Heat Repair

Heat Repair | Heating and Air Conditioning | Gatlinburg

Looking for reliable heat repair services in Gatlinburg? HEP's Heating and Air Conditioning is your go-to solution for staying cozy during those chilly mountain winters. Our experienced technicians are dedicated to restoring warmth to your home quickly and efficiently. From furnace malfunctions to heat pump issues, we handle it all with expertise and a smile. Plus, HEP's commitment to excellent customer service ensures you'll be treated like family, every step of the way. Don’t let the cold get you down; contact us and experience comfort redefined.

FAQs

What are the common signs that my heating system needs repair?

If you notice uneven heating, strange noises, frequent cycling, higher energy bills, or the system not turning on at all, these could be indicators that your heating system needs repair. It’s crucial to address these issues promptly to avoid further damage and maintain efficient heating.

How often should I have my heating system serviced?

It is recommended to have your heating system serviced at least once a year, ideally before the start of the winter season. Regular maintenance can help identify potential issues early, improve efficiency, and prolong the lifespan of your system.

What should I do if my heater stops working in the middle of a cold night?

First, check your thermostat to ensure it's set correctly and see if the circuit breaker has tripped. If these are not the issue, you can try resetting the system. If the heater still does not work, it's best to call a professional repair service immediately to diagnose and fix the problem.

How can I improve the efficiency of my heating system?

To improve the efficiency of your heating system, ensure regular maintenance, replace or clean filters monthly, seal any leaks in ductwork, and consider upgrading to a programmable thermostat. Additionally, ensuring your home is well-insulated will help maintain consistent indoor temperatures.

Are there any energy-efficient heating options available?

Yes, there are several energy-efficient heating options available, such as heat pumps, high-efficiency furnaces, and radiant floor heating. These systems often use less energy and can significantly reduce your heating bills. Consult with a professional to determine the best option for your home.

How much does heating system repair typically cost in Gatlinburg?

The cost of heating system repair in Gatlinburg can vary widely depending on the nature and extent of the problem. Minor repairs may cost a few hundred dollars, while more significant issues can be more expensive. We offer a detailed assessment and quote before starting any repair work to ensure transparency.

What our customers say

Over the last few years of new homeownership, we've needed up-keep attended to between basic plumbing and AC issues. Today was no exception as we had a leak occur on our AC unit with the refrigerant. Our house was suffering from the heat wave and it was taking about 6 days for HEP to reach out. To most homeowners, that was an automatic 1 star review. Not in my eyes. These technician are state of the art and masters of their class, and Patrick McGraw was no exception. His excellence in knowledge and patience to describe our issues with our AC unit was a swift reminder of why I will continue to pay HEP for any future services. I've always enjoyed their thorough explaining to make myself, as a homeowner, feel included in the why of everyday problems homeowners face. He allowed me to speak with his management team to discuss my frustrations with pricing on needing to get the leak fixed and why I feel like this wasn't something I could control, yet I was somehow responsible for the payment of the repairs. We negotiated on terms to bring the price down and ensure I wasn't left frustrated and dissatisfied with the fact that we're all humans with jobs to do and lives to live. I thank Patrick and his boss for continuing to work with me and make sure my family is safe and comfortable. To anyone wondering if HEP is a good option, you made it this far to read this, didn't you?

Tyler W.

Carl Frazier the tech that came on site was courteous and fast. Replaced the condenser fan motor in no time and got us up and running.

Kevin J.

HEP came out quick and Jacob Newman was super helpful in getting everything working again!

Jennifer H.

Everyone was courteous and professional. Amanda arrived shortly after I made the call. She diagnosed the issue, provided a reasonable quote and scheduled the repair for tomorrow. Others didn’t and weren’t going to react to my needs with any urgency. The slogan is true “HEP Is on the way!” HEP just gained another loyal customer.

Carla F.

Patrick was amazing! He has serviced our heat before and knew our unit and what it needed for its A/C side! He was a pleasure to work with and hope he is for anyone else in the future

Jeff S.

Hep sent Jacob Newman for assessment and repair of our A/C unit during 90+ temperatures. Jacob quickly found the problem and got things working again! Not only was he very knowledgeable for providing additional quotes, but he was very a personable person to talk with! Keep up hiring great people like Jacob, Hep, and work will follow!

David K.

Jacob Newman was our technician that checked our heat pump. He is a wonderful young man and he explained everything so I could understand. Keep up the good work Jacob. Thank you, Rita G Bass

Rita B.

Carl Frazier was amazing he got out air going in just a few minutes. He explained everything and took care to make sure everything was good before he left. He is a HERO!

Brittany D.

Patrick drove partway across the state on a Saturday to save us from the coming heatwave. Thank you, Patrick, for your quick, professional, courteous service.

Frankie M.

We needed someone to come out and inspect our AC/Heating unit and Patrick was our guy! He’s very knowledgeable, gave us several different troubleshooting options to choose from. Would 10/10 call on them again