Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | New Market

Experience the perfect climate in your home with HEP's expert heating and air conditioning services in New Market. Our dedicated team delivers reliable, efficient solutions that keep you comfortable year-round. With attentive service and a commitment to quality, we ensure that every system is primed for optimal performance, whether you're seeking rapid cooling during a heatwave or cozy warmth on a chilly winter day.

At HEP, we understand that exceptional service goes beyond installation—it's about fostering lasting relationships in the community. Let our local expertise and professional care pave the way for a home environment that's not only energy efficient but also built on trust and personalized customer care in New Market.

FAQs

What heating and air conditioning services do you offer in New Market?

We offer a full range of HVAC services including installation, repair, maintenance, and system upgrades. Whether you need routine check-ups, emergency repairs or the installation of a new system, our experienced technicians are equipped to handle all your heating and air conditioning needs in New Market.

How often should I have my HVAC system serviced?

For optimal performance and longevity, we recommend having your heating and air conditioning systems inspected and serviced at least once a year. Regular maintenance checks help identify potential issues early, improve system efficiency and prevent costly repairs. In regions with extreme seasonal changes, more frequent maintenance may be beneficial.

What brands and models do you work with?

Our team is experienced with a broad range of reputable brands and models in the HVAC industry. Whether you own a popular, high-efficiency model or a custom installation, we have the knowledge and tools to service your system. If you are considering an upgrade, we can help guide you to the best options based on your budget and efficiency needs.

Do you offer emergency HVAC repair services in New Market?

Yes, we offer emergency repair services to ensure your comfort and safety during unexpected breakdowns. We understand that HVAC issues can occur at any time, so our team is available to provide prompt assistance even during after-hours or on weekends.

What financing options are available for HVAC installations and repairs?

We understand that HVAC projects can be a significant investment. That’s why we offer competitive financing options and flexible payment plans to help you manage costs. Our team is happy to discuss the available options with you and find a solution that fits your budget while ensuring your system receives the quality service it needs.

How do I know if I should repair my current HVAC system or invest in a new one?

Determining whether to repair or replace your system depends on several factors, including the age of your unit, the frequency of repairs, and its energy efficiency. If your system is more than 10-15 years old, frequently requires repairs, or has high energy consumption, it may be more cost-effective in the long run to invest in a new, energy-efficient model. Our experts can evaluate your system and help you make an informed decision.

What our customers say

I had Randy out today to look at my my A/C unit. He was very professional and knowledgeable. He made sure he explained everything so I understood what he was talking about. I never once felt like he was being pushy and I felt like he was being straight forward and honest the whole time.
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Ashley D.
The HEP installers Art and Chino were great. They were very friendly and still professional. The work was excellent and they clean up everything when they were finished. The new HVAC system works very well.
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Joseph S.
Joe and Rob were very professional in installing the new ac unit today. Arrived promptly on time and left no messes. These guys know what they're doing! Mike S.
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Michael S.
Eddie and Tim were outstanding, couldn’t have asked for a better experience for the installation of my new Carrier HVAC system. This was my first time using HEP and I was extremely satisfied with the service of the company and the commitment to customer satisfaction that both Eddie and Tim showed during the installation. They both worked tirelessly to finish the job despite some unforeseen difficulties with the change out. Despite being his birthday, Eddie was committed to finishing the job and ensuring I was completely satisfied with the installation. His dedication and attention to detail is a tremendous asset to HEP.
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Shannon C.
HEP recently installed a new heat pump for me. Eddie Hawkins, Tom Thomas and Tim Sexton all did a first rate job. Could not be happier with their effort. Unit works well and these guys did all you could ask. Highly recommend!
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Roger H.
Randy Brooks did an excellent job. A/C unit os old, but he got it running and explained to me my options without being pushy. Very Helpful.
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Stacy T.
Kevin did a great job replacing the defective blower in our new system.
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Purple I.
Chase came out to do a service check on HVAC unit. Found the ac unit kept tripping off. No wonder I kept feeling like it didn’t seem to cool last year! Did check with another and it was confirmed. Great job, Chase! Follow up by Alan who did a review and offered us three quotes to review. Although I knew it wasn’t going to be cheap, never is as you would think, it was a very reasonable price with 3 options in price. Now. To decide. With additional questions answered by Chris and Jared, decision made. I guess Hep will be on the way again!
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Fritz W.
Eddie and Tim were very polite, hard working and very efficient . Thank you for giving us air !!!!
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Amanda M.
Joe and Matt were very professional. They installed our unit perfectly. They trained us on the use and care of the unit and did not leave a mess. GREAT JOB !!!!!!!
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Kent K.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
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(423) 819-7773