Heating and Air Conditioning

Heating and Air Conditioning | Cumberland Gap

Experience year-round comfort with HEP’s heating and air conditioning services in Cumberland Gap. Our team of dedicated professionals is committed to delivering unparalleled service, ensuring your home or business remains perfectly climate-controlled no matter the season. From cutting-edge installations to precise repairs and routine maintenance, we tailor every service to fit your unique needs, combining technical expertise with a friendly, local touch.

We understand that comfort is more than just temperature—it’s about creating a space where you can relax and thrive. With HEP, you gain a partner devoted to enhancing your indoor environment, using only the highest quality equipment and the latest service techniques. Let us keep you comfortable and confident, knowing that your heating and air conditioning systems are in the hands of experts who care.

Air Conditioning

Dehumidifier Installation

Duct Cleaning

Heat Repair

HVAC Unit Replacement

Thermostat Upgrades

Ventilation and Air Quality

FAQs

What heating and air conditioning services do you offer in Cumberland Gap?

We offer a full range of HVAC services including installation, repair, maintenance, and replacement of heating and air conditioning systems. Our experienced technicians are equipped to handle both residential and commercial systems, addressing issues from minor repairs to full-scale installations. We ensure that your home or business remains comfortable year-round regardless of the season.

How do I schedule a service appointment for my HVAC system?

Scheduling a service appointment is straightforward. You can call our dedicated customer service line or visit our website to fill out a service request form. Our team will work with you to find a time that best fits your schedule. In Cumberland Gap, we pride ourselves on prompt and reliable service, ensuring that your HVAC system is assessed and repaired or maintained quickly to minimize any discomfort.

What types of heating and AC systems does your company work with?

Our technicians are trained to work with a variety of systems including central air conditioning units, ductless mini-splits, heat pumps, boilers, furnaces, and more. We also offer advanced energy-efficient options as part of our installation services. Whether you need a new installation or routine maintenance on an older system, we have the expertise to provide the best solutions for your property in Cumberland Gap.

How often should I schedule HVAC maintenance for my system?

Regular maintenance is crucial for the performance and longevity of your HVAC system. We recommend scheduling an annual check-up for heating systems before the winter season and a similar service for air conditioning systems before the summer months. Regular maintenance can help detect potential issues early, improve energy efficiency, and ensure that your system is operating safely and effectively.

Are there any energy-saving tips you can provide for maintaining my HVAC system?

Absolutely. To maximize energy efficiency and prolong the life of your system, we recommend changing filters regularly, sealing leaks around doors and windows, and scheduling routine maintenance checks. Additionally, installing a programmable thermostat can help you regulate temperature more effectively, reducing energy consumption without sacrificing comfort in your Cumberland Gap home or business.

Do you offer emergency HVAC repair services in Cumberland Gap?

Yes, we provide 24/7 emergency repair services for heating and air conditioning systems. We understand that HVAC issues can arise unexpectedly, especially during extreme weather conditions. Our emergency team is always on standby to help resolve issues quickly and efficiently, ensuring that you are not left without essential heating or cooling when you need it most.

What our customers say

Technician James was extremely kind and helpful looking at my system after driving almost an hkur to check it out. Ended up needing a full replacement but HEP is amazing they offer financing at great rates and Stuart was extremely helpful in that regard as well.

Michael D.

Jacob and Patrick came and fixed my daughter and her fiance's air-conditioning in their home ASAP while she was away having surgery. They were very fast.

Lisa G.

Called in because my A/C unit would not operate. Had a tech out the next day. Nathan was very friendly, and had the issue diagnosed and repaired incredibly fast.

Erika K.

Blown away by the quality of the HEP HVAC technicians. These guys are head and shoulders above their competitors. Patrick and Jacob showed that they really take pride in what they do and took the time to walk me through all the options and find the best solution to fit my needs. Rather than pour money into an ancient machine, I got a great deal on a new unit, and now my house is far more comfortable and utility bills far lower. Do yourself a favor and call these guys they’re the best in Knoxville.

Zane H.

Patrick was awesome. A/C was working fine yesterday morning. I was in and out of the house working all day, but when I came in yesterday afternoon, the A/C was kicking on. I did some troubleshooting myself but to no avail. We just sold our home, and the home inspection for the buyers was the next day! Middle of summer and a home inspection the next day. Could there be a worse time for the A/C to go out? I called HEP and asked them to come out the same day. Any fee they charged me was well worth it if we could at least diagnosis the problem. They did more than just diagnose the issue, however, and spent the next three hours fixing the problem. Three hours in the middle of summer, on a holiday (July 4), and at night (9-11 PM). Patrick saved my butt. Before he left he had everything working just the way it was supposed to work. Thank you, Patrick and HEP!

Zachary D.

Awesome job Justin! Found issues on hvac needing attention to keep us cool and going. Hep will keep my business in the future. 5 star service and technicians!!!

Joe L.

The installation team Matt and Jacob B was very professional and really helpful in sharing information on the installation. This made our experience much more pleasurable considering the situation. I would recommend this Company and certainly recommend that Matt and Jacob B install AC in any situation. Highly recommended them for reliability, performance, professionalism, and customer satisfaction.

Byron F.

Justin the hep teck went about and beyond will be using them again for all of my heating and cooling needs!!!!

Jeff A.

Nate came out to look at my AC unit today. He was professional, on time, and friendly. My husband and I had been considering replacing the unit last year and decided to wait. When Nate got here this time to check on the reason why it wasn't cooling like it should the answer was pretty much what we had expected. It's a 18 year old unit and she's working as hard as she can. We decided to upgrade the little engine who couldn't. The financing option was a godsend, we didn't really have the cash to pay for a new unit all upfront.