Heat Repair

Heat Repair | Heating and Air Conditioning | Fayetteville

HEP's heating and air conditioning repair service in Fayetteville is your trusted partner when it comes to reliable and prompt heat repair solutions. When your heating system falters, our skilled technicians are on call to diagnose and fix the issue quickly, ensuring your home stays warm and comfortable even on the chilliest days. With a commitment to quality service and customer satisfaction, we guarantee clear communication, professional workmanship, and lasting results.

Experience peace of mind knowing that HEP is dedicated to restoring your comfort with exceptional repair services tailored for Fayetteville residents. We understand the urgency of heat repair and strive to bring efficient, expert solutions right to your doorstep, making us the go-to choice for reliable heating and air conditioning repair in your community.

FAQs

What types of heating systems do you repair in Fayetteville?

We repair a wide range of heating systems including furnaces, heat pumps, boilers, and ductless mini-split systems. Our experienced technicians have the expertise to handle both residential and commercial heating units, ensuring that they run efficiently and safely.

What are some common issues that require heat repair?

Common issues include malfunctioning thermostats, failure to ignite, unusual noises, uneven heating, and error codes on digital displays. These problems can stem from a variety of causes such as wear and tear, poor maintenance, or faulty components. Our technicians thoroughly diagnose and fix these issues to restore your heating system's performance.

How quickly can you respond to a heating repair emergency?

We understand that heating issues can be urgent, especially during colder months. In Fayetteville, we strive to offer prompt emergency repair services with same-day scheduling in many cases. Our team is dedicated to ensuring your home or business is warm and safe as quickly as possible.

Are your technicians licensed and insured?

Yes, all of our technicians are fully licensed and insured. We prioritize the safety and quality of our work, which ensures that every repair is performed to the highest industry standards. This also gives our clients peace of mind knowing they are receiving professional service backed by proper credentials.

How often should I schedule maintenance for my heating system?

Regular maintenance is crucial to the longevity and efficiency of your heating system. We recommend scheduling professional maintenance at least once a year, preferably before the heating season begins. Routine check-ups help identify potential issues before they become major problems and can improve system performance and energy efficiency.

Why should I choose your heating repair services in Fayetteville?

Our heating repair services in Fayetteville are backed by years of professional experience, a commitment to quality, and a dedication to customer satisfaction. We offer timely service, transparent pricing, and detailed diagnostics to ensure your heating system is safely and effectively restored. Our local expertise means we understand the specific climate challenges in Fayetteville, enabling us to provide tailored solutions for your heating needs.

What our customers say

Joshua McCarty just left from servicing my air conditioning unit. He is probably one of the best air conditioning service people that I have met. He explained everything he was going to do, and cleaned my exterior unit twice. I highly recommend him, and I thank him for being so informative and polite.

Sue P.

Ronnie was so nice and helpful in addressing the problem with unit. Wonder tech and recommend him highly.

G W.

Josh McCarty came out to inspect my air conditioning unit. He assured me everything was working as it should; not one week later I had to call HEP to come back out because my unit stopped cooling. Initially, Cole came out to inspect the problem. He contacted Josh to come out to aid in the repair. Josh is a remarkable technician. He inspected the unit, fixed the problem, then he gave me his personal number if I needed additional help. Josh is friendly, conscientious, and knowledgeable of what he is doing and how to do it. Give this man a bonus for his exceptional attitude toward his customers.

Connie B.

We had a new Trane HP installed today,our second Heat pump in fifteen years, All from different dealers. We received the best service from HEP. The Techs were polite and knowledgable. We are very satisfied.

David P.

Bob was very friendly and quick to respond when our A/C went out. I would recommend Hep Inc. For all my home repairs.

Dan H.

Joshua McCarty did a fantastic job diagnosing and repairing our air conditioning problem. Extremely professional, courteous and friendly.

Shelly M.

Josh Crawford was the tech who was sent to repair my ac system, and his service was outstanding. He was professional as well as personable. He showed me how my system worked and what I could do to properly maintain it. He went over and beyond what was required to see that my system was working that same morning. He was very friendly and kind, and I enjoyed his conversation while he worked. Due to his superb service, I am glad that I chose HEP to fix my ac system, and I would recommend HEP to my family and friends.

Heather K.

When we found out we needed a new heat/air system, we got 10 estimates. It took weeks, but was worth it, because we chose HEP. Got a great deal, no interest, for a certain time, on payments, and great service. The crew that came out, to this old house, just started in, never stopped, did a great job, and cleaned up after themselves, didn't leave a scrap of material anywhere. Love this kind of service, and will call HEP again! Thank you, to the "crew", also.

Dee S.

Fantastic service from Nathan for my HVAC problem! He very quickly figured out what was wrong with my system (some dummy had wired it wrong), redid it, and I had cold air. Just in time for the hot summer heat Thanks Nathan!

Travis D.

We needed a repair to our AC system at the peak of last summer's heat and HEP were the only folks who were able to come out (or even answer the phone, for that matter). They actually managed to get someone to our place that same day and relieve our 95° misery. So I was quick to consider them last week when we had more trouble with our 10-year-old system this spring. Again they were very responsive - and although they weren't able to fix the problem right then (a combination of factors necessitated a more extensive replacement) they promptly quoted the more involved work that was needed. I considered other options for a couple of days without seeing an obvious better choice that was available to do the work, then called to say I was ready to hire HEP for the work. Bob Mathews promptly came to my workplace to finalize all the details of the proposal with me... and then arranged for the work to begin within two days, even though it was an awkward downtown job the would require a crane for roof access. When the actual day of work came I had a last minute panic about the specific equipment choice we'd made and Bob was quick to answer the phone and go over the details again, clarifying my area of uncertainty. The team who came to do the actual installation of our new coils and condenser unit consisted of Tommy Fitzgerald and Joshua McCarty, both excellent guys. They were intent on doing a thorough job and communicating what they were up to as they did it. My wife and I both felt completely comfortable with them. All in all this was a great experience, even though it involved suddenly having to spend a bit of cash we weren't expecting to. Thanks Bob, Joe, Tommy, and Joshua - it's great to have working AC again!