Air Conditioning

Air Conditioning | Heating and Air Conditioning | Oneida

HEP brings comfort to Oneida with expert air conditioning services designed to keep your indoor environment cool and inviting all year long. Our team specializes in everything from routine maintenance and emergency repairs to complete system overhauls, ensuring that your air conditioner operates with peak efficiency. We understand the unique demands of Oneida’s climate and work diligently to provide tailored solutions that blend reliability with innovation.

Experience the HEP difference when you choose a partner committed to your home’s comfort and energy efficiency. Our skilled technicians not only bring years of expertise but also a genuine care for customer satisfaction. Whether you're fighting off the summer heat or simply looking to enhance your system’s performance, HEP is your trusted ally in delivering the best air conditioning service in Oneida.

FAQs

What services do you offer for air conditioning in Oneida?

We offer a full range of air conditioning services in Oneida, including professional installation, regular maintenance, quick repairs, system inspections, and even full replacements. Our experienced technicians are dedicated to ensuring your home or business stays cool and comfortable all season long.

How often should I schedule air conditioner maintenance?

It is generally recommended to have your air conditioner serviced at least once a year, ideally before the cooling season begins. Regular maintenance helps identify potential issues early, ensures optimal performance, and extends the lifespan of your system.

What steps can I take to improve my air conditioner's efficiency?

Improving your air conditioner’s efficiency includes simple actions such as regularly replacing or cleaning filters, ensuring your unit is free of debris, sealing any duct leaks, and scheduling professional maintenance. Additionally, consider upgrading to a high-efficiency model if your current system is older.

What types of air conditioning systems do you install and service?

We work with a variety of air conditioning systems including central air, ductless mini-split units, and heat pumps. Our experts are trained to handle installation, routine upkeep, and repairs for all major brands and models, ensuring tailored solutions for your property's specific needs.

Do you offer emergency air conditioning repair services?

Yes, we understand that air conditioning issues can arise unexpectedly, especially during peak cooling seasons. That’s why we offer emergency repair services in Oneida to swiftly address urgent HVAC issues and restore comfort to your home or business.

How do I know if my air conditioner requires repair or replacement?

Signs that your air conditioner may need repair include inconsistent temperatures, unusual noises, higher-than-normal energy bills, or reduced airflow. If your unit is older and frequent breakdowns occur, it might be time to consider a replacement. Our technicians can assess the situation and advise on the most cost-effective and efficient solution.

What our customers say

I use HEP for my HVAC units and have been very satisfied with their service. One of their service technicians, Doug, recently serviced one of the units. He immediately diagnosed the problem, ordered a new part, and installed the new motor the next day, just like he said we would do. Highly recommend HEP.

Lou K.

Anthony Ogden II and I called Hep to check out an HVAC System that was not working. Not only was HEP available to come out quickly during the time frame needed but got the system up and running. The repair man Will was very professional and on time he also answered questions we had about the system and about options for getting a new system soon. We would highly recommend HEP!

Tammie O.

I am writing you to let you know how well your company was represented today. Your dispatch sent two techs to our home to investigate our HVAC problem. I was impressed with their knowledge and relaxed manor. They quickly determined the issues and presented me with the options. They did not try to rush me or rush through the service call. This time of year, I know you are in high demand. I had just paid our annual maintenance contract with our current service company. We have been using them for a number of years. Our downstairs HVAC system started acting up Saturday evening. Back in February the tech added 2 pounds of Freon to the downstairs unit and said I needed a $450.00 leak check, and he would have the office call and schedule it. They did not. That was the 2nd time they failed to follow up within the last 2 years. Then on the current service call, the tech told me my compressor was most likely bad, “it had open windings”, and it needed to be replaced. He might be able to get it to work briefly, but that would be wasting money. The ball park price for installing another compressor would be around $1800. He would have the office contact me with the actual price. Two days later, and we had not heard from them. Meantime, we had no HVAC downstairs. I decided to call another service provider. An internet search brought your listing up. That and your current TV ad campaign made me decide to give your company a try. Your techs were able to identify the problem as a defective start capacitor and a weak run capacitor. Your techs made a great first impression for your company. I feel they went above and beyond what they had to do. After the compressor started running the pressures were all in the normal ranges which indicates that if I have a leak it is most likely very small. I have decided to go with your company as our HVAC service provider. It will be up to the future techs that your dispatch sends to keep my business. If they are as nice and helpful as those today were, then I’m sure we will do fine together.

Steve C.

Friendly service, very response and helpful. I would recommend to anyone. They came out at 9pm on a Sunday night to fix A/C unit, was much needed help with a 8 and a half month pregnant wife at home.

Nathan S.

I had purchased a Service Contract through HEP and I called for a A/C Service. When the technician arrived, he explained his process and what to expect of the service. Once the service was completed, I was informed on the status of my A/C Unit with no intentional try to upsell. No Pressure, just friendly service.

Troy O.

The service we received from the technicians who installed our new heating and air unit was exceptional. Tommy F. And John S. Went above and beyond to make sure that our every need was meet. The very experienced and professional techs made sure that we were extremely statisfied.

April P.

Our HVAC technician, Will, was courteous, thorough and fair, not to mention effective. Thanks HEP.

Lewis B.

I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. The technician was very professional and efficient. He made sure to contact us with his arrival time.

D B.

The HEP technician was very knowledgeable, troubleshot our unit, found the problem and fixed it ! The technician even worked in the rain plus he was right on time. I would recommend HEP to my friends and family. Excellent service.

David W.

This review was written by Bennie Hawkins ...........I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. It was time for my semi-annual check in September to make sure the heating was working properly. The maintenance man was prompt, courteous, and provided excellent service. He explained everything he was doing, was informative, and was very helpful. I wouldn't hesitate to call HEP for service when needed and would highly recommend them.