Air Conditioning

Air Conditioning | Heating and Air Conditioning | Pigeon Forge

Looking to stay cool in Pigeon Forge? HEP's Heating and Air Conditioning team has you covered! Whether you're dealing with the sizzling summer heat or just need a temperature tune-up, our professional air conditioning services ensure your home stays an oasis of comfort. Our experienced technicians are just a call away, ready to provide fast, reliable service with a smile. From AC installation to maintenance and repair, we handle it all efficiently and affordably. So sit back, relax, and let HEP’s take care of your climate control needs. Your perfect indoor temperature is just a service call away!

FAQs

How often should I service my air conditioning unit?

It is recommended to service your air conditioning unit at least once a year, preferably in the spring before the cooling season begins. Regular maintenance helps ensure the system operates efficiently and can extend the lifespan of the unit.

What size air conditioner do I need for my home?

The size of the air conditioner you need depends on several factors, including the square footage of your home, the number of rooms, ceiling height, insulation, and the number of windows. A professional HVAC technician can perform a load calculation to determine the appropriate size unit for your home.

Why is my air conditioner blowing warm air?

If your air conditioner is blowing warm air, it could be due to several reasons, including a dirty air filter, low refrigerant levels, a malfunctioning thermostat, or issues with the compressor. It's best to have a professional technician diagnose and fix the problem.

How can I improve the efficiency of my air conditioning system?

To improve the efficiency of your air conditioning system, ensure regular maintenance, replace air filters regularly, seal any leaks in ductwork, use a programmable thermostat, and keep the outdoor unit clean and free from debris. Additionally, consider upgrading to a high-efficiency unit if your current system is old.

What is the average lifespan of an air conditioning unit?

The average lifespan of a well-maintained air conditioning unit is about 15-20 years. However, this can vary based on the quality of the unit, frequency of maintenance, and usage patterns. Regular servicing can help extend the life of your system.

Are there any energy-efficient options for air conditioning units?

Yes, there are many energy-efficient air conditioning units available today. Look for units with a high Seasonal Energy Efficiency Ratio (SEER) rating. Additionally, ENERGY STAR certified units are designed to save energy and reduce your utility bills. Upgrading to an energy-efficient system can also be beneficial for environmental sustainability.

What our customers say

I used HEP to install a A/C unit at my father in laws house it was 17 years old and a money pit. Travis and Chino did a fantastic job installing the new Tempstar unit and it works great. They were quick clean and informative.

Joseph B.

I give HEP a 10. For installing the hvac system. Work was neat and clean.

Robert P.

Chuck - did a great job of getting our system running. He was pleasant and got the job done quickly. And, he helped us get the best deal possible.

Colleen

Kyle did an excellent job diagnosing my HVAC and explaining everything.

Tritium B.

Glen the hvac manager came out and listened to my concerns and then checked my system for the problem. He came back and explained what had happened and gave me my options on how to remedy the situation. I highly recommend Glen.

Cathy C.

Jacob Newman was excellent with my HVAC diagnosis and plan!

Isaac E.

Definitely recommend HEP! Joseph brown helped us so much with getting a new unit. Lee came out first and checked our old unit. He was friendly, professional, and extremely helpful. Jacob and Adam did our install and they were great! Fast paced and friendly and answered all our questions. Great team of guys and we are extremely pleased with their work and customer service!

Krissy S.

My heating and air unit completely quit on me the other day. I called HEP as they were the only ones who could come out on a moments notice. Unfortunately I had to get a whole new heating and air system (the writing was on the wall for some time, I was just waiting for the inevitable). I was financed the same day (at 8pm!!) and set up the installation. I was told it would take 6 to 8 hours estimate for the work to be done. The gentlemen that came to install the unit (Javi and Eric(?)) came on time and were very friendly and courteous and knowledgeable. They had the old system removed and the new one installed in just a little over 3 hours. I was all around very impressed with the work that was done...from the person that took my phone call the other day, to the technician that came out to diagnose the problem and helped me get financed and the gentlemen that installed the new system. Everyone was personable and knowledgeable throughout the whole process. I would definitely recommend HEP to anyone that is in need of home service that you can't do yourself.

David F.

HEP was awesome!! Highly recommend them to anyone else. Our technician was courteous, knowledgeable and professional. He was very informative about exactly what our issue was and what it would take to fix it and the prices you just can’t beat them.