Air Conditioning

Air Conditioning | Heating and Air Conditioning | Winfield

At HEP, we bring comfort and cool innovation to every home in Winfield. Our expert team understands the local climate and uses state-of-the-art technology to ensure your air conditioning system operates at peak performance. From installation to routine maintenance and emergency repairs, our service is designed to keep you cool and comfortable no matter how high the temperature climbs.

Experience peace of mind with our reliable, friendly service that truly cares about your comfort. We pride ourselves on delivering tailor-made solutions that not only enhance your home's energy efficiency but also extend the life of your system. With HEP, you get professional, prompt, and trusted care that transforms your space into a refreshing haven all year round.

FAQs

How often should I have my air conditioner serviced in Winfield?

It is recommended to service your air conditioner at least once a year to ensure optimal performance. Annual maintenance checks help identify minor issues before they become major problems, improve energy efficiency, and prolong the lifespan of your system. Scheduling routine inspections, especially before peak usage seasons, can prevent unexpected breakdowns.

What are the common signs that my AC system needs repair?

If you notice reduced airflow, unusual noises, persistent bad odors, or if your home is not cooling evenly, these could be indicators that your air conditioner needs attention. Additionally, a sudden spike in energy bills or frequent cycling on and off can point to underlying issues that warrant professional evaluation and repair.

How can I improve my home’s energy efficiency with my AC system?

Improving energy efficiency can be achieved by scheduling regular maintenance, cleaning or replacing filters, sealing any duct leaks, and installing a programmable thermostat. In Winfield, these steps not only help in reducing your energy bills but also ensure that your AC system operates optimally throughout the cooling season.

What factors should I consider when choosing a new air conditioning system?

When selecting a new air conditioning system in Winfield, consider the size of your home, energy efficiency ratings, and the type of system that best suits your needs (such as central air versus ductless options). Additionally, look at the installation process, warranty coverage, long-term maintenance costs, and the reputation of the manufacturer and service provider.

Is it more cost-effective to upgrade my AC system or continue repairing it?

Deciding whether to upgrade or repair depends on the age of your system and the frequency of repairs. If your AC system is over 10-15 years old and has recurring issues, investing in a new, more energy-efficient model might save you money in the long run. Your local service provider in Winfield can conduct a thorough assessment to help weigh the costs and benefits of upgrading versus continued repairs.

How long does an air conditioning installation or replacement typically take?

The installation or replacement of an air conditioning unit generally takes one to two days, depending on the complexity of the system and any modifications needed for your home’s ductwork. Our team in Winfield strives to work efficiently while ensuring that every step—from removing the old system to installing and testing the new equipment—is completed to the highest standards.

What our customers say

Joshua McCarty just performed maintenance agreement air conditioning check at our house. He was very friendly, professional, and helpful in his explanations concerning our equipment and its maintenance. Good Job--thank you. Dennis Young, Kingston.

Dennis Y.

Rueben and Shawn have done a fantastic job and provided a WONDERFUL SERVICE to care for our home and all of our devices and services.. I was more than impressed by the service provided by HEP to replace a HVAC unit. Josh and the entire crew did a superb job with the installation and explaining how to use the new unit. HEP will definitely now be our go to service provider.

Ava R.

The tech showed up in the timeframe they promised. Curteous, friendly service. He dug around in his truck to find as many coupons as he could for me. The salesperson showed up shortly after as I needed a new HVAC unit. The install team called the next morning in the timeframe promised to let me know they'd be there shortly. Everything was checked to make sure it was working properly before they left. All trash and mess and old equipment was hauled away. HEP isn't the cheapest in town but I've dealt with the cheapest and prefer to get service I can trust for a little more. All options were explained to me with their recommendations so I felt free to decline their suggestion if I chose.

Dani

Had a complete AC system replaced. HEP was fast and professional from start to finish. All questions were answered and work completed right the first time. The technicians ( Richard and Will ) made sure everything was working as it should and fully tested the new system completely before signing off. The old system and all packaging were all removed. Great experience with HEP Inc. Would highly recommend. Thank you, HEP Inc!

Rick H.

We had a new a.c. unit installed. The technicians, Eddie Hawkins and Gene Cross were absolutely amazing. They installed the unit, cleaned all the mess up and made sure everything was properly working as suppose too before they left. Even though we just purchased our house almost a year ago and was not expecting to do any big upgrades right away, unfortantely we had no choice, if we wanted too stay cool this summer. I'm so so so so thankful that we had one of the best ac salesman, Bob come and explain everything too us. He came out, by himself the week before, then on Monday came back too our home with techs too go all thru our home too make sure we made the right decision on which unit we should purchase for the square footage. This company, in my personal opinion is truly the best!!!! You are not just $$$$ too them, they treat you like family and will help you anyway they can. We will definitely be using them in the near future for other upgrades in our home.... Thank you so sooo much!!!!

Darleneclick C.

HEP to the rescue!! We had a very old unit (27 year) had been babying it for a very long time. Well it finally crashed. We checked around for prices and time for installation. When we called HEP it was because of the 0% financing. Rick Louders was the man you came out and gave us the estimate. A very nice man. He actually met up with my husband in a parking lot to finalize the deal. They set up for 2 days later for the installation and were even able to call an get it bumped up a day. That was yesterday...a miserable hot day. The 2 men that came to the house to do the job were George Williams and Bo (sorry didnt catch his last name). They were very friendly and kind. I really felt sorry for them working up in that hot miserable attic. But work they did. Wouldnt even take a bottle a cold water I offered them said they had some. I want to say THANK-YOU SO MUCH! YOU BOTH WORKED SO HARD! MUCH APPRECIATED!

Ann J.

Kudos for Chris in checking out my new ac unit recently installed by HEP! Great work guys! Mike S.

Michael S.

I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. The technician was very professional and efficient. He made sure to contact us with his arrival time.

D B.

We got a new Trane HVAC system and love it! Art and Chico were very professional! Thank you HEP you are the best.😊

Debra A.

I have just purchased a HVAC system from HEP. I have been considering replacing my system for several years and have had two very reputable companies come out and look at my existing system to give me quotes. I wanted one more company's advice before I made the big decision. Bob and Richard came out. They were an impressive and knowlegeable team. They found things that neither of the other two companies found, explained and clearly showed me the problems, and explained in detail how they would replace my system. Their process seemed far more comprehensive than the others, and I felt confident Bob and Richard knew exactly what they were talking about and what HEP would do and provide. They were first class gentlemen, willing to go the extra mile. This system costs a little more than the others, but I feel confident the service and the equipment I am getting from HEP is well worth it. As a bonus, Carrier is Made in America. Thanks Bob and Richard!