Heat Repair

Heat Repair | Heating and Air Conditioning | Sweetwater

When your furnace is acting up in Sweetwater, HEP's Heating and Air Conditioning is right here to keep you warm. Our experienced technicians specialize in heat repair, blending precision and care to quickly diagnose and fix issues before they turn into major headaches. With a commitment to reliable service and energy efficiency, we treat every repair with the utmost professionalism and care—ensuring your home stays comfortable all season long.

Experience peace of mind knowing that our expert team uses the latest techniques and quality parts to restore your heating system to peak performance. Whether you’re dealing with unexpected breakdowns or routine tune-ups, HEP is your trusted partner for local, dependable heat repair solutions. Let us handle your heating challenges so you can focus on what matters most—enjoying a cozy, worry-free home.

FAQs

How often should I schedule maintenance for my heating system?

It is recommended to have your heating system inspected at least once a year, typically before the cold season begins. Regular maintenance helps identify potential issues early, ensures the system is running efficiently, and extends its lifespan. Our team in Sweetwater is available to perform detailed inspections and tune-ups, ensuring optimal performance and safety.

What are the common signs that my heating system needs repair?

Some common signs include unusual noises, reduced airflow, inconsistent temperatures, higher energy bills, and a system that frequently cycles on and off. If you notice any of these issues, it's important to schedule a repair as soon as possible to prevent further damage and ensure your household remains comfortable during colder months.

Do you offer emergency heat repair services in Sweetwater?

Yes, we do offer emergency heating repair services in Sweetwater. Heating emergencies can occur unexpectedly, and our rapid response team is on call to address urgent issues. Whether it's a malfunctioning furnace or a complete system breakdown, we strive to restore warmth and comfort quickly while ensuring safety.

What steps are involved in the heat repair service process?

Our heat repair process begins with a thorough evaluation of your heating system to diagnose the issue. Once we identify the problem, we discuss the repair options and provide a clear estimate. Our experienced technicians then perform the necessary repairs, test the system to ensure it operates efficiently, and follow up to make sure everything is working correctly. This systematic approach ensures a reliable fix and minimal downtime for you.

What should I do if my heating system stops working during the cold season?

If your heating system stops working during the cold season, first ensure that all controls and thermostats are set correctly. If the system remains unresponsive, it is best to contact a professional immediately. Our team in Sweetwater prioritizes rapid response to heating emergencies, helping you stay warm and safe while we diagnose and repair the issue efficiently.

How can I ensure my system remains energy efficient after repairs?

To maintain energy efficiency after repairs, follow the maintenance schedule recommended by your technician. Regular filter changes, routine system checks, and proper insulation in your home significantly impact performance. Additionally, ask our technicians for tips on how to optimize your system settings for both performance and energy savings, ensuring long-term efficiency and lower utility costs.

What our customers say

This review was written by Bennie Hawkins ...........I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. It was time for my semi-annual check in September to make sure the heating was working properly. The maintenance man was prompt, courteous, and provided excellent service. He explained everything he was doing, was informative, and was very helpful. I wouldn't hesitate to call HEP for service when needed and would highly recommend them.

Dawn H.

I use HEP for my HVAC units and have been very satisfied with their service. One of their service technicians, Doug, recently serviced one of the units. He immediately diagnosed the problem, ordered a new part, and installed the new motor the next day, just like he said we would do. Highly recommend HEP.

Lou K.

Anthony Ogden II and I called Hep to check out an HVAC System that was not working. Not only was HEP available to come out quickly during the time frame needed but got the system up and running. The repair man Will was very professional and on time he also answered questions we had about the system and about options for getting a new system soon. We would highly recommend HEP!

Tammie O.

Thank you HEP for outstanding performance and customer service. I called HEP and they came to the rescue and fixed my AC unit. And did it very professionally answering all my questions and explaining everything. The best part of it all was the price, being way less than I had in mind. I will recommend to anyone! Thanks again!

Godisgood

They performed wonderful customer service. Had issues a couple of times with my unit and called them, and they where there and had the issue resolved in no time! Would recommend Hep to anyone

April L.

HEP was able to fix the problems my previous HVAC contractor could not. I will DEFINITELY call HEP for any repairs I need done in the future. Thank you, Tomt

Steve W.

I am writing you to let you know how well your company was represented today. Your dispatch sent two techs to our home to investigate our HVAC problem. I was impressed with their knowledge and relaxed manor. They quickly determined the issues and presented me with the options. They did not try to rush me or rush through the service call. This time of year, I know you are in high demand. I had just paid our annual maintenance contract with our current service company. We have been using them for a number of years. Our downstairs HVAC system started acting up Saturday evening. Back in February the tech added 2 pounds of Freon to the downstairs unit and said I needed a $450.00 leak check, and he would have the office call and schedule it. They did not. That was the 2nd time they failed to follow up within the last 2 years. Then on the current service call, the tech told me my compressor was most likely bad, “it had open windings”, and it needed to be replaced. He might be able to get it to work briefly, but that would be wasting money. The ball park price for installing another compressor would be around $1800. He would have the office contact me with the actual price. Two days later, and we had not heard from them. Meantime, we had no HVAC downstairs. I decided to call another service provider. An internet search brought your listing up. That and your current TV ad campaign made me decide to give your company a try. Your techs were able to identify the problem as a defective start capacitor and a weak run capacitor. Your techs made a great first impression for your company. I feel they went above and beyond what they had to do. After the compressor started running the pressures were all in the normal ranges which indicates that if I have a leak it is most likely very small. I have decided to go with your company as our HVAC service provider. It will be up to the future techs that your dispatch sends to keep my business. If they are as nice and helpful as those today were, then I’m sure we will do fine together.

Steve C.

95 degrees and my air goes out! Three hours later George arrives. I took only five minutes and all was working. George must have done the repair a million times because he knew just what it was. The repair was $327 but it beat paying $3,000 for a new compressor! George was friendly and had a big smile. I would highly recommend HEP.!!!!

Brett O.

I moved to Knoxville almost two years ago and have used HEP for all of my plumbing and HVAC needs including replacement of my water service line and my entire plumbing system. The latest project was the replacement of my existing aged electric heat pump with a Trane split AC and gas heating unit. The final product was a five star installation; however, they had to come back to make some major final adjustments. Their employees are always courteous and professional. I will continue to use HEP for all of my needs.

George F.

We had an appointment for a maintenance check up for a Friday afternoon with no specific time. Hep called ahead before coming. We were not ready for them to stop by and the service man politely asked for a time and showed up exactly when I asked him to. My husband had a lot of questions about our new heating system and the serviceman politely and patiently answered them all.