Air Conditioning

HEPAir Conditioning

Air Conditioning | Heating and Air Conditioning | Newport

Experience the refreshing difference of superior air conditioning with HEP in Newport. Our expert team is dedicated to keeping your home cool and comfortable during the warm summer months, ensuring that every breeze is just right. With state-of-the-art technology and reliable service, we take the hassle out of home climate control so you can focus on what truly matters.

Our commitment to excellence means not only providing exceptional service but also building lasting relationships with our neighbors in Newport. Let us help you create an environment that welcomes you into a world of cool efficiency, energy savings, and peace of mind, every single season.

What our customers say

Patrick was awesome. A/C was working fine yesterday morning. I was in and out of the house working all day, but when I came in yesterday afternoon, the A/C was kicking on. I did some troubleshooting myself but to no avail. We just sold our home, and the home inspection for the buyers was the next day! Middle of summer and a home inspection the next day. Could there be a worse time for the A/C to go out? I called HEP and asked them to come out the same day. Any fee they charged me was well worth it if we could at least diagnosis the problem. They did more than just diagnose the issue, however, and spent the next three hours fixing the problem. Three hours in the middle of summer, on a holiday (July 4), and at night (9-11 PM). Patrick saved my butt. Before he left he had everything working just the way it was supposed to work. Thank you, Patrick and HEP!
Zachary D. profile photo
Zachary D.
Justin the hep teck went about and beyond will be using them again for all of my heating and cooling needs!!!!
Jeff A. profile photo
Jeff A.
I have had 3 people out here from HEP to work on my downstairs AC unit. They did an excellent job. They made a mistake on one of the jobs, however, they stood by their work. Justin came out and fixed it all. They were extremely professional and courteous. I would recommend HEP.
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Andrew C.
Nate came out to look at my AC unit today. He was professional, on time, and friendly. My husband and I had been considering replacing the unit last year and decided to wait. When Nate got here this time to check on the reason why it wasn't cooling like it should the answer was pretty much what we had expected. It's a 18 year old unit and she's working as hard as she can. We decided to upgrade the little engine who couldn't. The financing option was a godsend, we didn't really have the cash to pay for a new unit all upfront.
Jennifer F. profile photo
Jennifer F.
Our AC needed attention, Ron Trent came over, checked it and refilled it. He returned the next day and reported that there was.a leak that was not fixable. We need a new unit. Yesterday (7/25), Brett Cox and Aavi showed up promptly at 9AM. They got to work immediately and worked nonstop for at least three hours. All three of these men very courteously an answered all my dopey questions. Mannerly! Also, they left my house cleaner than the way they found it.
Margaret D. profile photo
Margaret D.
So happy with our service we love the people at hep especially Patrick, Steve, and Logan they solved the problem with our unit quickly and efficiently and were able to do it significantly cheaper than what we had previously been quoted I wouldn't go anywhere else they're the best!
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C C.
Technician Justin came out. Serviced my unit. He was very professional. I am very satisfied with the service he provided. Thank You HEP.
Kim B. profile photo
Kim B.
We had an issue with our heat/air system that was installed in Dec. Called the company to report issue. Even though it was after hours. The service tech, James, was here in maybe 1 1/2 hrs. He was very friendly and very helpful. He had the problem fixed in no time. And air was back on. Thank you so much James. And thanks to the person who answered the phone when I called. Sorry I don't remember her name. We have used this company alot the past few years. And we have never been disappointed.
Sandy M. profile photo
Sandy M.
I had an emergency hvac issue at 3 PM on a Friday. John and Nathan arrived in 20 mins. They assessed the problem, explained it to me ithen did the repair. They did exceptional work, staying until 6 PM. It was a tough job on a very hot day. I am so very pleased with the quality work and friendly customer service. They rocked. HEP will be my go to for home repairs.
GINGER R. profile photo
GINGER R.
Jacob and Ryan were very professional and did great work very satisfied with the new system and there service
Brenda profile photo
Brenda

The Importance of Reliable Air Conditioning for Newport Homes and Businesses

Newport’s coastal setting is known for mild breezes and picturesque views, yet the city regularly experiences humidity spikes, sudden temperature swings, and salt-laden air that accelerates corrosion. In these conditions, dependable heating, ventilation, and air conditioning (HVAC) systems are not simply a convenience—they are essential for indoor comfort, energy efficiency, and long-term property value. HEP specializes in delivering air conditioning service tailored to Newport’s unique microclimate, ensuring that residents and business owners enjoy stable temperatures, balanced humidity, and superior indoor air quality throughout the year.

Newport’s Climate Challenges

  • Summer highs frequently push the mid-80s, with humidity often hovering above 70 percent
  • Ocean breezes carry salt particles that settle on outdoor condensers and coils, shortening equipment lifespan
  • Winter nights can dip into the 30s, requiring dual-purpose heating and cooling solutions
  • Historic coastal architecture often has limited space for ductwork, making retrofit projects complex

HEP addresses each of these challenges with precision engineering, advanced equipment selection, and meticulous installation practices.

HEP’s Comprehensive Air Conditioning Services in Newport

Air Conditioner Installation

Proper installation represents the foundation of every efficient cooling system. HEP technicians evaluate square footage, insulation levels, sun exposure, and occupancy patterns before recommending equipment. By calculating Manual J load requirements rather than relying on rule-of-thumb estimates, HEP prevents oversizing or undersizing—both of which lead to wasted energy and reduced comfort.

  • Load calculation to determine optimal system capacity
  • Selection of ENERGY STAR® certified units for premium efficiency
  • Anti-corrosion coatings to safeguard outdoor components from salt air
  • Precision refrigerant charging for peak performance
  • Post-installation airflow balancing to eliminate hot and cold spots

Air Conditioning Repair

A malfunctioning AC unit often reveals itself through weak airflow, unusual noises, or soaring utility bills. HEP’s repair service isolates the root cause of performance issues and restores equipment to manufacturer specifications.

Typical repairs involve:

  • Capacitor and contactor replacement
  • Refrigerant leak detection and sealing
  • Fan motor and blower wheel realignment
  • Coil cleaning to remove salt deposits and pollen buildup
  • Thermostat recalibration for accurate temperature control

Preventive Maintenance Programs

Preventive care extends equipment lifespan, reduces emergency breakdowns, and safeguards warranty coverage. HEP offers seasonal tune-ups that include:

  • Comprehensive 21-point inspection checklist
  • Coil cleaning with eco-friendly cleansers that resist corrosion
  • Electrical connection tightening to prevent overheating
  • Condensate drain clearing to stop water damage and mold growth
  • Filter replacement with high-MERV media for cleaner indoor air

Emergency HVAC Response

Even with preventive care, unexpected failures can occur on the hottest or coldest day of the year. HEP’s rapid response protocols prioritize Newport customers experiencing complete loss of cooling or heating. Skilled technicians arrive fully equipped to diagnose faults and provide immediate solutions that restore comfort swiftly.

Indoor Air Quality Enhancements

Beyond temperature control, HEP integrates indoor air quality (IAQ) solutions to combat allergens, coastal moisture, and airborne contaminants:

  • Whole-home dehumidifiers to limit mold growth and structural damage
  • UV germicidal lamps to neutralize bacteria on coil surfaces
  • Advanced filtration systems capturing pollen, pet dander, and dust mites
  • ERV (energy recovery ventilator) installations to introduce fresh outdoor air without sacrificing efficiency

Specialized Systems for Newport’s Coastal Environment

Heat Pump Installations for Year-Round Efficiency

Heat pumps provide both cooling and heating, making them ideal for Newport’s moderate winters and warm summers. HEP designs heat pump systems with:

  • Variable-speed compressors for steady temperatures and low noise
  • Specialized coastal anti-rust coatings on condenser fins and cabinets
  • Smart defrost controls that minimize energy consumption during cooler evenings
  • Dual-fuel configurations that pair electric heat pumps with efficient gas furnaces for extreme cold snaps

Ductless Mini-Split Solutions

Many Newport residences, particularly historic homes, lack conventional ductwork. HEP overcomes this challenge by installing ductless mini-split systems featuring:

  • Compact indoor air handlers mounted high on walls or recessed in ceilings
  • Inverter-driven compressors that adjust output precisely to demand
  • Multi-zone capabilities allowing different rooms to maintain unique temperatures
  • Simplified installation requiring only a small refrigerant line opening

Advanced Zoning and Smart Controls

Zoning divides a home or commercial space into independently controlled areas, delivering customized comfort while trimming utility costs. HEP enhances traditional zoning with smart thermostats that:

  • Monitor occupancy through motion sensing
  • Learn user preferences and adjust schedules automatically
  • Provide remote access via mobile apps for real-time management
  • Generate detailed energy reports to guide conservation efforts

The HEP Installation Process: From Initial Consultation to System Optimization

Site Assessment and Load Calculation

HEP begins by conducting a thorough site assessment. Technicians measure insulation R-values, analyze air infiltration rates, and account for large glass expanses common in coastal homes. Software-based Manual J calculations establish precise capacity requirements, preventing issues such as short cycling or inadequate humidity removal.

Equipment Recommendations and Custom Design

Armed with detailed data, HEP experts propose systems that align with customer goals for efficiency, comfort, and future scalability. Recommendations may involve high-SEER traditional split systems, variable-speed heat pumps, or hybrid ductless configurations, each paired with corrosion-resistant materials and smart control options.

Professional Installation Techniques

During installation, HEP adheres to industry best practices and local Newport building codes:

  • Brazed refrigerant lines purged with nitrogen to stop internal oxidation
  • Vacuum pulling to achieve deep micron levels, ensuring moisture-free lines
  • Level mounting of outdoor condensers to promote proper oil flow
  • Vibration isolation pads to minimize noise transfer through structure
  • Insulated line sets wrapped in UV-resistant coatings for coastal durability

Balancing and Commissioning

After physical installation, HEP balances airflow using anemometers and static pressure gauges. Technicians adjust dampers, verify temperature differential across coils, and calibrate thermostats. Commissioning reports confirm compliance with manufacturer specifications and municipal regulations.

Post-Installation Support

HEP provides owners with system operation guides, maintenance schedules, and energy-saving tips tailored to Newport’s climate. Ongoing support includes reminder notifications for filter changes and seasonal tune-up suggestions.

Energy Efficiency and Environmental Stewardship

Reducing Carbon Footprint Through High-SEER Units

Higher Seasonal Energy Efficiency Ratio (SEER) ratings translate into lower electricity consumption. HEP prioritizes units with SEER ratings above local code minimums, helping Newport property owners curtail greenhouse gas emissions and qualify for utility incentives.

Refrigerant Management

With the industry’s transition from R-410A to low-GWP refrigerants underway, HEP stays ahead by offering systems utilizing advanced refrigerants such as R-32 and R-454B. Proper refrigerant recovery and recycling practices prevent chemical release into the atmosphere.

Integration of Renewable Energy

HEP advises on pairing HVAC systems with rooftop solar arrays or home battery storage. By coordinating inverter compatibilities and load management, the company maximizes self-consumption of renewable electricity and reduces grid dependence.

Common Signs Your Newport Air Conditioning System Needs Attention

  • Noticeable decline in cooling output despite stable thermostat settings
  • Rising electricity bills without changes in usage patterns
  • Unusual grinding, squealing, or rattling noises from the outdoor condenser
  • Persistent musty odors indicating microbial growth on coils or in ductwork
  • Frequent cycling on and off, which may signal refrigerant imbalance or airflow restriction
  • Ice accumulation on refrigerant lines or evaporator coil, often due to low pressure or dirty filters

Addressing these signs promptly with professional intervention helps prevent minor faults from escalating into major system failures.

Advantages of Choosing HEP for Heating and Air Conditioning in Newport

Local Knowledge and Tailored Solutions

HEP’s teams live and work in Newport, granting them firsthand familiarity with coastal corrosion issues, microclimate nuances, and municipal permitting requirements. This local insight enables customized system designs that thrive under seaside conditions.

Industry Certification and Ongoing Training

Technicians hold North American Technician Excellence (NATE) certifications and participate in ongoing factory-authorized training. Continuous education ensures proficiency with emerging technologies such as variable refrigerant flow (VRF) systems, advanced control platforms, and refrigerant transition protocols.

Robust Quality Control

Each project follows strict quality assurance checkpoints, including supervisory inspections and detailed documentation. Customers receive installation and service records that detail component serial numbers, performance test results, and compliance verifications.

Comprehensive Service Portfolio

HEP manages the entire HVAC lifecycle—from initial design and installation to preventive maintenance and eventual equipment replacement. This single-provider approach simplifies record-keeping and nurtures consistent performance across years of operation.

Commitment to Clean Work Sites

Job sites are protected with floor coverings, and debris is removed daily. HEP’s crews respect interior décor and landscaping, maintaining clean, safe environments throughout the project timeline.

Strategies for Maximizing Air Conditioning Longevity in Newport

Scheduled Maintenance

Bi-annual tune-ups remain the most effective strategy for prolonging system life and preserving efficiency. Spring appointments prepare air conditioners for heavy cooling loads, while autumn inspections ready heat pumps or furnaces for heating demands.

Prompt Filter Changes

High humidity and sea spray increase particulate accumulation within filters. Replacing pleated filters every 30-60 days maintains strong airflow and prevents coil fouling.

Outdoor Unit Protection

Homeowners can shield condensers from salt intrusion by:

  • Installing wind baffles without impeding airflow
  • Washing fins gently with fresh water every few weeks
  • Keeping vegetation trimmed at least two feet away

Smart Thermostat Programming

Optimized schedules lessen compressor run time during unoccupied periods, reducing wear on mechanical components while cutting utility costs.

Professional Duct Sealing

Unsealed or leaky ductwork can waste up to 30 percent of conditioned air. HEP employs mastic sealants and aerosolized applications that fortify duct joints, conserving energy and improving indoor comfort balance.

Indoor Air Quality Considerations Unique to Newport

Humidity Control

Coastal humidity fosters mold growth and dust mite proliferation. HEP recommends maintaining indoor relative humidity between 40 percent and 50 percent through dehumidification strategies integrated with central air systems.

Salt and Particulate Filtration

Salt crystals and airborne sand can accelerate equipment corrosion and aggravate respiratory conditions. High-MERV filters combined with regular coil cleaning mitigate these risks and extend system longevity.

Ventilation Upgrades for Historic Properties

Many Newport structures constructed before modern code requirements have limited ventilation. HEP integrates energy recovery ventilators that exchange stale air for fresh coastal breezes while recovering otherwise lost thermal energy.

Regulatory Compliance and Permitting in Newport

Local Codes and Standards

Newport enforces mechanical codes that align with state and international guidelines. HEP ensures that every installation complies with:

  • Minimum SEER and heating seasonal performance factor (HSPF) standards
  • Proper refrigerant line sizing and insulation thickness
  • Electrical disconnect placement for service safety
  • Adequate clearances around outdoor units for airflow and maintenance access

HERS Testing and Duct Leakage Verification

For new constructions and significant remodels, Home Energy Rating System (HERS) testing may be mandated. HEP coordinates with certified raters to schedule blower door and duct leakage tests, achieving compliance certificates without project delays.

Innovative Technologies Shaping the Future of Air Conditioning in Newport

Variable Refrigerant Flow (VRF) Systems

VRF technology modulates refrigerant flow continuously, matching output precisely to demand. Benefits include:

  • Reduced energy consumption during part-load conditions
  • Simultaneous heating and cooling capability for mixed-use buildings
  • Extended piping lengths accommodating complex architectural layouts

Ice-Based Thermal Storage

Commercial properties looking to shave peak demand charges can integrate ice storage tanks that create ice overnight and circulate chilled water during the day. HEP engineers design control schemes that blend conventional cooling with stored thermal energy for optimized utility savings.

Predictive Maintenance Analytics

IoT-enabled sensors monitor pressure differentials, vibration signatures, and temperature deltas. Cloud-based algorithms identify deterioration trends before human perception, allowing HEP to schedule preemptive service and minimize downtime.

Ensuring Comfort During Newport’s Peak Heat Waves

Load Shedding Strategies

During prolonged heat events, the electrical grid can become strained. HEP configures smart thermostats and demand response programs that automatically adjust non-critical zones, reducing consumption without sacrificing core comfort.

Supplemental Dehumidification

Extreme humidity compromises comfort even at moderate temperatures. Stand-alone dehumidifiers or enhanced cooling modes maintain ideal moisture levels, permitting slightly higher thermostat set points while sustaining satisfaction.

High-Velocity Air Delivery

For retrofits in homes without space for conventional ductwork, high-velocity systems use small, flexible tubing and mechanically generate increased air speeds. This approach delivers rapid temperature changes and improved mixing, perfect for multi-story Newport residences.

The Role of Regular Inspections in Preserving Warranty Coverage

Major HVAC manufacturers require documented maintenance to honor parts warranties. HEP logs each inspection digitally, providing timestamped evidence of filter replacement, electrical checks, and refrigerant level verification. This documentation shields property owners from unexpected expenses in the rare event of premature component failure.

Optimizing System Performance Through Correct Sizing and Configuration

Oversized units cycle off quickly, leaving humidity unresolved and consuming more power during repeated start-ups. Undersized units run continuously, raising operating costs and accelerating wear. HEP’s commitment to accurate load calculations, duct design, and airflow balancing prevents these inefficiencies, delivering consistent temperature control and lower lifetime costs.

Building Envelope Improvements That Complement HVAC Upgrades

Attic Insulation and Air Sealing

More than 25 percent of conditioned air can escape through poorly insulated attics. By incorporating attic insulation upgrades alongside new air conditioning installations, HEP ensures that cooling investments deliver full performance.

Window Treatments and Glazing

Low-emissivity coatings, thermal curtains, and strategic shading reduce solar heat gain, further easing air conditioner workload. HEP coordinates with local contractors for window retrofits that align with HVAC system capacities.

Thermal Imaging Diagnostics

Infrared scanning pinpoints hidden air leakage pathways, identifying priority areas for sealing. HEP integrates thermal imaging findings into holistic energy improvement plans.

Seasonal Tips for Newport Property Owners

Spring

  • Schedule a pre-season tune-up
  • Clean outdoor condenser fins with gentle water spray
  • Clear surrounding vegetation and remove wind-blown debris

Summer

  • Check thermostat batteries and update programming for vacation schedules
  • Inspect condensate line for clogs to avoid overflow
  • Monitor humidity levels, aiming for 45 percent indoor RH

Autumn

  • Replace or clean filters before heating switch-over
  • Test heat pump defrost cycle to ensure readiness
  • Inspect weather stripping on doors and windows

Winter

  • Keep outdoor units free of ice and snow accumulation
  • Maintain ceiling fan direction clockwise at low speed for better heat circulation
  • Ensure clear access to indoor air handlers for scheduled maintenance visits

Year-Round Comfort Driven by Expertise and Innovation

By uniting cutting-edge technology, meticulous craftsmanship, and a deep understanding of Newport’s coastal climate, HEP delivers heating and air conditioning solutions that elevate comfort, safeguard indoor air quality, and reduce energy consumption. From precision installations to proactive maintenance, every facet of HEP’s air conditioning service is designed to perform flawlessly amid the salt, humidity, and temperature extremes that define life on the Rhode Island shore.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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