Heating and Air Conditioning

Heating and Air Conditioning | Collegedale

At HEP, we take comfort in Collegedale to heart by offering reliable, energy-efficient heating and air conditioning solutions tailored to your needs. Our experienced team ensures your home or business stays comfortable year-round with expert installation, maintenance, and repair services. We pride ourselves on our commitment to quality and customer satisfaction, delivering prompt, professional care that keeps the environment at just the right temperature for you.

Experience the difference of a personalized approach where attention to detail and advanced technology meet. With HEP, you can trust that your heating and cooling systems are in the hands of dedicated professionals committed to optimizing your space for comfort, efficiency, and lasting performance. Join our community of satisfied customers who enjoy peace of mind knowing their indoor environment is managed with consistent excellence.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you provide in Collegedale?

We offer a comprehensive range of heating and air conditioning services in Collegedale including installation, repair, and maintenance for both residential and commercial properties. Our services cover furnace repair, air conditioner troubleshooting, routine system check-ups, and energy efficiency consultations to keep your indoor environment comfortable year-round.

How can I schedule a service appointment?

Scheduling an appointment with us is simple. You can call our Collegedale office directly or use our online booking form on our website. Once we have your details, our friendly customer service team will contact you to confirm your appointment and provide an estimated arrival time from our expert technicians.

Do you offer emergency heating and air conditioning repairs?

Yes, we understand that HVAC issues can arise unexpectedly. That’s why we offer 24/7 emergency repair services in Collegedale. Our certified technicians are available around the clock to address urgent problems and restore your heating or cooling system promptly.

How often should heating and air conditioning systems be maintained?

For optimal performance and longevity, we recommend scheduling maintenance at least twice a year—once before the summer season and once before the winter months. Regular inspections help identify minor issues early and ensure that your system is operating efficiently, which can prevent costly repairs in the future.

Are your technicians certified and experienced?

Absolutely. Our technicians in Collegedale are fully certified, experienced, and continuously trained on the latest HVAC technologies and industry standards. Their expertise ensures that every repair, installation, or maintenance service meets high-quality standards for safety and efficiency.

What factors determine the cost of a heating or air conditioning system installation?

The installation cost can vary based on several factors including the size and type of the system, its energy efficiency rating, modifications needed to your existing ductwork, and local permitting requirements. We provide tailored estimates after a thorough inspection of your property and a detailed discussion of your needs.

What our customers say

Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time

Juan A.

Jordan and Sebastian did an outstanding job. Very professional and knowledgeable. Great customer service and explained everything they did during the installation.

JAMES D.

Ronnie came out the other day and did awesome thanks I got air now 10/10 for hep

Jessica M.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!

M C.

I had meet with ronnie he gave me such a good deal on my unit the other companys was so high

Bidcar D.

Patrick was courteous and knowledgeable. He was prompt in diagnosing our AC issue.

Sean D.

Just had Kirk on the hvac side come check out my hvac that needs replaced . He was very professional and very helpful definitely highly recommend great company 👍🏻

亗Jarl

Today Hep came to work on my heat pump as it was not cooling properly. Jacob Newman came and did a system inspection and found the problem. He put in an order to replace the faulty part and got my home cool. Thank you.

Scott L.

Jonathan Carden was awesome friendly and professional. Got my heating and air working again .

Falisha G.

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!