Air Conditioning

Air Conditioning | Heating and Air Conditioning | Johnson City

Experience the ultimate in cool comfort with HEP's state-of-the-art air conditioning services in Johnson City. Our expert team is dedicated to delivering efficient, reliable cooling solutions that keep your home or business at the perfect temperature all year round. With a focus on precision installation, prompt maintenance, and superior customer care, we ensure your air conditioner performs at its peak—providing you with optimal comfort and energy savings.

Whether you’re looking to upgrade your current system or need expert repairs, HEP is your go-to source for quality air conditioning in the area. We understand that your indoor climate is crucial to your well-being, which is why our technicians work tirelessly to exceed your expectations with every service call. Enjoy a breath of fresh, cool air and experience why HEP is a trusted name in Johnson City's heating and air conditioning market.

FAQs

How often should I schedule an AC maintenance check?

It's recommended to have your air conditioning system professionally inspected and maintained at least once a year, ideally before the hot summer months begin. Regular maintenance in Johnson City helps ensure that your system operates efficiently, reduces the risk of unexpected breakdowns, and can extend the life of your equipment by addressing issues early.

What signs indicate that my air conditioning unit needs repair?

Common signs of a failing air conditioner include unusual noises, diminished airflow, insufficient cooling, and unexpected rises in your energy bill. If you notice any of these symptoms, it’s a good idea to have a technician assess your system. Early detection can prevent more extensive (and costly) damage and ensure your home stays comfortable.

How can I improve my AC’s energy efficiency?

Enhancing your air conditioner's efficiency can be achieved through several measures: regular cleaning or replacement of filters, sealing duct leaks, scheduling annual maintenance, and upgrading to a programmable or smart thermostat. Professional service can also identify and resolve issues that may be reducing your system’s performance, which is especially valuable in Johnson City with seasonal fluctuations.

Do you offer emergency repair services in Johnson City?

Yes, we understand that AC problems can occur unexpectedly, especially during extreme weather. Our emergency repair services ensure that you receive prompt assistance when you need it most. Our dedicated team in Johnson City is available to diagnose and fix your air conditioning issues quickly, helping to restore comfort in your home as soon as possible.

How do I know if I should repair or replace my air conditioning unit?

Deciding whether to repair or replace your unit depends on several factors, including the age of the system, repair history, energy efficiency, and your overall budget. If your unit is over 10-15 years old or requires frequent repairs, upgrading to a newer, more energy-efficient model may be more cost-effective in the long run. Our experienced technicians can assess your current system during a consultation and guide you through the best option for your home.

What are the benefits of professional AC installation services?

Professional installation ensures that your air conditioning system is properly sized for your home, installed safely, and set up for optimal performance. Experienced technicians can address critical considerations such as electrical requirements, refrigerant charging, and system calibration during installation, which helps to improve efficiency, extend the lifespan of your unit, and ensure compliance with local codes and safety standards in Johnson City.

What our customers say

I honestly never thought of calling HEP. The commercials...just couldn't get past them. Let me say though, I am now a life-long fan. Ended up purchasing two units from HEP (pictured) on a Sunday afternoon, and on Monday, Eddie Hawking and Gene Cross showed up to install them. I've never had such nice (my children loved them), professional, and knowledgeable people work on anything at my house before. Eddie and Gene were on time, not just arriving at the house, but they called when they said they would call (on the way, updates, etc.). These guys are rockstars, and busted their tails to get the job done on time - around my family's schedule. Ask for them by name if you order from HEP. You won't regret it.

Christopher H.

Our HVAC went out and they came out asap and helped us with getting a new system that was affordable for us. The service men Eddie and Gene were very professional and respected our home. If they needed to do anything they would let us know before hand. I would recommend them to anyone! Thank you!

Kimberly L.

Gene and Eddie did a fantastic job installing my new A.C. unit. I highly recommend HEP.

De F.

We had a new a.c. unit installed. The technicians, Eddie Hawkins and Gene Cross were absolutely amazing. They installed the unit, cleaned all the mess up and made sure everything was properly working as suppose too before they left. Even though we just purchased our house almost a year ago and was not expecting to do any big upgrades right away, unfortantely we had no choice, if we wanted too stay cool this summer. I'm so so so so thankful that we had one of the best ac salesman, Bob come and explain everything too us. He came out, by himself the week before, then on Monday came back too our home with techs too go all thru our home too make sure we made the right decision on which unit we should purchase for the square footage. This company, in my personal opinion is truly the best!!!! You are not just $$$$ too them, they treat you like family and will help you anyway they can. We will definitely be using them in the near future for other upgrades in our home.... Thank you so sooo much!!!!

Darleneclick C.

Eddie Hawkins and Gene Cross did an amazing job installing our new ac unit. They were professional and friendly. I would definitely recommend Hep to everyone.

Aricia W.

Joe Brown and Cole Scarborough went above and beyond my expectations today with the install of my outside unit and AC work. I highly recommend theses guys, very quick and professional service.

Brandon N.

Gene Cross and Eddie Hawkins did an awesome job installing a family member's new unit today. They were very nice and fully explained the unit and how it functioned which was greatly appreciated.

Annetta A.

Gene Cross and Eddie Hawkins were absolutely the best while working on my air conditioner.

Shontaya B.

Our tech Brad was right on time and extremely helpful with our situation. He gave us advice and helped us through the service process. Very well mannered and just sustained the impression we already had of HEP. We were not gouged like some plumbers will do. I highly recommend HEP as we have had our Air conditioning replaced and this plumbing call. Both reasonably priced and the service has been great!

Allen K.

Had a complete AC system replaced. HEP was fast and professional from start to finish. All questions were answered and work completed right the first time. The technicians ( Richard and Will ) made sure everything was working as it should and fully tested the new system completely before signing off. The old system and all packaging were all removed. Great experience with HEP Inc. Would highly recommend. Thank you, HEP Inc!