Heat Repair

Heat Repair | Heating and Air Conditioning | Cleveland

At HEP's Heating and Air Conditioning, we understand the importance of a warm and comfortable home, especially during Cleveland's frigid winters. When your heating system breaks down, you can count on our expert technicians to provide prompt, reliable, and efficient heat repair services. With years of experience and a commitment to excellence, we diagnose issues quickly and offer solutions that restore warmth to your home. Trust us to keep the chill out of your home and ensure your heating system runs smoothly all season long. Don't let the cold get to you—reach out today and experience the HEP difference!

FAQs

How do I know if my heating system needs repair?

Several signs indicate your heating system may need repair: unusual noises, uneven heating, higher than normal energy bills, frequent cycling on and off, and a malfunctioning thermostat. If you experience any of these issues, it is advisable to call for a professional evaluation to prevent more serious damage.

What types of heating systems do you repair?

We repair a wide range of heating systems, including furnaces, boilers, heat pumps, and ductless mini-split systems. Our technicians are trained and experienced in handling various models and brands, ensuring comprehensive service tailored to your specific setup.

How often should I schedule maintenance for my heating system?

It is recommended to schedule maintenance for your heating system at least once a year, preferably before the onset of the cold season. Regular maintenance helps in identifying potential issues early, improving overall efficiency, and prolonging the life of your system.

What can I do to prevent heating system failures?

Regular maintenance is key to preventing heating system failures. Cleaning or changing filters monthly, ensuring vents and ducts are free from obstructions, and checking the system’s operation periodically can help prevent breakdowns. Additionally, scheduling annual professional inspections can catch and resolve issues before they turn into costly repairs.

How quickly can you respond to a heating repair emergency in Cleveland?

We understand that heating issues can be urgent, especially in the cold months. We offer 24/7 emergency repair services and strive to respond as quickly as possible, often within a few hours, to restore your comfort and safety.

What should I do if my heating system stops working during a cold spell?

If your heating system stops working during a cold spell, check the thermostat settings, circuit breakers, and filters first. If these appear normal and you can't identify the problem, contact us immediately for emergency repair service. Meanwhile, use space heaters safely and layers of clothing to stay warm until help arrives.

What our customers say

Josh Crawford was the tech who was sent to repair my ac system, and his service was outstanding. He was professional as well as personable. He showed me how my system worked and what I could do to properly maintain it. He went over and beyond what was required to see that my system was working that same morning. He was very friendly and kind, and I enjoyed his conversation while he worked. Due to his superb service, I am glad that I chose HEP to fix my ac system, and I would recommend HEP to my family and friends.

Heather K.

When we found out we needed a new heat/air system, we got 10 estimates. It took weeks, but was worth it, because we chose HEP. Got a great deal, no interest, for a certain time, on payments, and great service. The crew that came out, to this old house, just started in, never stopped, did a great job, and cleaned up after themselves, didn't leave a scrap of material anywhere. Love this kind of service, and will call HEP again! Thank you, to the "crew", also.

Dee S.

Thank you HEP for outstanding performance and customer service. I called HEP and they came to the rescue and fixed my AC unit. And did it very professionally answering all my questions and explaining everything. The best part of it all was the price, being way less than I had in mind. I will recommend to anyone! Thanks again!

Godisgood

Fantastic service from Nathan for my HVAC problem! He very quickly figured out what was wrong with my system (some dummy had wired it wrong), redid it, and I had cold air. Just in time for the hot summer heat Thanks Nathan!

Travis D.

We needed a repair to our AC system at the peak of last summer's heat and HEP were the only folks who were able to come out (or even answer the phone, for that matter). They actually managed to get someone to our place that same day and relieve our 95° misery. So I was quick to consider them last week when we had more trouble with our 10-year-old system this spring. Again they were very responsive - and although they weren't able to fix the problem right then (a combination of factors necessitated a more extensive replacement) they promptly quoted the more involved work that was needed. I considered other options for a couple of days without seeing an obvious better choice that was available to do the work, then called to say I was ready to hire HEP for the work. Bob Mathews promptly came to my workplace to finalize all the details of the proposal with me... and then arranged for the work to begin within two days, even though it was an awkward downtown job the would require a crane for roof access. When the actual day of work came I had a last minute panic about the specific equipment choice we'd made and Bob was quick to answer the phone and go over the details again, clarifying my area of uncertainty. The team who came to do the actual installation of our new coils and condenser unit consisted of Tommy Fitzgerald and Joshua McCarty, both excellent guys. They were intent on doing a thorough job and communicating what they were up to as they did it. My wife and I both felt completely comfortable with them. All in all this was a great experience, even though it involved suddenly having to spend a bit of cash we weren't expecting to. Thanks Bob, Joe, Tommy, and Joshua - it's great to have working AC again!

Adan A.

95 degrees and my air goes out! Three hours later George arrives. I took only five minutes and all was working. George must have done the repair a million times because he knew just what it was. The repair was $327 but it beat paying $3,000 for a new compressor! George was friendly and had a big smile. I would highly recommend HEP.!!!!

Brett O.

Joshua McCarty just left from servicing my air conditioning unit. He is probably one of the best air conditioning service people that I have met. He explained everything he was going to do, and cleaned my exterior unit twice. I highly recommend him, and I thank him for being so informative and polite.

Sue P.

We had a new Trane HP installed today,our second Heat pump in fifteen years, All from different dealers. We received the best service from HEP. The Techs were polite and knowledgable. We are very satisfied.