Air Conditioning

Air Conditioning | Heating and Air Conditioning | Rockford

HEP's Heating and Air Conditioning is your trusted partner for top-notch air conditioning services in Rockford. Our highly skilled team provides expert installations, routine maintenance, and prompt repairs to ensure your home stays cool and comfortable all year round. By combining cutting-edge technology with personalized service, we deliver efficient solutions that keep your system running smoothly, no matter how extreme the weather gets.

When you choose HEP, you're not just investing in a service—you're investing in peace of mind. We understand that every home is unique, which is why our specialists tailor their approach to meet your specific needs. Dedicated to excellence and committed to customer satisfaction, we strive to make your comfort our top priority, providing reliable air conditioning solutions that Rockford residents can count on.

FAQs

What air conditioning services do you offer in Rockford?

We provide comprehensive air conditioning services including installation, repair, maintenance, and system replacement. Our experienced technicians are equipped to handle residential and commercial systems, ensuring that your home or business in Rockford maintains a comfortable indoor environment throughout the year.

How do I know if my air conditioner needs repair or replacement?

Common indicators include unusual noises, frequent cycling, reduced airflow, and higher energy bills. If your air conditioning unit is more than 10-15 years old, even minor repairs might suggest it’s time to consider a replacement. Our technicians can perform a thorough diagnostic to help you understand the condition of your system and recommend the best course of action.

Do you offer preventive maintenance services for air conditioners?

Yes, we offer comprehensive preventive maintenance plans designed to extend the life of your air conditioning system. Our routine inspections include cleaning coils, checking refrigerant levels, and ensuring that all components are functioning properly. This not only improves efficiency but also reduces the likelihood of unexpected breakdowns during peak seasons.

Which air conditioning brands do you work with?

We work with a variety of leading brands known for their reliability and energy efficiency, including Carrier, Trane, Lennox, Goodman, and more. Our goal is to provide you with the best options to suit your specific needs and budget while ensuring long-term performance and customer satisfaction.

How energy-efficient are your air conditioning solutions?

Our installations include state-of-the-art units that are designed to meet Energy Star standards and other efficiency guidelines. This means lower energy consumption, reduced utility bills, and a smaller carbon footprint. We also provide advice on proper insulation and other home solutions to maximize your system’s efficiency.

What is your typical response time for air conditioning repairs in Rockford?

We understand the urgency of cooling issues, especially during hot weather. Our team strives to provide quick and effective service, often responding the same day or within 24 hours for emergency repair requests. We pride ourselves on our local expertise in Rockford and ensuring that you are never left uncomfortable for long.

What our customers say

Jacob Newman was spot on with arrival time and thoroughly checked the issue and appears to have resolved the issue. Professional and polite as well. Highly recommend Jacob on any future details to be addressed on our unit

Jason M.

My technician Jacob Newman came out to my property today for a service call and he was very fast and efficient on finding the issue with the system. He was very honest and talked me through exactly what the issue was. I highly recommend requesting Jacob Newman for your service call from hep

Brendan H.

Doug Hurst and Nate did a great job installing our new unit! Thanks!

Bekki V.

Jacob Newman was a pleasure to work with. He was extremely informative and helpful in the process of purchasing a new unit. I highly recommend asking for Jacob!

Summer R.

Had an issue with a new install and Justin Weld and Adam Foust came out the day after Thanksgiving. They were both very friendly and knowledgeable and had me back up and running in no time. Thank you and I will definitely call again if needed.

Mike H.

Jake Newman was so awesome! We loved him! Very professional and got my ac unit fixed and up and running in no time.

Hailey B.

Very Professional. Justin was a great help and explain everything to me as we went. Sadly I have to get a new unit as we couldn't repair a 24 year old unit, but they said it would be a quick install. I'll update if anything changes but currently I very happy with the service. Update: Install was quick and clean. The installers were very friendly and professional.

Walter R.

I had literally been without Central heating and air for years. They came out yesterday to do an estimate and were here today at 10am. Cody and Travis were very professional and did outstanding work, these guys completely replaced a split unit in a day and it works great. I will never go with anyone else.

Richard P.

Richard Watts was very informative, professional and able to relay what was needed in a way that was easily understood. I called many HVAC locations and HEP was out in less than 30 minutes of me calling. I will be recommending them to everyone! You have great employees HEP!

Maggie F.

Jacob Newman did a fantastic job helping me with an emergency with my HVAC system. Fair price. Good customer service. Highly recommend giving them a call.