Heat Repair

Heat Repair | Heating and Air Conditioning | Shelbyville

When unexpected heat issues strike in Shelbyville, HEP's Heating and Air Conditioning is ready to restore comfort to your home with prompt and reliable service. Our skilled technicians bring years of experience to every repair, ensuring that your heating system is back up and running quickly and efficiently. We pride ourselves on transparency, affordability, and a commitment to delivering personalized care tailored to your specific needs.

No matter the season, our team is here to provide expert diagnostics and effective repair solutions so you can enjoy a warm, comfortable space. At HEP's, we understand that a properly functioning heating system is vital—not just for your comfort, but for your peace of mind. Trust us to keep your Shelbyville home cozy all year round with our dependable heat repair services.

FAQs

What types of heating repair services do you offer in Shelbyville?

We offer a comprehensive range of heating repair services including routine tune-ups, emergency repairs, and troubleshooting on various types of heating systems such as furnaces, boilers, and heat pumps. Our experienced technicians are skilled in diagnosing and resolving issues quickly to ensure your home stays warm and comfortable throughout the winter.

How quickly can I expect a response for a heating repair emergency in Shelbyville?

We understand that heating emergencies require immediate attention, which is why we offer prompt response times for urgent repair calls. In most cases, our technicians can arrive the same day, and in many instances within just a few hours, ensuring minimal downtime and restoring your heating system as quickly as possible.

What are some common heating system issues you repair?

Common issues we address include malfunctioning thermostats, worn-out heating elements, gas pressure problems, blower motor failures, and inadequate airflow. We also repair problems caused by regular wear and tear as well as more complex issues that may require replacement of specific components.

Do you offer maintenance services to help prevent future heating problems?

Yes, preventive maintenance is a key part of our service offerings. Regularly scheduled maintenance helps identify potential issues before they become major problems. Our maintenance plans include thorough inspections, cleaning of system components, filter replacements, and system optimizations to prolong the lifespan of your heating equipment and ensure efficient performance.

Are your technicians licensed and insured?

Absolutely. All of our technicians are fully licensed, insured, and highly trained in the latest heating system technologies. Our commitment to quality and safety means you can trust our experts to perform repairs that meet industry standards while ensuring the protection of your home and property.

What should I do to prepare for a heating system repair appointment?

To prepare for your repair appointment, please ensure that the area around your heating system is accessible and free of any obstacles. It’s helpful to have a clear description of the issues you’re experiencing and any relevant maintenance history. Additionally, make sure to secure any pets and inform our technician of any specific concerns you might have. This preparation helps ensure a smooth and efficient repair process.

What our customers say

95 degrees and my air goes out! Three hours later George arrives. I took only five minutes and all was working. George must have done the repair a million times because he knew just what it was. The repair was $327 but it beat paying $3,000 for a new compressor! George was friendly and had a big smile. I would highly recommend HEP.!!!!

Brett O.

I moved to Knoxville almost two years ago and have used HEP for all of my plumbing and HVAC needs including replacement of my water service line and my entire plumbing system. The latest project was the replacement of my existing aged electric heat pump with a Trane split AC and gas heating unit. The final product was a five star installation; however, they had to come back to make some major final adjustments. Their employees are always courteous and professional. I will continue to use HEP for all of my needs.

George F.

We had a new Trane HP installed today,our second Heat pump in fifteen years, All from different dealers. We received the best service from HEP. The Techs were polite and knowledgable. We are very satisfied.

David P.

Bob was very friendly and quick to respond when our A/C went out. I would recommend Hep Inc. For all my home repairs.

Dan H.

When we found out we needed a new heat/air system, we got 10 estimates. It took weeks, but was worth it, because we chose HEP. Got a great deal, no interest, for a certain time, on payments, and great service. The crew that came out, to this old house, just started in, never stopped, did a great job, and cleaned up after themselves, didn't leave a scrap of material anywhere. Love this kind of service, and will call HEP again! Thank you, to the "crew", also.

Dee S.

Anthony Ogden II and I called Hep to check out an HVAC System that was not working. Not only was HEP available to come out quickly during the time frame needed but got the system up and running. The repair man Will was very professional and on time he also answered questions we had about the system and about options for getting a new system soon. We would highly recommend HEP!

Tammie O.

Thank you HEP for outstanding performance and customer service. I called HEP and they came to the rescue and fixed my AC unit. And did it very professionally answering all my questions and explaining everything. The best part of it all was the price, being way less than I had in mind. I will recommend to anyone! Thanks again!

Godisgood

They performed wonderful customer service. Had issues a couple of times with my unit and called them, and they where there and had the issue resolved in no time! Would recommend Hep to anyone

April L.

Fantastic service from Nathan for my HVAC problem! He very quickly figured out what was wrong with my system (some dummy had wired it wrong), redid it, and I had cold air. Just in time for the hot summer heat Thanks Nathan!

Travis D.

We needed a repair to our AC system at the peak of last summer's heat and HEP were the only folks who were able to come out (or even answer the phone, for that matter). They actually managed to get someone to our place that same day and relieve our 95° misery. So I was quick to consider them last week when we had more trouble with our 10-year-old system this spring. Again they were very responsive - and although they weren't able to fix the problem right then (a combination of factors necessitated a more extensive replacement) they promptly quoted the more involved work that was needed. I considered other options for a couple of days without seeing an obvious better choice that was available to do the work, then called to say I was ready to hire HEP for the work. Bob Mathews promptly came to my workplace to finalize all the details of the proposal with me... and then arranged for the work to begin within two days, even though it was an awkward downtown job the would require a crane for roof access. When the actual day of work came I had a last minute panic about the specific equipment choice we'd made and Bob was quick to answer the phone and go over the details again, clarifying my area of uncertainty. The team who came to do the actual installation of our new coils and condenser unit consisted of Tommy Fitzgerald and Joshua McCarty, both excellent guys. They were intent on doing a thorough job and communicating what they were up to as they did it. My wife and I both felt completely comfortable with them. All in all this was a great experience, even though it involved suddenly having to spend a bit of cash we weren't expecting to. Thanks Bob, Joe, Tommy, and Joshua - it's great to have working AC again!