Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Gatlinburg

Discover unparalleled comfort and efficiency with HEP's premier heating and air conditioning services in Gatlinburg. Whether you're looking to escape the summer heat or stay warm during those chilly mountain winters, our expert team ensures your home is perfectly climate-controlled all year round. Utilizing the latest technology and a customer-first approach, we offer tailored solutions that meet your specific needs. Trust HEP to deliver reliable, energy-efficient systems that keep your indoor environment as welcoming as the scenic beauty outside your door. Enjoy peace of mind knowing that comfort is just a call away with HEP.

FAQs

What types of heating and air conditioning systems do you install?

We install a wide range of heating and air conditioning systems, including central air conditioners, heat pumps, ductless mini-split systems, furnaces, and geothermal systems. Each system is selected based on your specific needs, property size, and energy efficiency preferences.

How do I know what size HVAC system I need for my home?

Sizing an HVAC system correctly is crucial for optimal performance and energy efficiency. Our certified technicians perform a detailed load calculation, considering factors like your home's square footage, insulation, window type, and local climate conditions in Gatlinburg to determine the most suitable system size for your needs.

What maintenance is required for my HVAC system?

Regular maintenance is essential for keeping your HVAC system running efficiently. We recommend scheduling a professional inspection and tune-up twice a year, typically in the spring and fall. Routine tasks include changing air filters, cleaning coils, checking refrigerant levels, and inspecting electrical components.

Are there any energy efficiency incentives or rebates available?

Yes, there are several incentives and rebates available for energy-efficient HVAC systems. These can include federal tax credits, local utility rebates, and manufacturer promotions. Our team stays updated on the latest offers and can help you navigate these opportunities to maximize your savings.

How long does it take to install a new HVAC system?

The installation time for a new HVAC system typically ranges from one to three days, depending on the complexity of the job and the type of system being installed. We strive to complete installations efficiently while ensuring high-quality workmanship. Our technicians will provide a detailed timeline during the initial consultation.

What should I do if my HVAC system stops working?

If your HVAC system stops working, first check for simple issues like a tripped circuit breaker, a malfunctioning thermostat, or an obstructed air filter. If these checks don't resolve the issue, contact us immediately for professional assistance. Our technicians are available 24/7 for emergency repairs to ensure your home remains comfortable.

What our customers say

Wayne came out to fix my unit . He was professional and amazing. Hep was 300.00 cheaper than other companies I called.
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Chasta B.
Dustin Lynn Zach Morriisey did a great job installing our heating system
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William H.
Richard Watts was very helpful and about my HVAC problem and helped me find the best solution and cost
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Geneva T.
Richard diagnosed our HVAC issue quickly and we had our air conditioning back on the same day. Thanks!
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Brandon S.
Patrick and Nate were very thorough with everything we needed to replace, got it fixed very quickly, customer service was great to, very friendly. Overall great experience, if needed in the future will definitely be calling HEP
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Kassandra J.
Chase is awesome did an amazing job with my air unit
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Kevin R.
Jacob and Christian did a great job installing new HVAC units for us. They worked long hours and were very professional.
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Pamela W.
Chase was amazing did a great job fast and got me back up and heating
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Sandra T.
I was very pleased with Andrew and the service he gave. I will definitely pass this on to people that ever need any hvac work done. Thank you!
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Andi M.
Was having issues with with my heat pump. Was having difficulty getting a response from other companies. Sure enough, when I needed them most HEP was on the way!
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Jason L.

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(423) 819-7773