Heat Repair

Heat Repair | Heating and Air Conditioning | Blountville

HEP’s Heating and Air Conditioning in Blountville combines local expertise with a passion for customer comfort. When the chill sets in, our dedicated technicians work quickly to diagnose and repair your heating system, ensuring your home stays warm and safe throughout the season. With years of experience under our belts, we treat every repair like it’s our own, offering honest service that stands the test of time.

Rely on us for prompt, professional care that goes above and beyond industry standards. Whether it's a minor repair or a more complex issue, our team uses state-of-the-art tools and techniques to get your heat back on track. Trust HEP to keep your indoor environment cozy, efficient, and ready to weather any storm.

FAQs

What heating repair services do you provide in Blountville?

We offer a wide range of heating repair services in Blountville, including diagnostics, routine maintenance, emergency repair, thermostat troubleshooting, and complete system overhauls. Our technicians are trained to work on various types of heating systems, ensuring your home stays warm and safe even during the coldest months.

Why is my heating system not producing enough heat?

There are several reasons your heating system might not be producing enough heat. Common issues include a clogged air filter, thermostat malfunctions, damaged or dirty burners, and issues with the heat exchanger or ductwork. Our technicians will conduct a thorough diagnostic to identify the problem and provide effective solutions tailored to your system.

How often should I schedule maintenance for my heating system?

Regular maintenance is essential for the efficiency and longevity of your heating system. We recommend having your system inspected and serviced at least once a year, ideally before the heating season begins. Routine maintenance can help prevent unexpected breakdowns, ensure optimal performance, and potentially lower your energy bills.

Are there safety concerns with a malfunctioning heating system?

Yes, a malfunctioning heating system can pose several safety risks. Issues such as carbon monoxide leaks, gas leaks, or faulty wiring can endanger your home and family. It is important to address any signs of malfunction—such as unusual odors, inconsistent heating, or unusual noises—immediately to prevent potential hazards.

How do I know if I need a repair or a full replacement of my heating system?

Deciding between repair and replacement depends on several factors, including the age of your system, the cost of repairs, and its overall efficiency. If your heating system is older and experiencing frequent breakdowns, a full replacement may be more cost-effective in the long run. Our experts can help evaluate the condition of your system and recommend the best option based on your needs and budget.

How can I improve the efficiency of my heating system?

Improving your heating system's efficiency can be achieved through regular maintenance, installing a programmable thermostat, and ensuring proper insulation in your home. Additionally, consider upgrading to a more energy-efficient model if your system is outdated. Our technicians can offer personalized advice on energy-saving strategies and recommend improvements that can result in lower utility bills and improved indoor comfort.

What our customers say

Jacob Newman absolutely was wonderful and well want him to be our guy when we have issues with our AC unit.

Lanita D.

Johnathon was an amazing technician. He knew exactly what my issue was and fixed it quickly. We got A/C back that day and saved us from a night of heat. Thank you!

Trash C.

Today Hep came to work on my heat pump as it was not cooling properly. Jacob Newman came and did a system inspection and found the problem. He put in an order to replace the faulty part and got my home cool. Thank you.

Scott L.

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!

James P.

Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time

Juan A.

I feel we finally have some solid information and resolution to the issues we've been having with our HVAC system. Jacob Newman has been a godsend. He patiently listened to everything we had to say and took the time to research the history of service we've had on this unit. He's then meticulously investigated the situation to come to a valid conclusion. He then offered to extend his workday into the off hours to stay and finish repairing the issue for us. Jacob is an exemplary employee and HEP is lucky to have him. THANK YOU, JACOB!

Don H.

Jacob Newman fixed my hvac unit very professional and fast would highly recommend

Rudy C.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!