Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Knoxville

When the Knoxville heat kicks in, you need a reliable air conditioning system to keep your home cool and comfortable. HEP's Heating & Air Conditioning offers top-notch AC services to ensure your unit runs efficiently all summer long. Our team of certified professionals provides everything from routine maintenance and swift repairs to expert installations of high-efficiency systems. Trust us to deliver exceptional performance and unmatched customer satisfaction, making your home a haven from the heat. Experience the HEP difference and stay cool, Knoxville!

FAQs

How often should I service my air conditioning unit?

It's recommended to service your air conditioning unit at least once a year, preferably in spring before the hot weather starts. Regular maintenance can help ensure efficient operation, prolong the lifespan of the unit, and identify potential issues early.

What are the signs that my air conditioning unit needs repair?

Common signs that your air conditioning unit needs repair include reduced cooling efficiency, unusual noises, leaks, unusual odors, and frequent cycling on and off. If you notice any of these symptoms, it's best to call a professional for an inspection.

How can I improve the efficiency of my air conditioning unit?

To improve the efficiency of your air conditioning unit, regularly change the air filters, clean the coils, ensure proper insulation in your home, seal any leaks in ducts, and use a programmable thermostat. Additionally, regular professional maintenance can keep your system running efficiently.

What is the average lifespan of an air conditioning unit?

The average lifespan of an air conditioning unit is about 10 to 15 years. Proper maintenance, regular servicing, and timely repairs can help extend the lifespan of your unit. If your unit is older and frequently needs repairs, it might be more cost-effective to replace it.

How do I know what size air conditioner I need for my home?

To determine the correct size air conditioner for your home, a professional HVAC technician will perform a load calculation. This considers factors such as the size and layout of your home, insulation levels, window sizes, and local climate. Proper sizing is crucial for efficient operation and comfort.

What are the benefits of installing a programmable thermostat with my air conditioning system?

Installing a programmable thermostat offers numerous benefits, including increased energy efficiency, reduced utility bills, and improved home comfort. You can set schedules to adjust the temperature automatically throughout the day, ensuring optimal performance while you're home and saving energy when you're away.

What our customers say

Our air had been out since the previous night at 9:30pm and Randy Brooks was there for less than a half hour and we had air again. Great service and he was friendly and paid attention to our dog!
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Pam B.
George was very helpful on arriving for my AC unit. He was very knowledgeable and helped with the problem that was wrong. I would recommend him to anyone! He was awesome and great to talk with! Thank you George for everything your the best. Happy Wife= Happy Life
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Zachary M.
I would like to say everyone I have been in contact with from Hep has been exceptional and professional The Hep company has been above and beyond on their work ethics and morals as far I am concerned if there was a way to give the a #10 ☆ rating they would get it from me.and a special thank you to Chris for all his help in explaining the how tod of working my new HVAC.
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Kay S.
Our tech josh did a great job. He went above and beyond and we couldn’t be happier. He took the time to explain our new HVAC system and was great to work with.
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Timothy L.
We were rescued from a crazy hot house by a lovely kind and considerate engineer called Randy. He arrived promptly and was very knowledgeable. We had a great experience with him.
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Michelle L.
HEP came and delivered good service. HEP is HVAC help when you need it.
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Cf79dg C.
AC unit went out on a Sunday afternoon with extreme heat. Called HEP and within 4 hours I was cool again! Unit was covered under warranty, so no cost to me even though I did not buy it from HEP Great service, great technician!
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Charles W.
Randy was courteous and professional. The AC maintenance service was conducted thoroughly. Will recommend Randy and HEP to family and friends.
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Allen W.
Randy did a great job on repairing my air unit. He was very professional and went above and beyond by cleaning the grass out ofof t unit as well. Would definitely recommend.
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Viki W.
Eddie Hawkins and Adolfo did a great job of installing new AC unit. Courteous and efficient.
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James L.

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Bristol
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(423) 819-7773