Top-notch Repairs
Top-notch Repairs | Air Conditioning | Heating and Air Conditioning | Jellico
When summer sizzles in Jellico, homeowners trust HEP’s top-notch repairs, heating and air conditioning team to keep every room refreshingly cool. Our certified technicians arrive fast, diagnose accurately, and restore peak performance to your system with transparent pricing and a friendly, can-do attitude. From worn-out compressors to mysterious leaks, we bring decades of experience, the latest diagnostic tools, and a fleet stocked with quality parts—so most fixes are completed on the very first visit.
Count on us for 24/7 emergency service, meticulous tune-ups that slash energy bills, and honest advice on whether to repair or replace. Backed by iron-clad warranties and a satisfaction guarantee, we make air conditioning worries a thing of the past—leaving you free to relax and enjoy that perfect Jellico breeze indoors.
FAQs
What types of air-conditioning systems do you repair in Jellico?
Our certified technicians service and repair all major residential and light-commercial cooling systems found in Jellico, including central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and older window or through-the-wall units. We work on equipment from every leading brand—such as Trane, Carrier, Lennox, Rheem, Goodman, York, and more—and stock a large inventory of OEM and universal replacement parts to complete most repairs in a single visit.
How quickly can you respond to an air-conditioning breakdown?
Because summer heat and humidity can reach dangerous levels in Campbell County, we provide true 24/7 emergency response. Calls received before 5 p.m. are usually scheduled for same-day service; after-hours or weekend calls are dispatched within two hours. Our on-call technicians live locally in or near Jellico, so travel time is minimal, and GPS-equipped trucks carry the most common motors, capacitors, contactors, and refrigerants to restore cooling fast.
What does a typical AC repair cost, and do you offer upfront pricing?
After diagnosing the problem, our technician will present a flat-rate quote that lists parts, labor, and any refrigerant charges before work begins —no hidden fees or overtime surprises. Minor fixes (such as a capacitor or thermostat replacement) generally range from $125-$250, while major component repairs (compressors, evaporator coils, blower motors) can run $600-$1,500 depending on brand and warranty status. We honor manufacturer part warranties and offer financing options for larger repairs.
Do you guarantee your air-conditioning repairs?
Yes. Every repair comes with a written 1-year labor warranty in addition to any remaining manufacturer part warranty. If the same component fails within 12 months, we will repair or replace it at no charge. We are licensed, bonded, and insured in Tennessee, and our 5-star local reputation is built on standing behind our work.
How can I tell whether my AC needs repair or full replacement?
Key factors include the unit’s age (10–15+ years often signals declining efficiency), rising utility bills, frequent breakdowns, expensive refrigerant leaks, and the availability of R-22 (Freon) if your system is older. During our service call we perform a cost-benefit analysis: if a repair exceeds roughly 40% of the price of a new high-efficiency system—especially when energy savings are considered—we’ll explain replacement options so you can make an informed decision.
What maintenance steps can I take to avoid future AC problems?
Replace or wash filters every 30–60 days, keep the outdoor condenser coil clear of grass and debris, maintain at least two feet of clearance around the unit, and pour a cup of white vinegar into the condensate drain line each month to prevent clogs. We also recommend our affordable Precision Tune-Up twice a year (spring and fall). This 20-point service cleans coils, checks refrigerant charge, tightens electrical connections, lubricates motors, and tests safety controls—helping reduce energy use by up to 15% and catching small issues before they become costly breakdowns.