Air Conditioning

Air Conditioning | Heating and Air Conditioning | Mountain City

HEP’s Heating and Air Conditioning in Mountain City offers a refreshing solution for all your cooling needs. Specializing in air conditioning services that combine modern efficiency with reliable performance, our skilled team is dedicated to ensuring your indoor comfort during the hottest months. We provide expert installation, routine maintenance, and prompt repairs, ensuring your system runs smoothly when you need it most.

With a keen focus on customer satisfaction and energy efficiency, HEP offers personalized service tailored to your home or business. Our commitment to quality workmanship and local expertise means you can trust us to deliver cooling solutions that stand the test of time. Experience the peace of mind that comes with a cool, comfortable environment, courtesy of Mountain City’s trusted air conditioning experts.

FAQs

What types of air conditioning systems do you offer in Mountain City?

We provide a wide range of air conditioning systems including central air, ductless mini-split systems, and window units. Each option is tailored to meet your specific needs and the unique climate of Mountain City, ensuring that your home or business remains comfortable year-round.

How often should I have my air conditioning units serviced?

It is recommended to have your air conditioning system professionally inspected and serviced at least once a year, ideally before the start of the cooling season. Regular maintenance helps to prevent system breakdowns, improves efficiency, and extends the life of your equipment.

What steps can I take to improve my air conditioning efficiency?

Improving your air conditioning efficiency starts with routine maintenance such as cleaning or replacing filters regularly, sealing any leaks in ductwork, and scheduling annual check-ups by certified professionals. Additionally, programmable thermostats can help manage temperatures effectively, reducing energy consumption and lowering your utility bills.

Do you offer emergency air conditioning repairs in Mountain City?

Yes, we understand that air conditioning issues can occur at any time, especially during extreme weather. We offer 24/7 emergency repair services to ensure that you receive prompt assistance whenever you need it, minimizing discomfort and preventing further damage to your system.

How can I tell if my air conditioning system needs to be replaced?

There are several signs that may indicate it is time to replace your air conditioning system, including frequent breakdowns, rising energy bills, reduced airflow, and uneven cooling in your home or business. If your unit is over 10-15 years old, a replacement might be more cost-effective than continual repairs.

What financing or special offers are available for new air conditioning installations?

We offer a variety of financing options and seasonal promotions to help manage the investment in a new air conditioning system. Our team will work with you to understand your budget and recommend the best solutions, ensuring that you can enjoy the comfort of a modern, energy-efficient system without financial strain.

What our customers say

Jacob and Patrick came and fixed my daughter and her fiance's air-conditioning in their home ASAP while she was away having surgery. They were very fast.

Lisa G.

Blown away by the quality of the HEP HVAC technicians. These guys are head and shoulders above their competitors. Patrick and Jacob showed that they really take pride in what they do and took the time to walk me through all the options and find the best solution to fit my needs. Rather than pour money into an ancient machine, I got a great deal on a new unit, and now my house is far more comfortable and utility bills far lower. Do yourself a favor and call these guys they’re the best in Knoxville.

Zane H.

Chase and Ryan did a great job knew exactly what was wrong with my air had it fixed in mins you guys should call Hep is on the way to get your air conditioning looked at

Charles C.

Patrick was awesome. A/C was working fine yesterday morning. I was in and out of the house working all day, but when I came in yesterday afternoon, the A/C was kicking on. I did some troubleshooting myself but to no avail. We just sold our home, and the home inspection for the buyers was the next day! Middle of summer and a home inspection the next day. Could there be a worse time for the A/C to go out? I called HEP and asked them to come out the same day. Any fee they charged me was well worth it if we could at least diagnosis the problem. They did more than just diagnose the issue, however, and spent the next three hours fixing the problem. Three hours in the middle of summer, on a holiday (July 4), and at night (9-11 PM). Patrick saved my butt. Before he left he had everything working just the way it was supposed to work. Thank you, Patrick and HEP!

Zachary D.

This week our capacitator went out on our ac unit. Called HEP at 6pm, had a tech arrive by 7pm and my ac was working again by 7:30. Our tech Nathan fisher was very nice, knowledgeable, and got the job done fast.

TheKristinnoah

Had the pleasure of meeting Travis Griffen and his crew to install our new unit. They worked so hard all day and was so polite and courteous while working in the rain and muddy conditions. I highly recommend Hep for any heat and air work that you may need

Robin M.

Justin the hep teck went about and beyond will be using them again for all of my heating and cooling needs!!!!

Jeff A.

We had an issue with our heat/air system that was installed in Dec. Called the company to report issue. Even though it was after hours. The service tech, James, was here in maybe 1 1/2 hrs. He was very friendly and very helpful. He had the problem fixed in no time. And air was back on. Thank you so much James. And thanks to the person who answered the phone when I called. Sorry I don't remember her name. We have used this company alot the past few years. And we have never been disappointed.

Sandy M.

Jacob and Ryan were very professional and did great work very satisfied with the new system and there service

Brenda

Justin was awesome! He quickly diagnosed the problem with our unit, and got the house cooled back down. He was great to talk to and the price was great. I highly recommend HEP and Justin for your home.