Air Conditioning

Air Conditioning | Heating and Air Conditioning | Jellico

At HEP's Heating and Air Conditioning in Jellico, we bring you reliable air conditioning solutions designed to keep your home comfortable all year round. Our team is dedicated to providing efficient installations, top-notch repairs, and thorough maintenance, ensuring that your air conditioner runs smoothly when you need it most. We combine modern technology with seasoned expertise, so you can rest easy knowing that every detail of your comfort is in good hands.

Experience peace of mind and exceptional service with our tailor-made climate solutions that adapt to your unique needs. Whether it's briefing a system upgrade or addressing an unexpected temperature shift, our professionals are just a call away, ready to offer swift and effective service designed to exceed your expectations. Let us help you beat the heat and create a consistently pleasant living environment with dependable air conditioning services in Jellico.

FAQs

What types of air conditioning systems do you offer in Jellico?

We provide a wide range of air conditioning solutions tailored to your needs including central air conditioning, ductless mini-split systems, and window units. Each system is selected based on your home's layout, size, and specific cooling needs to ensure optimal comfort and efficiency.

How do I determine which air conditioning system is best for my home?

Our experienced technicians conduct a thorough evaluation of your home’s size, insulation, and overall cooling requirements. They will help you choose the right system based on energy efficiency, installation feasibility, and budget considerations so that you receive a system that suits your specific needs.

How often should I schedule maintenance for my air conditioning system?

It is recommended to have your air conditioning system inspected and serviced at least once a year, ideally before the cooling season starts. Regular maintenance helps identify potential issues early, improve efficiency, and extend the lifespan of your system. In cases of heavy usage or older units, more frequent service may be necessary.

What steps should I take if my air conditioner stops working?

If your air conditioner stops working, first check your thermostat settings and circuit breakers as simple issues might be the cause. If these initial checks do not resolve the problem, please contact our service team immediately. Our technicians are available to diagnose the issue and provide prompt repairs to restore your comfort.

Are your technicians certified and experienced?

Yes, all of our technicians are extensively trained, licensed, and certified to handle a variety of HVAC systems. With years of experience in the industry and a strong commitment to customer service in Jellico, they ensure that every installation, maintenance, or repair job is conducted safely and efficiently.

What financing options are available for new air conditioning installations?

We understand that a new air conditioning system is a significant investment. That’s why we offer flexible financing options, including low-interest payment plans designed to fit your budget. Our financing specialists work with you to determine the best plan to make the installation process as smooth and affordable as possible.

What our customers say

Very pleased with the work done from HEP. Glenn and Lee did great work installing our new HVAC unit. Very nice guys, did excellent work, and were helpful on answering any questions I had about the new unit. Look forward to doing more business with them.

Brandon C.

Glenn and Jacob installed my downstairs a/c -heating unit that needed replacing only one day after Chase came out to check it for me. They all provided excellent service and we’re extremely professional. We’re repeat customers and are always very satisfied with the work performed and would definitely recommend to friends and family.

Rsds8989

Lee and Chris came by my house today after my 23 year old AC finally shot out. They arrived promptly, courteously and professionally. They kept me informed of all the work they were doing, both before, during and after. I never once had a moment of feeling like there were strangers in my house, because those two felt like long lost friends. I can't recommend this company enough, the value was absolutely on point, I was informed every step of the way, and they were just flat out great at what they do, and are a hell of a team. 5 stars all day!

Justin S.

Joshua, came and worked on my air unit. He explained things extremely well and was very helpful. Thank you so much!

Kyle H.

The AC unit in our home was not working and determined to be a bad fan motor. Joshua McCarty was sent to replace the fan motor but discovered that the old motor fused the blades to the unit and they could not be removed. It appeared that we were going to have to buy new fan blades on top of the recent fan motor we had just purchased. Joshua took the fan unit home that night and was able to free the blades (all on his own time). He returned the next morning, installed the new motor, and had the unit running in no time. Thanks Joshua for going the extra mile and saving us the cost of new fan blades!

Jenny J.

Olin went above and beyond i cant say enough, if you ever need hvac, Olin is the guy to call!

Esteleeh B.

HEP Estimator Olin White came out and thoroughly went over what I had and what I needed in order to upgrade my ac split unit. It was a pleasure working with him and he provided very good knowledge of the equipment. I can tell that Olin cares about the customer and cares about providing the customer with the the best service. I recommend using HEP if you need any estimates or home improvements done.

CyberDNA

I was so appreciative of the fast response & professionalism of the company & tech, Robbie. He was very informative & wasted no time. I have to get a new unit, a bit pricey, but feel confident it will be done right & financing is an option that always ups price. But great to have if you're not in a position to pay cash.

Marcie N.

Joshua was very professional. I would recommend him to complete any and all maintenance on your heating and air system.

Denise R.

Lee an HVAC repair man came to my house to help me with my ac unit. He was nice, professional and very informative! His demeanor and personality was so inviting, I felt like I had a friend over. He also helped me get some quotes for some other repairs around my house and didn't try to haggle me or sky rocket the cost. I am a female and I was alone so that spoke volumes about the company and the professional I had. He provided me with quotes that were good for 30 days and even finance options that were tailored to my money situation. I highly recommend this man and the company! I will always use them in the future!