Heating and Air Conditioning

HEPHeating and Air Conditioning

Heating and Air Conditioning | Oak Ridge

Looking for top-notch heating and air conditioning services in Oak Ridge? HEP’s first-class HVAC team has you covered! Whether you need a quick repair, regular maintenance, or a completely new installation, our skilled technicians are ready to ensure your home stays comfortable year-round. We pride ourselves on delivering quality service with a smile, offering energy-efficient solutions tailored to your specific needs. Choose HEP for reliable, timely, and customer-focused HVAC services—you’ll feel the difference! 🌡️🔧✨

FAQs

What are the signs that my HVAC system needs repair?

Common signs that your HVAC system needs repair include unusual noises, uneven heating or cooling, a sudden increase in energy bills, frequent cycling on and off, and poor air quality. If you notice any of these issues, it's important to have a professional inspect your system promptly.

How often should I replace my HVAC filters?

HVAC filters should typically be replaced every 1 to 3 months, depending on the type of filter and the conditions in your home. If you have pets, allergies, or live in a dusty area, you might need to replace them more frequently. Regular filter changes are crucial for maintaining system efficiency and good indoor air quality.

What size HVAC system do I need for my home?

The size of the HVAC system you need depends on several factors, including the square footage of your home, the local climate, the level of insulation in your house, and the number of windows. An HVAC professional can perform a load calculation to determine the right size system for your specific needs, ensuring optimal performance and efficiency.

Are there energy-efficient HVAC options available?

Yes, there are many energy-efficient HVAC systems available today, including models with high SEER (Seasonal Energy Efficiency Ratio) ratings, Energy Star certifications, and advanced technologies like variable-speed motors and smart thermostats. Investing in an energy-efficient system can significantly reduce your energy bills and environmental footprint.

What regular maintenance does an HVAC system require?

Regular maintenance for an HVAC system includes changing or cleaning the filters, checking and cleaning the coils and condensate drain, inspecting and cleaning the blower, checking system controls, and ensuring proper refrigerant levels. It is recommended to have a professional perform a maintenance check at least once a year to keep your system running efficiently and to catch any potential problems early.

How can I improve the air quality in my home with my HVAC system?

Improving air quality can be achieved by regularly changing HVAC filters, using HEPA filters, keeping the ducts clean, and incorporating air purifiers or humidifiers into your system. Ensuring proper ventilation and controlling indoor humidity levels can also enhance air quality. Additionally, regular maintenance and cleaning of your HVAC system help to remove dust, allergens, and other pollutants from the air.

What our customers say

Everyone at this company, Rachel, Claudia, Samantha and Tanya were excellent in getting the part we needed for the heating unit. If I could give Justin Weld 10 stars I would. Justin came to service the heating unit so that our tenants would not freeze. He travelled for over an hour and had a truck breakdown but managed to still show up and do the job. It was late cold and snowing, but Justin had a positive and nice disposition, a true quality person. I would highly recommend this company. Justin is worth 10 stars, got the unit running, and got our tenants comfortable. He is a caring and efficient worker highly recommend!
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Carolina S.
My technician Jacob Newman came out to my property today for a service call and he was very fast and efficient on finding the issue with the system. He was very honest and talked me through exactly what the issue was. I highly recommend requesting Jacob Newman for your service call from hep
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Brendan H.
I had a system put in last year and 13 months later the ignitor went out. Although technically 1 month out of the warranty for service, Patrick McGraw came out and resolved the issue in a prompt and professional matter. I am extremely pleased with how this matter was handled and even more pleased with the knowledge and skill of my technician. Thank you Patrick for a wonderful Christmas present, heat!
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Nikki H.
Had an issue with a new install and Justin Weld and Adam Foust came out the day after Thanksgiving. They were both very friendly and knowledgeable and had me back up and running in no time. Thank you and I will definitely call again if needed.
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Mike H.
Pat, was at my house the other day help me get my heat working. He was absolutely wonderful! Great services, very professional.
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Tamara S.
Jake Newman was so awesome! We loved him! Very professional and got my ac unit fixed and up and running in no time.
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Hailey B.
Winter is coming, you want the job done right, hire these guys. I threw in the towel on this home repair and called HEP. I always think “i got this” but what’s being done worth? A LOT. I had a few “house things” I’ve put off, til I have admitted I’m in over my head. The technician Zach Plemons arrived on time and discussed the details and explained his process. What can I say, the job is finished and I couldn’t be happier! and, he even and made sure to tidy up the area after the job was complete. (which speaks volumes with regard to work ethic) I definitely will use HEP again. And again, thank you Zach.
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C. C.
I had literally been without Central heating and air for years. They came out yesterday to do an estimate and were here today at 10am. Cody and Travis were very professional and did outstanding work, these guys completely replaced a split unit in a day and it works great. I will never go with anyone else.
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Richard P.
Jacob Newman did a fabulous job with my heat pump. He explained, in terms I could understand, what the issue was and the short term & long term fixes. I appreciate him and HEP so very much for getting to me so quickly.
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C E.
Justin W. Was an awesome! Not only was he a genuinely nice guy he was able to get my heat up in running in a short matter of time and thoroughly tested system and functions. I would recommend this company highly. Great people, good work, fair price!
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Mike P.

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(423) 819-7773