Air Conditioning

Air Conditioning | Heating and Air Conditioning | Sweetwater

Experience the ultimate in cooling comfort with HEP's heating and air conditioning services in Sweetwater. Our expert team is dedicated to ensuring your indoor spaces stay refreshingly cool during even the hottest days. With a focus on reliability and energy efficiency, we tailor our air conditioning solutions to meet your specific needs, guaranteeing a perfect balance of performance, longevity, and affordability.

Trust HEP to keep your home or business feeling just right all season long. We combine advanced technology with years of expertise, ensuring quick response times and meticulous attention to detail. Whether you're looking for a new installation, routine maintenance, or emergency repairs, our Sweetwater team is committed to delivering exceptional service that leaves you comfortable and confident in your cooling solution.

FAQs

What types of air conditioning systems do you offer in Sweetwater?

We provide a range of air conditioning solutions including central air units, ductless mini-split systems, and high-efficiency models to suit the specific needs of your home or business. Our team assesses your space and lifestyle requirements, ensuring you receive a system that delivers optimal comfort and energy savings.

How often should I schedule maintenance for my air conditioner?

It is recommended to have your air conditioning system professionally inspected and maintained at least once a year, ideally before the peak summer season. Regular maintenance helps identify potential issues early, ensures efficiency, prolongs the lifespan of your system, and avoids unexpected repairs during hot weather.

What signs indicate that my air conditioner may need repairs?

Common indicators include reduced airflow, unusual sounds or vibrations, inconsistent cooling, and unexpected increases in your energy bills. If you notice water leaks or a burning smell, it’s important to contact a professional immediately to diagnose and resolve the issue before it escalates.

How can I improve the efficiency of my current air conditioning unit?

Improving efficiency starts with regular filter cleaning or replacement and ensuring that your system is properly maintained by a qualified technician. Additionally, sealing any air leaks in your home, keeping the area around the AC unit clear, and considering a system upgrade to a more energy-efficient model can significantly reduce energy consumption and costs.

Who will be handling the installation or repair of my AC unit?

Our certified and experienced technicians handle all installations, repairs, and maintenance services. They are fully trained to handle a variety of systems and remain up-to-date with the latest technology and industry standards. We pride ourselves on professionalism, prompt service, and customer satisfaction based on decades of experience serving Sweetwater.

Do you offer emergency repair services for air conditioning issues?

Yes, we provide emergency repair services to ensure your home or business stays comfortable even during unexpected system failures. We understand that air conditioning issues can occur at inconvenient times, so our team is ready to respond quickly to diagnose and fix the problem, minimizing downtime and discomfort.

What our customers say

Fast and friendly. A/C crapped out on us on a 100 degree day. They were able to get out to us in about 12 hours and fixed the problem on the spot.

Kyle B.

Patrick came out to check on our unit when it stopped working. Did a great job with repairs and got our AC up and running in no time. Thanks!

Leigh A.

I have used these guys and it is always a great experience. My air conditioning went out and they came same day which was unbelievable. Richard and Patrick really went out of their way to help me. These guys even shut my windows for me. 5 stars are just not enough for these 2 guys. I can't say enough for them and this company!

Jade R.

Ronald and Aavi were on top of it from the moment they texted me they were on their way to the final cleanup and closing. They wasted no time getting busy and had the old system removed and the new one installed before I knew it. Michael, with QA/Safety, dropped by to make sure everything was going good and safe. Very professional, exceptional communication, and the finishing touch to the outside unit was above and beyond expectation. Kudo to Chase for quoting me a system that was almost half the price of another Knoxville company. It is a great day when HEP is on the way!

Spalamode

The Zach attack saved HEP on this one! These guys where the most knowledgeable hvac techs HEP has sent to my home in 2 mos.they deserve a raise

Jerry M.

HEP won the low bid on a series of HVAC installs. One of which was in the house that I rent. Having been the low bid, I was expecting HEP to be cutting corners at every opportunity. But to my surprise, they worked on the install as if they were working on their own homes. Careful attention was made to detail and no corners cut. I was pleasantly surprised. I had recently sold a Condo in Louisiana before moving to Tennessee. It had a cheap HVAC system. So I know what one looks like. The system the HEP installers installed here was not one. A lot of time was taken to install it correctly. Jeremy, Ronnie and Aavi were expert installers. I highly recommend HEP for an HVAC system. You'll get a competitive price for a system expertly installed.

Search4Truth

Hughe carter was extremely helpful and on time and Jerry cane all the way back out around 630 pm to bring us a portable ac unit. I apologize that we had no tip to give . But we are now getting a new ac unit and the house is finally getting cooled off after almost 2 weeks without air. Tysvm both of you guys and tysvm hep.

William S.

Travis and manager Jeremy came out to work on an ongoing complicated issue since install. They were very professional and have been working hard to resolve the issue. Just after the first phase they have reinstalled the first mini split system and took extra steps to narrow down the issue. Very happy with the progress so far and feel like the problem will get resolved. They will be returning to resolve the second mini split issue.

L M.

My HVAC went out this summer and Jeremy and James came out to replace it for me. They did such a great job. Usually my dad helps with a lot of these type of problems but he had covid and he was so worried the job wouldn’t get done right. They gave me a fair price and even though it was a very difficult install due to the layout of my attic and whatnot they got the job done without damaging anything. My indoor and outdoor unit areas looked 10x better when they left. Jeremy tested everything extensively and told me all about everything he was doing. He said he has never gotten a call back and I wouldn’t be his first one which made my dad feel very comforted. The unit has been in for several months working perfectly.

Maysie W.

We had HEP install our a/c units a few years ago and we’re been very happy with the quality and responsiveness of their work. We had an issue with our a/c today and Richard was able to accommodate us in getting a technician out asap. This is exactly what fantastic customer service looks like and we appreciate HEP immensely.