Heat Repair

Heat Repair | Heating and Air Conditioning | Benton

HEP's Heating and Air Conditioning Heat Repair in Benton

At HEP, we understand that a properly functioning heating system is essential for comfort and safety. Our expert team in Benton is dedicated to providing fast, reliable heat repair services that get your system back on track with minimal downtime. With years of experience and commitment to quality, we diagnose issues quickly and offer durable solutions tailored to your specific needs.

Our professionals use advanced techniques and quality parts to ensure your heating system runs efficiently even during the coldest days. Whether it's a minor fix or a more comprehensive repair, you can count on us for thoughtful service and clear communication every step of the way. Trust HEP to keep your home warm and your worries at bay.

FAQs

What heating repair services do you offer in Benton?

We provide comprehensive heating repair services including furnace diagnostics, repairs for gas and electric heaters, thermostat adjustments, and emergency heating repairs. Our technicians are experienced in handling a wide range of heating issues, ensuring that your system is running efficiently and safely.

How can I tell if my heater needs repair?

There are several signs that your heater may need repair, such as inconsistent temperatures, unusual noises, strange odors, or higher than normal energy bills. If you notice any of these symptoms, it’s best to have your system checked by a certified technician to prevent further issues and ensure comfort in your home.

What should I do if my heater stops working during the cold season?

If your heater unexpectedly stops working during winter, first check that the thermostat is set to the correct temperature and that your circuit breakers are functioning properly. If basic troubleshooting does not resolve the issue, it is important to contact a professional heating repair service immediately to diagnose and fix the problem safely.

How often should I schedule maintenance for my heating system?

Regular maintenance, preferably once a year before the cold season begins, is recommended to ensure your heating system operates at peak efficiency. Annual inspections help detect potential problems early, extend the lifespan of your equipment, reduce energy costs, and maintain a safe indoor environment.

Are there any cost-saving benefits to timely heating repairs?

Yes, addressing minor heating issues quickly can prevent more serious damage that might require extensive repairs or even a complete system replacement. Efficient heating systems also consume less energy, which lowers your utility bills. Regular maintenance and prompt repairs help maintain the system’s efficiency, ultimately saving you money in the long run.

Can I perform any DIY repairs on my heating system?

While there are basic maintenance tasks, such as replacing filters or cleaning vents, that can be safely performed by homeowners, most heating repairs should be handled by professionals. Incorrect repairs or maintenance can pose serious safety risks, including fire hazards and gas leaks. Therefore, it is advisable to contact a licensed technician for any repairs or complex maintenance tasks.

What our customers say

Jonathan Gardner was an excellent tech and explained everything with proof to back up everything he showed us about our failing unit!! Highly recommend this company as he was professional and took his time to walk us through each step he took, he was also very hands on and you could tell he wasn’t just trying to make a sale for the company. We are now going to get a new unit for our home. Will be using HEP from now on!

James P.

Thanks hep I had the pleasure of meeting Ronnie the other day he came out and fixed my unit in no time

Juan A.

I feel we finally have some solid information and resolution to the issues we've been having with our HVAC system. Jacob Newman has been a godsend. He patiently listened to everything we had to say and took the time to research the history of service we've had on this unit. He's then meticulously investigated the situation to come to a valid conclusion. He then offered to extend his workday into the off hours to stay and finish repairing the issue for us. Jacob is an exemplary employee and HEP is lucky to have him. THANK YOU, JACOB!

Don H.

Jacob Newman fixed my hvac unit very professional and fast would highly recommend

Rudy C.

We purchased our home 02/2024. During tour of home we identified issue with 1 of outside unit, submitted offer with request seller have HVAC looked at and identify issues. Was informed no leaks visible running properly yet freon was low & refilled, we believed the seller that there was no further issue and continued with sale. We had no issue with remain of winter or summer heat/cool, yet was shocked at electric bill each month but attributed to house being much larger than prior. Fast forward to 01/2025 and the extreme cold. We had another HVAC company come service unit as home always felt "cold" came to learn there was a wire that was attached in wrong position which made the unit run in A/C mode year round. Once this was fixed it smelt like the house was going to burn down and we finally had heat !!! Forward to 04/2025 we had that company come out and service both our units. We informed of hx of HVAC; completed service on units, learned the upstairs unit functioning normally, but main unit was low on Freon and LEAKING & had indicated of it was low on Freon prior it was leaking than !!! He said it would eventually turn into ice block and need to replace, well low n behold the next day it was an ice block...THIS IS WHERE HEP comes in. We contacted HEP because they installed our last HVAC at our last home as we got best deal from them. Rob came out, he had read the notes of what is going on, as soon as he pulled the panel, up an ice block still. Rob stayed all day working to get us approved, especially when we informed the girl who does the financing we wanted to go through a particular finance company, she did not and submitted to multiple others including a "lease to own" at over $300/mth for ??? Years, NO !!! We don't have that bad of credit, just submit to this company, nope she couldn't do that...Well Rob got on the phone to Marissa; informed her of situation. She contacted the said finance company and within mins yes mins she had us approved for what we needed & apparently plus and with a much more reasonable monthly payment to get a new HVAC unit installed and for the NEXT DAY !!! Yes the next day...Rob had indicated we will be extremely happy with the unit and will save us $$$ starting day 1... Brandon & Tyler came out next day and put in our new unit, both were professional, approachable, friendly and always willing to answer questions. Can't wait for a much more comfortable cooling and heating of our home & save some $$$. Rob is coming back out on Monday to look at our 2nd unit to be sure it is in optimal working condition and advise & provide estimate for it. We are soo thankful and grateful for Rob & getting this done for us !!!

M C.

I love hep thanks for sending Ronnie out he did a awesome job

Tyler S.

Patrick was courteous and knowledgeable. He was prompt in diagnosing our AC issue.

Sean D.

Jacob Newman absolutely was wonderful and well want him to be our guy when we have issues with our AC unit.

Lanita D.

Johnathon was an amazing technician. He knew exactly what my issue was and fixed it quickly. We got A/C back that day and saved us from a night of heat. Thank you!

Trash C.

Today Hep came to work on my heat pump as it was not cooling properly. Jacob Newman came and did a system inspection and found the problem. He put in an order to replace the faulty part and got my home cool. Thank you.