

A smart thermostat functions as the command center of a modern HVAC network. Key benefits HEP installs deliver include:

  • Learning routines that automatically adjust setpoints when the house is empty
  • Geofencing capabilities that recognize residents’ smartphones and ready the climate for their arrival
  • Real-time energy dashboards that track hourly consumption and highlight saving opportunities
  • Remote diagnostics, enabling HEP technicians to view error codes and sensor data before visiting

When paired with zoned dampers, smart controls can reduce operational costs by up to 30% without sacrificing comfort.

Working with HVAC Contractors Evensville TN Residents Rely On

Selecting a professional partner can feel daunting, especially when multiple certifications, brands, and maintenance plans compete for attention. HEP simplifies that process by emphasizing transparent credentials. All technicians carry EPA Section 608 certification, NATE testing, and ongoing factory training for the specific models they service. Homeowners no longer wonder whether a complex inverter heat pump or dual-fuel furnace is in capable hands—it absolutely is.

Communication remains a cornerstone of every project. Before wrenches turn, HEP outlines scope, timeline, and expected outcomes in clear language. Photos and inspection notes are stored in a digital client portal, making it easy to reference past work. The team also honors manufacturer standards during installation, preserving full equipment warranties.

Attention to detail extends to job-site conduct. Protective shoe covers, drop cloths, and thorough cleanup routines prevent renovation-style messes. Neighbors see professional trucks arriving and leaving without oil drips in the driveway or discarded packing left curbside. This discipline has become synonymous with HEP throughout the county.

Professional Duct Cleaning and Inspection Workflow

Clean ducts are the arteries of a healthy HVAC system. HEP’s process follows a strict protocol:

  1. Seal each register to isolate zones and build controlled negative pressure
  2. Agitate inner wall buildup with rotating brushes that dislodge particulate matter
  3. Vacuum contaminants directly into a HEPA-filtered containment unit outside the living area
  4. Follow up with a botanical disinfectant to neutralize bacteria without harsh chemical residue

The result is visibly cleaner vent interiors, fresher smelling air, and improved airflow that can raise system efficiency by as much as 15%.

The Trusted Heating Contractor Evensville TN Families Choose

While summer issues tend to make more dramatic headlines, winter comfort is equally important. HEP approaches heat delivery with a focus on reliability and safety. Technicians conduct combustion analysis on gas furnaces, ensuring proper oxygen levels and minimizing carbon monoxide. Electrical strip heaters inside heat pumps are tested for resistance uniformity, preventing uneven heat and premature element burnout.

Radiant heat enthusiasts appreciate hydronic expertise as well—HEP designs, installs, and maintains boiler systems that deliver gentle warmth through baseboard, in-floor tubing, or panel radiators. Balancing valves and thermostatic mixing stations guarantee even temperatures across all zones while safeguarding against scalding.

Homeowners who rely on propane or natural gas receive special attention. Fuel lines are pressure-tested, regulators inspected for vent obstructions, and heat exchangers scoped with cameras for microscopic cracks. Such diligence prevents dangerous gas leaks and maximizes burner efficiency.

Reliable Heat Repair Without the Guesswork

When the thermostat indicates heat but the registers remain cold, HEP follows this streamlined troubleshooting path:

  • Verify power supply: breakers, fuses, and service switches
  • Check the thermostat’s heat call voltage to confirm control board receipt
  • Inspect pressure switches and flue blockage sensors for safe start-up
  • Test ignitor resistance; replace if outside specified ohm range
  • Measure flame sensor micro-amp feedback to validate steady combustion

Because each step produces clear measurable data, repairs are fact-based, eliminating trial-and-error delays.

AC Repair Evensville Strategies for Peak Performance

An air conditioner may technically “run” yet still waste energy if airflow, refrigerant charge, or control sequencing is out of tune. HEP’s AC repair approach puts equal emphasis on performance optimization as on component replacement. Technicians measure static pressure before and after filter changes, ensuring the selected MERV rating does not choke the blower. They verify that indoor coil temperatures align with outdoor ambient conditions for maximum heat exchange.

If a condenser rests in full sunlight, technicians recommend strategic shading—a trellis or shrub row placed at least three feet away to maintain airflow. Such simple adjustments often shave degrees off head pressure, lengthening compressor life. In scenarios where repair costs begin to approach 40% of replacement value, HEP offers a detailed efficiency comparison that includes seasonal energy ratio (SEER) projections and maintenance requirements.

Smart homeowners leverage these insights to budget long term. Post-repair, HEP provides a written performance baseline—amp draw, temperature differential, and refrigerant weight—so that future inspections can detect changes quickly.

HVAC Unit Replacement Planning

Even the best repairs cannot keep 20-year-old systems competitive with modern equipment. HEP guides clients through replacement planning by:

  • Performing a Manual J load calculation, not simply matching previous tonnage
  • Selecting variable-speed compressors to reduce cycling and noise
  • Evaluating heat pump configurations that deliver both heating and cooling
  • Presenting manufacturer rebate options and federal energy incentives

The project timeline, from equipment arrival to final commissioning, is coordinated to minimize downtime, often completed within a single day for standard homes.

Preventive Care and AC Repair Evensville TN Advantages

Preventive maintenance is the most affordable way to protect an HVAC investment. By scheduling spring and fall tune-ups with HEP, property owners gain access to priority service during peak demand and extend system lifespan. The checklist covers lubrication of moving parts, tightening of electrical connections, cleaning of condensate pans, and verification of safety controls.

During each visit, technicians record refrigerant pressures, airflow rates, and fuel utilization efficiency (AFUE) scores. Over time, these records form a detailed health chart. Trends—such as a slow refrigerant loss or rising blower amps—are flagged early, allowing corrective steps before comfort is compromised.

Participation in a maintenance program also keeps equipment warranties intact. Many manufacturers require annual service documentation to honor parts coverage. HEP provides digital certificates automatically after each visit, simplifying future claims.

Evaluating Evensville HVAC Companies for Quality Service

While numerous businesses advertise climate solutions, HEP distinguishes itself through craftsmanship, ongoing education, and a community-first mindset. Technicians view each project not merely as a transaction but as an opportunity to strengthen neighborhood well-being. Because HVAC touches every corner of a home—from attic rafters to foundation crawl spaces—the work literally shapes daily life.

Continuous training ensures that emerging technologies, regulatory changes, and energy codes translate into practical benefits for clients. Whether introducing R-32 refrigerant systems or integrating solar-ready heat pumps, HEP positions homeowners ahead of the curve.

HVAC Repair Evensville TN: Rapid Troubleshooting

When urgency strikes—be it a failed blower motor during a cold snap or a seizing compressor on the hottest weekend of the year—HEP’s diagnostic protocol accelerates resolution:

  • Cloud-based scheduling deploys the nearest available technician rather than defaulting to static routes
  • On-board inventory lists update in real time, ensuring the dispatched vehicle carries the required part
  • Field tablets connect directly to manufacturer databases, accessing wiring diagrams and error code libraries
  • After repairs, technicians upload system metrics to the client portal, allowing transparent verification of restored performance

This high-tech, human-driven approach means residents receive lasting solutions, not temporary patches, and can return to normal routines with confidence.

With HEP safeguarding heating and cooling systems across Evensville, homeowners enjoy peace of mind every season. From precise load calculations to responsive HVAC repair Evensville TN expertise, the company’s holistic methods deliver healthy air, comfortable temperatures, and lower energy consumption—all while anticipating tomorrow’s technology today.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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