Heat Repair

HEPHeat Repair

Heat Repair | Heating and Air Conditioning | Mascot

At HEP, we understand that a reliable heating system is crucial to keeping your Mascot home warm and comfortable. Our experienced team specializes in swift, effective heat repair solutions, ensuring that any issues with your system are diagnosed and resolved with precision. With a commitment to quality workmanship and customer satisfaction, we’re here to restore your peace of mind and ensure your home stays cozy, no matter how chilly it gets.

Beyond our technical expertise, HEP takes pride in offering exceptional service from start to finish. We believe in transparent communication, timely responses, and fair pricing, making us the go-to choice for heat repair in Mascot. Trust our dedicated professionals to provide the reliable care your heating system deserves, so you can enjoy a warm and inviting home all season long.

FAQs

What types of heating systems do you repair in Mascot?

We repair a wide range of heating systems including gas furnaces, electric heaters, heat pumps, and boilers. Our technician team is experienced with popular brands and models, ensuring that your system is properly diagnosed and fixed, regardless of the type or severity of the issue.

How quickly can you respond to a heat repair emergency?

In Mascot, we prioritize your comfort and safety. Our emergency repair services are designed to provide rapid response times, with many cases receiving service within a few hours. We understand that heating issues can be urgent, and our team is on-call to address emergencies promptly.

What are some common signs that my heating system needs repair?

Common indicators include uneven heating or no heat at all, unusual noises, frequent cycling on and off, increased energy bills, and strange smells or visible smoke. If you notice any of these signs, it’s wise to contact a professional to assess the system before the issues worsen.

How can I improve the efficiency of my heating system?

Regular maintenance is key to maintaining efficiency. Schedule annual check-ups, replace filters regularly, seal drafts in your home, and consider upgrading to a programmable thermostat. These steps help reduce strain on your system, lower energy costs, and extend the lifespan of your unit.

How do you ensure safety during heat repair services?

Safety is our top priority. Our technicians follow strict industry safety protocols, including turning off systems as needed, using proper personal protective equipment (PPE), and ensuring all repairs meet local building and safety codes. We also carefully inspect gas lines and electrical systems to mitigate any risks.

What steps should I take to maintain my heating and AC system year-round?

For year-round performance, it’s important to have regular professional maintenance, change filters every 1-3 months, keep vents and registers unobstructed, and schedule seasonal tune-ups. This not only keeps your system operating efficiently but also helps identify minor issues before they become major problems.

What our customers say

AC unit went out on a Sunday afternoon with extreme heat. Called HEP and within 4 hours I was cool again! Unit was covered under warranty, so no cost to me even though I did not buy it from HEP Great service, great technician!
Charles W. profile photo
Charles W.
Our old AC unit decided to call it quits so Keith from Hep came out explain and was very informative about all of the units pricing and how the installation would go and also helped us on getting it financed and insulation he said would be finished within one day and explained all of the warranties that we would have on the air handler on the installation and on the outside unit as well very nice very informative and very knowledgeable about his job thanks for all the help
Paula B. profile photo
Paula B.
Randy did a great job on repairing my air unit. He was very professional and went above and beyond by cleaning the grass out ofof t unit as well. Would definitely recommend.
Viki W. profile photo
Viki W.
Kevin was excellent and knows his job beyond expectations!! Very informative with all explanations. Very perfessional and worked very, very late into the night. Hep should give him a raise and awards for his dedication and going far above and beyond. I really appreciated him coming and getting my AC working when it was close to 90 degrees. Thank you Kevin!!
Constance D. profile photo
Constance D.
Great experience with Hep today. Just called this morning with our AC out. Randy was at our place by early afternoon and took great care of everything.
Pamela H. profile photo
Pamela H.
Our air had been out since the previous night at 9:30pm and Randy Brooks was there for less than a half hour and we had air again. Great service and he was friendly and paid attention to our dog!
Pam B. profile photo
Pam B.
George was very helpful on arriving for my AC unit. He was very knowledgeable and helped with the problem that was wrong. I would recommend him to anyone! He was awesome and great to talk with! Thank you George for everything your the best. Happy Wife= Happy Life
Zachary M. profile photo
Zachary M.
Michael Thomas was super. He was very friendly and knew exactly what to trouble shoot. He got right to it and got my AC unit working again. He truly understands great customer service. The service industry needs more men like Michael.
Sherry K. profile photo
Sherry K.
The HEP Tech Patrick McGraw worked with my vacation schedule to get the coil in my HVAC unit installed. Weather forced him to reschedule twice and he responded by coming the day after we returned from vacation. He showed my wife the old damaged coil ( I was detained at that time), and we checked over the repair together. While I was a little disappointed in some original scheduling snafus, Kevin did a great job and gave us his contact info so we could request him in the future. Overall very satisfied.
Ken C. profile photo
Ken C.
Michael Thomas HVAC specialist was fantastic today. From getting to know our dogs to explaining what we need to do. Very knowledgable and patient with my questions. Great asset to your team
Dorothy C. profile photo
Dorothy C.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
Book Online
(423) 819-7773