Air Conditioning

Air Conditioning | Heating and Air Conditioning | Lancing

At HEP, we understand that a reliable air conditioning system is essential for keeping homes and businesses in Lancing comfortable all year long. Our expert team is dedicated to providing tailored solutions that not only optimize energy efficiency but also simplify maintenance, ensuring your indoor environment stays cool even on the hottest days. We bring a blend of advanced technology and local know-how to every project, giving you the peace of mind you deserve.

With our commitment to exceptional customer service and innovative design, HEP’s air conditioning solutions are crafted to meet the distinct needs of the Lancing community. From quick repairs to comprehensive system installations, our focus is on enhancing your comfort while reducing energy costs. Trust HEP to deliver a seamless, worry-free experience that transforms your space into a haven of modern climate control.

FAQs

What air conditioning services do you offer in Lancing?

We provide a comprehensive range of air conditioning services in Lancing, including installation, maintenance, repairs, and system replacements. Our experienced technicians work with both residential and commercial systems, ensuring that every client receives tailor-made solutions that meet their unique cooling needs and budget.

How do I choose the right air conditioner for my home?

Choosing the right air conditioner depends on factors such as the size of your space, insulation quality, and your specific cooling requirements. Our experts can help assess your home’s layout and energy needs. We consider efficiency ratings, cooling capacity (BTUs), and initial installation as well as ongoing maintenance costs to make sure you invest in a system that is both effective and energy efficient.

How often should I schedule maintenance for my air conditioner?

It’s recommended to have your air conditioning system serviced at least once a year, ideally before the start of the hot season. Regular maintenance can help identify potential issues early, ensure the system runs efficiently, and extend the life of the unit. In Lancing, where weather conditions can vary, routine check-ups are essential for sustaining performance throughout the year.

What are common air conditioning problems, and how can they be resolved?

Common issues include refrigerant leaks, frozen coils, sensor or thermostat malfunctions, and airflow problems. Many of these issues can be resolved by routine maintenance and prompt repairs. Our team in Lancing is trained to diagnose these problems quickly and provide lasting solutions. In some cases, minor repairs or component replacements might be all that is needed to restore optimal performance.

What energy-efficient air conditioning options are available?

In Lancing, we offer a variety of energy-efficient air conditioning systems including inverter models, smart thermostats, and units with high SEER ratings that maximize efficiency. These systems are designed to use less energy without compromising on performance, ultimately saving you money on utility bills and providing a smaller environmental footprint.

How quickly can you perform repairs or installations?

We understand the importance of a well-functioning air conditioning system, so our team is committed to providing prompt service. For emergency repairs, we strive to respond within 24 hours. Installation projects are scheduled at your convenience, with most standard residential installations completed within a day. Our goal is to minimize any inconvenience and ensure your home remains comfortable as quickly as possible.

What our customers say

Thank you HEP for outstanding performance and customer service. I called HEP and they came to the rescue and fixed my AC unit. And did it very professionally answering all my questions and explaining everything. The best part of it all was the price, being way less than I had in mind. I will recommend to anyone! Thanks again!

Godisgood

HEP to the rescue!! We had a very old unit (27 year) had been babying it for a very long time. Well it finally crashed. We checked around for prices and time for installation. When we called HEP it was because of the 0% financing. Rick Louders was the man you came out and gave us the estimate. A very nice man. He actually met up with my husband in a parking lot to finalize the deal. They set up for 2 days later for the installation and were even able to call an get it bumped up a day. That was yesterday...a miserable hot day. The 2 men that came to the house to do the job were George Williams and Bo (sorry didnt catch his last name). They were very friendly and kind. I really felt sorry for them working up in that hot miserable attic. But work they did. Wouldnt even take a bottle a cold water I offered them said they had some. I want to say THANK-YOU SO MUCH! YOU BOTH WORKED SO HARD! MUCH APPRECIATED!

Ann J.

Kudos for Chris in checking out my new ac unit recently installed by HEP! Great work guys! Mike S.

Michael S.

95 degrees and my air goes out! Three hours later George arrives. I took only five minutes and all was working. George must have done the repair a million times because he knew just what it was. The repair was $327 but it beat paying $3,000 for a new compressor! George was friendly and had a big smile. I would highly recommend HEP.!!!!

Brett O.

We got a new Trane HVAC system and love it! Art and Chico were very professional! Thank you HEP you are the best.😊

Debra A.

I have just purchased a HVAC system from HEP. I have been considering replacing my system for several years and have had two very reputable companies come out and look at my existing system to give me quotes. I wanted one more company's advice before I made the big decision. Bob and Richard came out. They were an impressive and knowlegeable team. They found things that neither of the other two companies found, explained and clearly showed me the problems, and explained in detail how they would replace my system. Their process seemed far more comprehensive than the others, and I felt confident Bob and Richard knew exactly what they were talking about and what HEP would do and provide. They were first class gentlemen, willing to go the extra mile. This system costs a little more than the others, but I feel confident the service and the equipment I am getting from HEP is well worth it. As a bonus, Carrier is Made in America. Thanks Bob and Richard!

Marilyn B.

Joshua McCarty just performed maintenance agreement air conditioning check at our house. He was very friendly, professional, and helpful in his explanations concerning our equipment and its maintenance. Good Job--thank you. Dennis Young, Kingston.

Dennis Y.

Rueben and Shawn have done a fantastic job and provided a WONDERFUL SERVICE to care for our home and all of our devices and services.. I was more than impressed by the service provided by HEP to replace a HVAC unit. Josh and the entire crew did a superb job with the installation and explaining how to use the new unit. HEP will definitely now be our go to service provider.

Ava R.

The tech showed up in the timeframe they promised. Curteous, friendly service. He dug around in his truck to find as many coupons as he could for me. The salesperson showed up shortly after as I needed a new HVAC unit. The install team called the next morning in the timeframe promised to let me know they'd be there shortly. Everything was checked to make sure it was working properly before they left. All trash and mess and old equipment was hauled away. HEP isn't the cheapest in town but I've dealt with the cheapest and prefer to get service I can trust for a little more. All options were explained to me with their recommendations so I felt free to decline their suggestion if I chose.

Dani

When we found out we needed a new heat/air system, we got 10 estimates. It took weeks, but was worth it, because we chose HEP. Got a great deal, no interest, for a certain time, on payments, and great service. The crew that came out, to this old house, just started in, never stopped, did a great job, and cleaned up after themselves, didn't leave a scrap of material anywhere. Love this kind of service, and will call HEP again! Thank you, to the "crew", also.